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Head of Imaging / Deputy General Manager

Employer
Chelsea and Westminster Hospital NHS Foundation Trust
Location
London
Salary
£67,950 to £78,028 Per annum inc. HCAS
Closing date
22 Oct 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 8B
Contract Type
Permanent
Hours
Full Time
We are looking for a dynamic individual to join the Imaging team.

The department is an award winning, delivering high quality and timely patient care. The appointed individual will be responsible for leading the imaging department on a day to day basis and supporting the transformation initiative aimed at bringing the service into a world-leading position which is operating at the forefront of technological innovation. The individual will be responsible for all aspects of performance including cancer, RTT and DM01 as well as financial, HR and clinical safety adherence.

If you are looking for a job where you are professionally developed, working at the forefront of radiological imaging and can go home every single day being incredibly proud that you are delivering a service of the highest possible standards, then don't miss out on your opportunity to be part of something great.

Main duties of the job

The post holder will be required to have a 'can do' attitude, proactive in nature and be able to foster exceptional working relationships with all stakeholders . They will need to inspire the team around them and provide support and guidance to deliver the best care at the lowest cost and at a fastest possible pace.
  • To demonstrate exceptional leadership skills and perform management duties to a high standard.
  • Proactively manage self and department to ensure strict adherence to all performance related metrics e.g. cancer waiting times, DM01, budget control and HR.
  • To maintain levels of knowledge on all professional developments and to assist in the department providing support when needed.
  • To liaise with appropriate academic and relevant departmental staff on matters of clinical education and to oversee in service training.
  • To ensure the department remains compliant with all professional standards and legislative guidelines i.e. CQC, IRMER, IRR, etc.
  • Supporting the department to ensure it contributes to audit and research.
  • To ensure all images generated within the department have reached an optimum standard and quality.
  • To undertake any other duties which may be appropriate to the post.


About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A& E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job description

Job responsibilities

Organisational Skills
  • To proactively prepare business plans, revenue plans, maintenance agreements and new service developments.
  • To ensure the delivery and monitoring of an efficient and effective imaging service and to recommend and manage any change necessary to achieve appropriate service performance.
  • To ensure the effective deployment of staff and resources.
  • To ensure competencies of all staff working within the area are maintained and reviewed annually by the modality superintendents and other service leads.
  • To organise maintenance of all equipment and ensure its safe operation and monitor equipment engineers working in the department. To report and record all equipment faults and to be able to assist with the diagnosis and remedy of routine faults.
  • To ensure the departmental service/business continuity plans are updated and applied where necessary.
  • To ensure all risk assessments are undertaken where necessary and any resultant actions implemented.

Direct Patient Care, Quality, Safety and Governance
  • Maintain an Outstanding service accordingly to CQC standards.
  • Adapt the department and self accordingly to any service disruptions to ensure continuity, e.g. Covid-19 pandemic.
  • To maintain high professional standards of clinical skill and patient care, including when dealing with complaints and concerns.
  • To work with the General Manager to identify and implement improvements within the department keeping the needs of the patient central as per department / trust philosophy.
  • To provide input into the overall staffing strategy for the department having active input into recruitment and retention opportunities and solutions.
  • To assist the General Manager in ensuring that all national programmes involved in improving patient care and the patient environment are implemented.
  • To ensure patient feedback mechanisms are maintained and updated accordingly with a regular patient quality and feedback system in place.
  • To ensure all areas of the department remain patient focused and committed to infection prevention and control at all times.
  • To implement all recommendations from audit, quality improvement, and incident investigations occur in a timely manner.


Person Specification

Education and Qualifications

Desirable

  • BSc (Hons) Radiography & DCR(R) Or accepted international equivalent
  • HCPC or RCT registration & Member of SOR
  • Post Grad qualification or commitment to study and CPD including research
  • Quality Improvement (QI), transformation or innovation training


Skills and Knowledge

Essential

  • Broad operational experience, especially if in general radiography, in a senior capacity
  • Leadership qualities
  • Previous management of a large group of staff and service
  • Practical experience of building and motivating teams
  • Good understanding of data and how to use it for planning
  • Extensive experience maintaining budgetary and financial control in a complex environment
  • Undertaken large scale change management within a department
  • Demonstrable experience managing performance metrics e.g. DM01, cancer, etc.
  • Management of sickness and performance related issues with staff


Desirable

  • As per JD


Experience

Essential

  • Able to work under own initiative with great organisational skills
  • Knowledge/understanding and ability to implement recruitment and retention techniques
  • Willingness to teach/train
  • A good understanding and demonstration of customer service standards
  • Ability to supervise a senior team of imaging staff
  • Ability to supervise a senior team of imaging staff
  • Detailed understanding of patient confidentiality guidelines and requirements
  • Ability to develop and implement policies and procedures
  • Able to deputise for the General Manager at senior meetings, attending/chairing relevant meetings as required


Desirable

  • As per JD


Trust values

Essential

  • As per JD


Personal qualities

Essential

  • As per JD


Desirable

  • As per JD


Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham Road

London

TW7 6AF

Any attachments will be accessible after you click to apply.

289-CSS-1643

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