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Business Administration Coordinator

Employer
Devon Partnership NHS Trust
Location
Exeter
Salary
£29,970 to £36,483 a year
Closing date
22 Oct 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 5
Contract Type
Permanent
Hours
Full Time
We are looking for an experienced highly motivated administrator to join the Community Eating Disorder Service, the team is based in Exeter but covers Devon footprint (excluding Plymouth).

The team has seen expansion in terms of caseload, complexity and service demands over the past couple of years, we know provide physical health monitoring alongside therapeutic interventions.

We are looking for someone to lead our admin team in meeting the every changing demands and targets that the team are under. We need someone who is confident in setting up and developing new systems and processes and line managing staff.

You must have the ability to interoperate and report on data such as caseload flow and capacity, waiting list targets and Key performance indicators

Main duties of the job

  • Set up and develop patient appointment systems
  • Arrange and coordinate team meetings and professional meetings
  • Monthly reporting on targets and Key performance indicators
  • Line management and supervision of other admin staff
  • producing complex and sensitive reports for the service manager
  • coordination of staff diaries and appointments
  • Preparing and minuting team meetings


About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile making time for people challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Qualifications

Essential

  • Business or professional qualification to degree level or equivalent knowledge and experience E.g managerial knowledge, project monitoring, supervisory, workload management, acquired through a degree or equivalent training and substantial experience


Experience

Essential

  • Substantial recent, within past 5 years, experience of working with senior managers
  • Experience of similar role
  • Excellent knowledge of all software applications particularly use of Word, Excel and PowerPoint
  • Experience of using electronic patient record systems
  • Experience of information management
  • Experience working as part of a team
  • Experience of managing staff


Desirable

  • Experience of working in the NHS
  • Understanding of mental health issues and health service terminology


Skills & Abilities

Essential

  • Excellent interpersonal skills
  • Able to communicate with people at all levels
  • Effective verbal and written communication skills for conveying complex information
  • Maintain high level of confidentially at all times
  • Ability to deal with sensitive and contentious information
  • Experience in dealing with people in distress in a calm and confident manner
  • Willingness to embrace new ways of working/changes
  • Ability to recognise when other communication methods may be needed
  • Ability to prioritise own work and conflicting demands and work flexibly.
  • Ability to problem solve
  • Ability to work accurately and with attention to detail
  • Ability to interpret information
  • Ability to analyse complex data to produce succinct information appropriate to the audience
  • Ability to work without daily supervision and be accountable for own actions


Employer details

Employer name

Devon Partnership NHS Trust

Address

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF

Any attachments will be accessible after you click to apply.

C9369-24-0775

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