Liaison and Diversion Practitioner - Police Custody

Norfolk & Suffolk Foundation NHS Trust
Great Yarmouth
£32,306 to £39,027 a year gross per annum
Closing date
16 Aug 2022

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Prison and Forensic
Band 6
Contract Type
Full Time
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Job Details

We are looking for registered health or social care professionals to work in a team in a fast paced criminal justice environment. You will need to be an NMC, SWE or HCPC registered practitioner with some relevant health or social care service experience, and have significant demonstrable post registration experience.

Liaison and Diversion is a process whereby people of all ages with a wide range of vulnerabilities are identified and assessed as early as possible as they pass through the Youth and Criminal Justice Systems. You will be required to work autonomously across the offender pathway in a range of community and custody environments and support the Police, Courts and Probation and the wider health and social care systems.

Main duties of the job

Your primary role will be to complete holistic client triage assessments as well as gaining an understanding of criminal justice systems. You will possess excellent interpersonal skills that will enable you to challenge, motivate, influence and inspire your colleagues at all levels. As part of a small team, you will work various shift patterns comprising of mostly 9 hour shifts, to enable the service to cover extended hours, seven days per week.

The criminal justice locations include Police Investigation Centres (PIC's), Courts and other supporting criminal justice/health environments in line with service need. The service covers both Norfolk and Suffolk and may require some cross county working. It is essential that you are able to travel independently.

You will be primarily based in Great Yarmouth Police Investigation Centre but could be asked to work in other Police investigation Centres (PICs) across Norfolk and, occasionally, Suffolk as required by the service.

About us

Benefits included with this role are:-
  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff physio service
  • Gym membership
  • NHS discounts and many more

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

NSFT is committed to lifelong learning and continuous professional development (CPD) for its entire staff. There are a variety of definitions of CPD across the professions but it is usually taken to mean learning activities which update existing skills.
CPD is determined through appraisal with a personal development plan agreed between an individual and their manager, with the commitment of the necessary time and resources.
Job description
Job responsibilities
Main duties of the job

Complete triage and screening of service users within custody to assess their needs and create plans with them for support post custody and onward referrals.

Work collaboratively with police colleagues and liaise and refer withexternal organisations as required promoting partnership working to ensure holistic care.

Able to work independently on own initiative to meet the needs of services users

Ensure service users needs are accurately reflected in health record documentation.

Assist service users and carers to access information and support

Please also take a look at our video which explains our service in more detail

Please also take a look at our video which explains our service in more detail

Liaison and Diversion - Inside police custody - YouTube

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Candidates may only be given a minimum of 3 days notice regarding interviews. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @SouthgateNSFT and @NSFTjobs

Person Specification
  • Experience of working within a multi-disciplinary team Familiar with undertaking clinical assessments including risk assessments.
  • Experience of working with challenging clients particularly those with personality disorders services.

  • Experience of working with a range of vulnerabilities and ages within a client group

  • Nursing degree or equivalent degree level qualification NMC registration

  • Management qualification, Mentorship qualification.

  • Able to use Word, PowerPoint, clinical systems, email.
  • Assessing and interpreting service user conditions to enable appropriate intervention and/or referral.
  • Ability to work with resistance at times, to manage own reactions to difficult situations and to act with appropriate authority and diplomacy.

  • Working Knowledge / application of the Mental Health Act.
  • Understanding of the polices and legislation that underpin the development of liaison and diversion.

  • Ability to travel independently

Any attachments will be accessible after you click to apply.



Priscilla N&S

“Welcome to Norfolk and Suffolk foundation Trust, we provide an extensive range of mental health services across two counties , working with our communities and partners we continue to develop and transform our services so we can really meet the needs of the people we serve .We are an organisation which truly values nurses , acknowledges the special , unique skills they bring and is committed to developing clinical, academic and leadership pathways whilst supporting, nurturing and caring for you .We have strengthened nurse leadership, created Nurse Consultant , Advanced Nurse Practitioner and Clinical Nurse Specialist roles with many more expected . We have over 80 Non medical prescribers and will continue to support more each year .  Nursing In NSFT is not without its challenges but we have used them to create opportunities, to learn, to improve and to work differently . Our absolute priority , our number one aim is to improve the care we provide and we will achieve this. Join us and be part of something very special" - Diane Hull, Chief Nurse

Diane Hull - NSNHSFT

Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million people. We are a large organisation covering a wide geographical area divided into ‘Care Groups'. There are also Care Groups supporting children, family and young people’s services, and specialist services, including Forensic mental health services.

Each Care Group has its own Leadership team, with the aim of supporting clinically led decision making locally, to support the needs of people accessing services. 

We have inpatient facilities across both counties with smaller bases in rural locations. Many of the Trust’s services are offered in the community, enabling people accessing services to receive the support they need in an environment familiar to them.

At NSFT we believe in recovery and wellbeing, and understand the importance of good physical health, maintaining relationships and achieving a balance between treatments and continuing an active life.

The people in our care, families and carers are at the centre of all aspects of all we do and are vital in helping shape and support our service strategy. Our strategy supports and enables people with mental health problems to live a fulfilling life and make their personal recovery journey. 

Norfolk and Suffolk, in the East of England are some of the safest places to live in the UK, with low crime rates making it a community to be proud of. Housing prices are frequently cited as a reason to move here, as you get an incredible amount for your money compared with other major UK cities.

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About our location

Norwich in Norfolk has something for everyone. It has retained a strong local identity and, with that, a sense of community. Locals say hello to each other, baristas remember our coffee orders and you’ll be among the first to know about interesting local projects.  This strong sense of community, along with excellent shopping, eating out, affordable house prices and excellent schooling is why Norwich has been ranked by the Guardian as the UK’s best city to work in.

Ipswich in Suffolk is steeped in history, yet full of life. According to The London Economic, affordable house prices and hourly commutes to London have earned Suffolk’s county town a slot in their top ten property destinations. “In Ipswich we have got a fantastic cultural offer far better than what towns and cities bigger than us are offering.  We have got very good transport links, especially to London, and house prices are a lot cheaper in the area.

One of Norfolk’s most famous stretches of beaches, Great Yarmouth attracts around six million tourists each year! Situated at the mouth of the River Yare, this old port town is home to beautiful golden sandy beaches and neighbouring towns and villages with scenic views and homely charm.

Full to the brim of history and with a vibrant town centre, King’s Lynn is the ideal destination to enjoy the superb mix of history, shopping and entertainment on offer!  A small, historic market town, King's Lynn is the perfect place to live and work, with fantastic train links and short drives to fantastic beaches.

Bury St Edmunds in Suffolk is a unique and dazzling historic gem. An important market town with a richly fascinating heritage, the striking combination of medieval architecture, elegant Georgian squares and glorious cathedral and abbey gardens provide a distinctive visual charm. With prestigious shopping, an award-winning market, plus variety of attractions and places to stay, Bury St Edmunds is under two hours from London and convenient for Cambridge.

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For family members who love (or need) to travel, you’re ideally located. Trains run to and from London every 30 minutes from both Ipswich and Norwich, and there are direct rail services from Manchester, Nottingham and Cambridge.   Both counties are well connected to major road networks and Norwich has an international airport. 

Some of our valued employees have told their story of working at Norfolk and Suffolk NHS Foundation Trust... use the links below to read these.

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Norfolk & Suffolk
United Kingdom
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