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Clinical Leads Coordinator - Planned Care

Employer
East and North Hertfordshire NHS Trust
Location
Stevenage
Salary
£29,970 to £36,483 per annum
Closing date
16 Oct 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 5
Contract Type
Permanent
Hours
Full Time
We are recruiting for a Clinical Leads Coordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post holder will provide confidential and comprehensive PA support to the Anaesthetic Senior Leadership Team. To plan, organise, co-ordinate and take minutes for the monthly RHD Audit meetings, Educational Supervisor Meetings and Consultants' Meetings.

The role will involve organising meetings, diary management, creating reports relating to clinical governance, inquests, drawing up action plans, preparing presentations and producing policies to support the Clinical Directors, Deputies and Clinical Leads and will require a high level of confidentiality, proactive forward planning, and autonomous working within a highly demanding and pressurised environment.

The post holder will be highly proficient in using information and communication systems and technology, with a willingness and aptitude to develop this expertise.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

Respond to all queries, correspondence, and telephone calls in a timely and professional manner. Initiate action where possible and report progress as appropriate. Employ judgement to ensure that messages and actions are prioritised and brought to the attention of the relevant persons with any pertinent supporting information.

Receive and screen all incoming mail for the Clinical Directors and Deputies. Prepare/commission draft responses as necessary, identifying appropriate action or referral and ensure that urgent matters are dealt with promptly. Initiate follow-up action where necessary.

Manage incoming emails ensuring briefings and follow up actions take place and deadlines are met.

To carry out all secretarial duties for the Clinical Directors and Clinical Leads including the preparation of highly confidential documents relating to meetings, incidents, patients and staff.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:o The Lister Hospital, Stevenageo New Queen Elizabeth II , Welwyn Garden Cityo Hertford County, Hertfordo Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications / Training

Essential

  • Management qualification or equivalent experience


Desirable

  • Evidence of continuing development


Previous Experience

Essential

  • Staff management, including sickness absence, appraisals and performance
  • Team working
  • Project working
  • Preparing agendas and reports for meetings


Desirable

  • NHS experience
  • Financial and activity management
  • Close working with senior managers and /or clinicians
  • PAS access


Skills

Essential

  • Excellent communication and presentation skills
  • Excellent verbal/written and interpersonal skills
  • Practical and creative approach to problem solving
  • Ability to resolve conflicts
  • Ability to work on own initiative and as a part of a team
  • Ability to meet deadlines and manage varied workload
  • Understand and practice confidentiality, tact and diplomacy
  • Ability to cope with stress and work well under pressure
  • Ability to communicate with and get on with a wide range of people from all disciplines


Knowledge

Essential

  • Computer proficient in MS Word, Excel, Access, Outlook, Email
  • Understanding of performance and change management


Desirable

  • Understanding current NHS issues
  • PAS or similar patient access system


Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Stevenage

SG1 4AB

Any attachments will be accessible after you click to apply.

361-6659804

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