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Clinical Team Manager

Mersey Care NHS Foundation Trust
£40,057 to £45,839 a year per annum
Closing date
15 Aug 2022

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Senior Manager
Band 7
Contract Type
Full Time
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Are you an individual with a passion for delivering outstanding care that brings the 6 C's (care, compassion, courage, communication, competence and commitment) to life? If so, we want to hear from you!

An exciting opportunity has arisen for the post of Clinical Team Manager based on our male acute ward, Bridge Ward based at the Brooker Centre in Halton.

As the successful candidate, you will have the ability to communicate in a variety of settings, the ability to utilise assessment skills and tools effectively and the experience of the management and supervision of staff . You will have experience of effective team working within a multi-agency framework. You will be expected to lead and develop all the staff on the ward and encourage positive working relationships with colleagues within Mersey Care NHS Trust and other external agencies/organisations.

Main duties of the job

The post holder will carry managerial responsibility over a 24 hour period. They will be responsible for the performance and delivery of high quality, evidenced based and person centred care.

The post holder will operate as part of an integrated multi-disciplinary team but be expected to be flexible in terms of delivering care within the ward setting.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. #we're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Job description Job responsibilities


Provide effective leadership/ management to the designated team.

Formulate and implement local clinical and operational practices and procedures as appropriate.

Represent the Operational Business manager/ Modern matron at meetings as required.

Ensure effective deployment of staff and other resources within the service to deliver the required service and agreed standards.

Participate in the recruitment and selection process in accordance with Trust policy.

Ensure effective induction of new staff in accordance with Trust policy

Ensure exit interviews are offered to staff on leaving the organisation/moving teams within the Trust.

Ensure the implementation, monitoring and updating of an operational policy and philosophy for the clinical team.

Ensure the principles of Clinical Governance are incorporated in service delivery by maintaining a high quality service based on agreed clinical standards.

Ensure adherence and implementation of Effective Care Coordination within their scope of responsibility.

Ensure that Trust policies and procedures are understood and adhered to by all staff within their scope of responsibility.

Develop local protocols involving team members to ensure a high standard of service delivery is achieved and maintained.

Lead and ensure staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.

Ensure that the Managing Performance Policy is adhered to.

Ensure that the Managing Attendance Policy is adhered to.

Participate in the performance monitoring of services in accordance with national and local targets.

Provide statistical information on workforce and service user activity as required.

Assist in the maintenance and updating of the units equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.

Ensure effective processes of communication are established, maintained and regularly evaluated within designated team and that the information provided is of a high standard and is in the approved trust format.

Establish positive networks with partner agencies to support the development and delivery the service.

Maintain and monitor a framework for risk management and Health and Safety that ensures timely and effective planning and appropriate actions.

Undertake Serious Untoward Incidents investigations/reviews as required

Investigate complaints and incidents in accordance with Trust policy.

Ensure all staff are provided with the necessary documented management supervision regarding the co-ordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained. Within staffs management supervision monitor the standards of service user care and ensure record keeping is in accordance with Professional and Trust standards.

Ensure that all qualified staff have access to clinical supervision and encourage uptake of same

Work closely with the Operational Business Manager to deliver a balanced budget at year end, having responsibility for that budget delegated for the provision of the Home treatment Service.

Ensure that all staff are regularly updated and have knowledge of all emergency procedures.

Ensure all staff have an up to date Individual Personal Appraisal and Personal Development Plan in accordance with Trust policy.

Coordinate and nominate staff for appropriate courses, including core and mandatory training, according to service need and Personal Development Plans to ensure all staff are in date and appropriately trained.

Facilitate preceptorship and mentorship processes for all staff including those in training.

Ensure staff awareness of Clinical and Corporate Governance and the need for research based practice.

Ensure that all aspects of data quality are regularly audited, updated and rectified


Participate in regular management supervision as per Trust policy.

Undertake a practitioner role as required to maintain direct assessment and care skills.

Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.

Provide information, education and support for family members, carers and other relevant professionals.

Ensure links to professional leads are developed and maintained

Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicine Code.

Work in a professional and collaborative manner with the multi-disciplinary team.

Participate and promote positive intra-agency working.

Set standards of service user care based on sound research findings.

Ensure you own record keeping is in accordance with Professional and Trust standards.


Participate in the personal appraisal and personal development plan process

Lead and support the implementation of evidence based practice in line with current research.

Demonstrate the acquisition and application of knowledge in line with current research and evidence-based practice.

Undertake training relevant to your roles responsibilities to support continuing professional development and promote a positive learning environment

Promote a positive learning environment by contributing to the teaching, training and supervision of junior staff and learners within the organisation

Provide evidence to support development around the Trust appraisal system

Participate in regular supervision, engage in reflective practice and be committed to continued development.

Develop own skills and knowledge and contribute to the development of others.


Undertake and participate in appropriate audit, quality assurance programmes and research as directed.

Person Specification Qualifications Essential
  • Relevant professional qualification eg. RMN, RNLD, OT, SW and current professional registration. (to be maintained)
Knowledge/ Experience Essential
  • Management and supervision of staff
  • Effective team working within a multi-agency framework
  • Managing complaints/ compliments
  • Effective change management
  • Positive leadership of a team
  • Demonstrate experience of problem solving approaches
  • Assisting with effective budgetary management
  • Evidence based and experience of reflective practice
  • Safe Guarding Children
  • Mental Health Act 1983
  • Relevant national policies and guidance
  • Up to date clinical knowledge relevant to the care environment
  • Clinical/ managerial supervision
  • Vulnerable adults guidelines
Values Essential
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented
Skills Essential
  • Effective leadership qualities and management styles
  • Ability to utilise assessment skills and tools effectively
  • Ability to communicate in a variety of settings
  • Ability to formulate relevant reports
  • Delegation and coordination
  • Resource and budget management
  • Clinical and management supervision
  • Ability to work to prioritise and work to deadlines
  • Mentorship skills and record keeping
  • Flexible approach/ creative thinking
  • IT skills

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