Job Title: Service Manager - Rheumatology & Neurology

Division: Medicine & Emergency Care

Care Group: Frailty

Band: 7

Salary: �46,148 - �52,809 per annum

Interview Date: 21st October 2024

We are recruiting for a Service Manager - Rheumatology & Neurologywho shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The post holder will lead the operational management team to coordinate the administrative 18 week pathway for patients, coordinating the work of the Speciality Administration Teams ensuring there is effective co-operation between departments involved in the delivery of services for the elective and emergency pathway.

The post-holder is responsible for the collection of accurate and timely data regarding patients, and ensuring that both outpatient and inpatient capacity is sufficient for demand both in real time and looking forward. The post-holder is also to be involved / lead service improvement programmes to streamline the patient journey and improve the quality of patient care.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time ?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Job description

Job responsibilities

To develop and deliver high quality, responsive and cost effective services in line with the requirements of Key stakeholders, the Trust strategic direction, and the Directorates Annual Service Plan.

To provide and develop a working environment and open culture which fosters high morale and commitment among staff and promotes their wellbeing, professional and personal development.

To support the Directorate senior management team in the planning, development, provision and review of the Directorate services

To ensure the delivery of excellent, patient focused and cost effective services in line with the Trusts Strategic Direction and Service Plans and responsive to the needs of patients carers, General Practitioners and the PCTs

To provide professional operational leadership for the service within the Directorate to promote the delivery of high quality, cost effective services

To set and review standards of service continuously, in line with the local modernisation targets, the NHS Plan, local contractual requirements, activity and financial targets

Within area of responsibility ensure that the Directorate meets its agreed annual financial activity and other performance targets

Person Specification

Qualifications

Essential

• Postgraduate training in Business or NHS Management in progress/completed or willingness to undertake

Knowledge

Essential

• Familiarity with clinical management issues is advantageous

Experience

Essential

• Operational management experience, including (preferably with some exposure to the NHS)
• Staff management experience
• Budget management experience

Skills

Essential

• Familiarity with IT applications
• Strong communication skills including the ability to relate and communicate with patients and staff at all levels and from different professions
• A confident and competent formal and informal communicator Ability to analyse complex problems and interpret information effectively and exercise sound judgement and develop practical and workable solutions as a consequence
• A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority
• Has the ability to adapt to challenging and changing situations/demands and able to lead colleagues through stressful situations
• Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations

Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway NHS Foundation Trust

Windmill Road

Gillingham

ME7 5NY

Any attachments will be accessible after you click to apply.

275-2409SM-R&N