e-Rostering Specialist Band 5 - e-Rostering Support Team

Barts Health NHS Trust was established on 1 April 2012, consists of five local hospital sites: Mile End Hospital, The Royal London Hospital, Newham University Hospital, St Bartholomew's Hospital and Whipps Cross University Hospital. It is one of Britain's leading healthcare providers and one of the largest trusts in the NHS delivering high quality clinical care to a population of 2.5 million people in east London and further afield.

We are looking for 1 WTE e-Rostering Specialist with excellent experience of supporting an e-Rostering software system, to work as members of the e-Rostering Team.

The post holder will be required to provide support of the e-Rostering system throughout the Trust. The post holder should be available to start as soon as possible and will be expected to interact with all levels of staff.

Main duties of the job

You will be able to work on your own initiative in a fast paced and stressful environment and have excellent written and verbal communication skills. You must also be a strong team player.

Candidates applying should have been involved in developing and delivering training courses and will be required to manage the quality of delivery and knowledge transfer workshops ensuring the quality is monitored and improved where necessary. You will also be able to deliver the training sessions to groups of staff and on a one-to-one basis.

You must have an excellent working knowledge of Microsoft Word, Excel and PowerPoint and be able to use them to produce and deliver training and management information.

Some experience of configuring a database system, setting up records and minor maintenance tasks is essential.

You will need to have experience of dealing with difficult situations both face to face and over the telephone with positive outcomes.

An understanding and working knowledge of HealthRoster (e-Rostering System) is essential.

Prince 2 Practitioners qualification or equivalent experience is desirable as this is an excellent way of understanding working projects regulations within an NHS environment.

You will be expected to work in all sections of the e-Rostering Team and be prepared to travel across sites as necessary.

All candidates must be proficient to perform the duties of the post with any aids and adaptations necessary.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Job description

Job responsibilities

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• Degree level qualification or relevant experience

Desirable

• Prince 2 Practitioners qualification or equivalent experience
• Formal training qualification

Experience

Essential

• Experience in working with an e-Rostering system, preferably HealthRoster
• Previous experience of NHS or other organization's information systems
• Experience of planning and designing training sessions
• Experience of delivering training and presentations to groups of staff and on 1-1 basis
• Experience of dealing with difficult situations both face to face and over the telephone with positive outcomes
• Experience of database administration
• Substantial experience of working within a project environment, including planning and delivery of activities
• Previous experience of NHS or other organization's information systems
• Previous experience of working in an administrative capacity dealing with a wide range of people and tasks.
• Experience of complex problem solving and supporting others to develop this skill.
• Experience of working to strict deadlines
• Demonstrable experience of change management associated with new data and information workflows and the development and update of system KPIs
• Experience of deploying a software system to accurately meet business needs
• Experience of implementing testing plans to ensure that requirements are met
• Previous experience of planning, supporting, and ensuring timely deployment of a software application.
• Experience of generating and analysing reports and documents which contain complex data
• Evidence of managing projects/tasks/responsibilities with minimum guidance
• Previous experience of working with IT systems e.g., ESR
• Demonstrate an understanding of NHS HR procedures
• Sound understanding of the complexities of an acute teaching hospital

Desirable

• Evidence of managing projects/tasks/responsibilities with minimum guidance

Knowledge

Essential

• Detailed understanding of rostering, HealthRoster preferably
• Excellent knowledge of Microsoft Office products including Excel and ability to produce and deliver management information

Desirable

• Excellent understanding of working regulations and guidelines e.g., EWTD, New Deal or the Consultant Contract
• Knowledge of Trust
• Knowledge of Change management methodology

Skills

Essential

• Ability to work effectively as part of a team dealing with people and situations sensitively and appropriately, remaining calm and polite at all time
• Ability to communicate with all levels of the organisation and with differing staff groups, providing support and guidance in a positive way
• Ability to manage own workload with minimum supervision and use own initiative
• Ability to tailor and deliver training to meet specific needs to the target audience on a group and 1-1 basis
• Strong presentation skills being able to address small and large groups
• Excellent planning and organisational skills while responding to tight deadlines
• Ability to produce appropriate training and learning materials including PowerPoint.
• Ability to interpret and explain complex issues in a logical and practical manner
• Ability to work confidentially and apply skills of tact and diplomacy when dealing with sensitive issues.
• High attention to detail and accurate and timely data input
• Excellent customer service skills and an understanding of how these contribute to effective and efficient practices.
• Ability to work in a busy office in a team orientated environment
• Proven analytical skills to gather, interpret and analyse complex data and system faults
• Ability to incorporate the views of service users and carers using a range of approaches, weighing up advantages and disadvantages
• Ability to challenge and to persuade others to change their working practices to take best advantage of the rostering system
• Ability to handle conflict where parties disagree with requirements and process changes
• Ability to make logical, well-reasoned decisions from a range of complex facts and opinions, some of which may contradict others, to arrive at solutions to satisfy the needs of the business.
• Ability to build on others suggestions and ideas and can suggests new way to improve their own work

Desirable

• Use of Microsoft Visio

Other

Essential

• A flexible approach and willing to work to cover operational needs when necessary
• Awareness of the principles of equality and diversity
• Team player able to contribute effectively to team and personal development.
• Self-motivating and act on own initiative, able to work independently
• Effective in managing own time
• Ability to demonstrate a proactive approach to programmes to improve work procedures and own personal development
• Professional approach and have a positive, assertive, and supportive attitude
• Ability to learn IT systems quickly

Employer details

Employer name

Barts Health NHS Trust

Address

Canary Wharf

London

E14 5HJ

Any attachments will be accessible after you click to apply.

259-6679794GSS