We are recruiting for a Policies Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is a great opportunity to use your skills to make a real difference as the Trust's Policies Officer, to deliver policies (document management) standards and compliance.

This role has the potential to have far-reaching benefits for patients and staff. Clear, easy to use, up-to-date policies are crucial to the Trust's ability to deliver excellent quality of care and be an efficient organisation.The first part of your role is ensuring all policies are updated on time. This will require a mixture of tenacity, organisational skills and good relationship building.

The second part of the role involves policy standards and development. Ensuring policies exist for all key requirements and then helping policy authors to produce optimal, legally-compliant policies.

Joining a friendly corporate governance team you will also be asked administer a committee meeting - minuting etc. No prior meeting administration experience is expected. Training, support and mentoring will be provided. The role offers the flexibility to work from home part of the time.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

The postholder will support the Head of Risk and Policies in delivering the Trust's policies function. Policies means organisational policies and procedures document management rather than strategic policy analysis.

Together with the Head of Risk and Policies, you will ensure that the appropriate arrangements are in place for the efficient and effective management of policies.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications

Essential

• Educated to Degree level or equivalent experience
• Evidence of ongoing career/professional development

Desirable

• Project management

Previous Experience

Essential

• Strong drafting and report-writing experience, ideally with previous policies management experience
• Experience of effective deadline management (obtaining responses on time from others you do not manage), ideally organisation-wide
• Experience of successfully delivering projects
• Experience of problem solving using initiative to secure desired outcomes
• Experience and confidence of using a wide range of different information systems
• Experience of relationship-building with a wide spectrum of staff and explaining complex issues

Desirable

• Minuting and administering formal meetings
• Experience of running and developing workshops/training sessions for staff

Skills

Essential

• Highly developed organisational and planning skills
• Excellent standard of written and verbal communication skills
• Proof-reading and reviewing skills with fine attention to detail and accuracy
• Good interpersonal skills and relationship management skills, including the ability to obtain what is needed from a broad range of people you do not manage
• Ability to prioritise work effectively between competing demands and to work to multiple deadlines.
• Tenacity and drive coupled with tact and diplomacy
• Analytical, problem-solving skills
• The ability to use initiative, including the ability to work effectively without supervision.
• A proactive can do, flexible, self-motivated team-working approach

Knowledge

Essential

• Good computer literacy and keyboard skills, including knowledge of the Microsoft Office Suite (Word, Excel, Outlook, Access, internet) and the ability to confidently pick up new systems

Desirable

• Knowledge of policy management and corporate recording systems
• Good knowledge of the NHS and systems used in the NHS
• Knowledge of the Information Governance and Security Standards and agenda (essential following training)

Other Requriements

Essential

• Ability to travel to all of the Trust's sites.
• Understanding of, and commitment to, equality, diversity and inclusion.
• Role model our Trust values every day.

Employer details

Employer name

East and North Herts NHS Trust

Address

Lister Hospital

Coreys Mill Lane

Stevenage

SG1 4AB

Any attachments will be accessible after you click to apply.

361-6656573