The post holder will provide operational leadership and management to the designated Directorate and its associated workforce and services.

Working in partnership with other members of the Divisional Management Team, the post holder will promote effective governance and ensure that the highest standard of clinical care is delivered. They will be responsible for ensuring all clinical and non-clinical performance indicators, targets and objectives are met in line with national and local standards.

Main duties of the job

Working with the Divisional Management Team, the post holder will contribute to the development, delivery and translation of Divisional and Trust clinical service strategies, corporate and divisional objectives and the development and implementation of business plans and service developments. The post holder will take a lead role in ensuring that quality, performance, CIP and budgetary targets are monitored and improvement plans are devised and implemented where necessary to enable compliance.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Job description

Job responsibilities

Communicate clear and positive messages to staff, the Divisional Board, other parts of the Trust and key stakeholders. Translate highly complex information into easy to disseminate communications.

Challenge internal and external parties where necessary to overcome barriers to change and/or understanding and to ensure that learning is shared so that risks are mitigated and reduced.

Working with the DDO to ensure that the Division works actively and collaboratively with colleagues in the local health community. Work across organisational boundaries to develop effective multi-agency partnerships and local integrated management arrangements with primary care, other NHS providers, ICS, Social Care Services and other local stakeholders.

Develop and maintain effective working relationships with Divisional and Professional Leaders across the Trust to ensure that services are effectively integrated at locality level.

Working with the DDO and Chief of Service to translate service strategy into robust management, financial and business planning activities across the Division, with the support and advice of other managers and clinicians and ensure these are driven through to achievement/completion.

Person Specification

Experience/qualifications

Essential

• oFirst degree or equivalent in relevant subject
• oExtensive up to date knowledge of the NHS
• oEvidence of CPD
• oMasters degree level qualification in Management or Health related subject or equivalent knowledge
• oExperience in a senior management role
• oDemonstrable previous success in leading and delivering change and performance initiatives
• oExperience of engagement with workforce colleagues where you have driven strategic plans forward to the point of delivery, establishing clear work priorities, delegating effectively, ensuring a capability to deliver, monitoring performance and giving fee
• oKnowledge and understanding of National Development Strategies and delivery of NHS Healthcare services
• oKnowledge understanding of Clinical Governance and risk management systems.
• oKnowledge and understanding of recruitment and retention of staff and experience of successful deployment
• oProven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them
• oAbility to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands
• oA confident and demonstrable track record in using quantitative, qualitative and financial information to inform delivery planning and in monitoring performance
• oKnowledge and experience in the use of human resource policy and procedures

Desirable

• oProject management qualification
• oExperience of working in an Acute Teaching Trust
• oExperience of working successfully in a comparable role

Skills

Essential

• oCommunicating and translating highly complex information to staff, the divisional board and other parts of the Trust and key stakeholders with clarity and positivity
• oActive collaboration with colleagues in the local health community to develop effective multi-agency partnerships
• oDevelop and maintain effective working relationships particularly within clinical teams of care group to ascertain problems faced, help implement
• oChange to enhance and improve patient care and service continuity
• oOccasional conversations with patients and relatives as a part of management in complaints or RCAs therefore requiring compassion, empathy and understanding whilst delivering potentially difficult subject matter
• oLead in assessing the capacity and demand for services, regularly monitoring productivity to ensure patient flows through the system (diagnostic, RTT and cancer) are safe, effective and deliver high quality outcomes & performance
• oSupport and/or lead the investigation of complaints/incidents/PALs enquiries working with clinical leadership to ensure issues arising from the investigation are suitably addressed as well as the opportunity taken to improve and learn within the services
• oFeed in to divisionally lead performance management systems, contributing to frequent divisional meetings and reports with accurate and proactive assessments of services
• oContribute to the formulation, planning and development of long-term strategic and operational business plans in line with divisional and Trust priorities.
• oAccountable for the delivery of operational performance of the service, supporting the financial, capacity and workforce plans for all areas of services designated, in collaboration with the Senior Management Team of the division
• oRequirement to join senior on-call manager rota to provide an agreed amount of single site on-call manager responsibilities in relation to the safe and effective management of the Hospital sites out of hours.
• oEmpathy, compassion and understanding throughout any and all patient engagement often at challenging times
• oIn partnership with divisional leads (clinical and non-clinical) across divisions including finance and HR to contribute to strategic development of the divisional services through local innovation and service improvements
• oPlanning, delivery and evaluation of the quality improvement initiatives within the designated departments and areas within the remit of this post.
• oContribute and be responsible for policy and procedure documents within the Care Group
• oEffective delegated budgetary management and budget setting for all departments and services within Care Group
• oWorking to develop CIP plans to ensure services are delivered and resources utilised cost-effectively in collaboration with divisional leadership team.
• oActively participate in business cases and bids for capital revenue funding within specific service areas
• oEnsure performance indicators relevant to the specific work areas are reported within the Division
• oMonitor effective staff communication, information systems and involvement ensuring staff have the opportunity to be involved in and influence the planning and development of services
• oConduct regular reviews of the services in terms of quality and effectiveness, introducing projects to deal with service change, modernisation, CQUINS, CIPS and manage these accordingly.
• oMonitor effective staff communication, information systems and involvement ensuring staff have the opportunity to be involved in and influence the planning and development of services

People management and development

Essential

• oLead the development of enabling culture within the Division that supports others to succeed and flourish promoting good staff engagement and satisfaction at all levels of the Division and maintain close working relationships
• oFacilitate improved patient safety and experience by actively contributing to processes that lead to improved staff health and wellbeing.
• oTake decisive and time action to address areas of poor performance, under-achievement and risk to service delivery
• oDemonstrate established negotiation skills in the management of conflict across a range of situations, including the resolution of complaints which may involve diffusion of hostility and aggression
• oProvide clear, visible, responsive and professional leadership to all clinic and non-clinical staff in the Division that maximises their effort and potential

Freedom to act

Essential

• oAbility to work autonomously, liaise and coordinate the Management Team on a day to day basis and to take appropriate action as necessary
• oIdentify and adhere to best practice.
• oResponsible for own professional actions and have sufficient autonomy for the delivery of the role
• oAble to interpret national and local guidance and to develop local policies to reflect these standards

Equality, Diversity, and Inclusion

Essential

• Evidence of having championed diversity in previous roles
• Evidence of having undertaken own development to improve understanding of equalities issues

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

RSCH & PRH

Eastern Road

Brighton

BN2 5BE

Any attachments will be accessible after you click to apply.

279-6588760-SEP24