As we strive for continued improvement and excellence we have an exciting opportunity for an inspirational leader to join our senior leadership team as Operations Manager for Children and Young People. Your contributions will be fundamental in shaping the future of RNOH.

As the Operations Manager, you will play a critical role in shaping the future of Children and Young People services within our Trust. We are seeking someone who is skilled at building and sustaining internal and external relationships. You will work closely with clinical leaders, operational teams and external partners to drive excellence, innovation and patient-centred care.

The successful candidate will work closely with the leadership team to provide demonstrable assurance that they can manage the service in achieving the agreed key performance indicators across all the key domains of elective standards, quality, workforce and finance. You will provide operational support in the delivery of a new Electronic Health Record, leveraging technology to optimise clinical and operational performance.

In addition to your operational responsibilities, you will demonstrate exemplary leadership qualities, fostering a culture of continuous improvement, compassionate leadership and supporting the development of our diverse workforce. Your commitment to our Trust values, equality, diversity, and inclusion will be paramount in creating an environment where everyone feels valued and can thrive.

Main duties of the job

As Operations Manager for CYP you are accountable to the Divisional Director for the effective and efficient day to day management of the service, delivering patient care to the highest levels of safety and quality, meeting all national and local performance criteria and targets, whilst operating within agreed financial parameters.

You will need to be a visible leader working in collaboration with key stakeholders to ensure excellent clinical outcomes, achievement of KPIs and excellent levels of engagement, creating a working environment that empowers staff to achieve optimal performance.

About us

At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:

• Scored above the national average for the People Promises: We are recognised and rewarded, We are always learning, We work flexibly, We are a team, and for staff engagement.
• Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
• Ranked #1 among all Acute Specialist Trusts for We work flexibly.

At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.

Joining our organisation means enjoying a wide range of staff benefits, including:

• 24/7 access to wellbeing support through our Employee Assistance Programme.
• A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
• A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
• Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare

At RNOH, we are more than a workplace--we are committed to patients, to excellence and the wellbeing of our staff.

Job description

Job responsibilities

The successful candidate will contribute to the development, delivery and translation of Divisional and Trust clinical service strategies, objectives and the development and implementation of business plans and service developments.

Service Delivery and Improvement: Collaborate with key stakeholders to develop and implement the CYP and Trust strategy.

Performance Management: Monitor key performance indicators, identify areas for improvement, and drive operational efficiency. You will collaborate with clinical teams to ensure high-quality care delivery.

Management of People: Through your compassionate leadership style you will manage operational staff and multidisciplinary teams within CYP ensuring that staff are equipped with the skills and tools that they and the Trust need to succeed.

Financial Management: Ensure robust financial management systems and processes are in place, to optimally utilise service budgets and resources available and ensure that CYP achieves its service and financial targets working in partnership with colleagues.

About us

At the Royal National Orthopaedic Hospital (RNOH), were proud to be recognised as a global leader in our field and the UKs leading orthopaedic hospital. We have demonstrated some of the best performance nationally in our patient and staff experience surveys and have invested in key people, infrastructure and services to support our continued growth. Everything we have achieved and continue to achieve is testament to the continued commitment and dedication of our staff to our patients, the Trust and each other.

As we embark on the next stage of our ambitious strategy delivery and implementation of an EPR, now has never been a better time to join us. To succeed in this role you will be a healthcare leader with significant senior operational management experience, innovative mind-set, proactive, reliable, influential, excellent communication skills and who leads with compassion.

Our strategy is centred on four pillars enabling us to ensure our sustainability and our ability to continue delivering care to patients that is amongst the best in the world.

Significantly grow in scale

Increase efficiency

Work through multiple partnerships

Be a great place to work and receive care

This is an exciting time to join RNOH. We look forward to hearing from you.

Person Specification

Communication & Relationship Skills

Essential

• -Broad understanding of the NHS and key policy issues which effect performance
• -Ability to achieve effective team working within the service areas managed and across the organisation
• -Partnership & collaborative working with internal and external stakeholders

Knowledge, Training & Experience

Essential

• -Significant senior operational management experience, in the NHS or equivalent
• -Evidence of continuing personal development

Desirable

• -Experience in working with Children's Services within the NHS

Responsibility for financial & physical resources

Essential

• -History of CIP involvement and delivery
• -Managing large and complex budgets

Analytical & Judgement Skills

Essential

• -Numerate, IT literate, analytical and able to use business intelligence effectively.
• -Used information to progress a business plan/ case

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

Stanmore and Bolsover as required

Stanmore

HA7 4LP

Any attachments will be accessible after you click to apply.

392-RNOH-990