We have an exciting opportunity for an Infrastructure Manager to join the Infrastructure team within the Unified Communications Division at Cambridge University Hospitals NHS Foundation Trust. The Unified Communications Infrastructure team has a broad role in enabling communication across the hospitals. This includes telephony, mobile and unified communications services as well as infrastructure supporting IT services for these highly regarded hospitals.

The Infrastructure Manager role is key in delivering and managing the primary Data Centre and over 100 cab room environments, all layer one infrastructure as well as telephony services across the Biomedical Campus. The candidate will have good project management and presentation skills to deliver the necessary programmes of work.

This is a linked grade role, with the salary dependent on experience. It is a requirement of the role for the candidate to hold a Certified Data Centre Management Professional (CDCMP) certification, or equivalent Cabling or networking accreditation. If the successful candidate does not meet the criteria for qualifications the starting grade will be band 6, progressing to band 7 following completion of the certification within the first year in post.

Main duties of the job

To deliver and manage the tier 2/3 standard Data Centre and cab room infrastructure to meet high availability targets.

To be responsible for drafting standards, protocols, prioritising and managing an uplift programme to deliver all aspects of the warranted cab room environment for the above (including cooling, uninterrupted power, environmental monitoring and reporting) across the CUH estate.

To be responsible for cabling standards for voice and data services ensuring all performance and fire safety requirements are met.

To support the service desk engineers in managing VoIP, hybrid and mobile telephony services across the Trust.

To work alongside a number of other Trust departments, third party service providers and contractors to meet these requirements.

To take part in the duty engineer arrangements for the team, supporting the duty engineer and the Service Desk Manager when required to do so, so that a consistent level of technical support is provided to the organisation.

This will require being part of an on-call rota.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on the 22nd September 2024.

Interviews are due to be held on the 4th October 2024.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Educated to degree level in technical or engineering qualification or equivalent level of knowledge & experience.
• CDCMP certification or equivalent cabling or networking accreditation.
• H& S qualification.
• Willingness to undertake professional development.

Desirable

• HTM 06-01/2 qualification.
• Accredited PRINCE2 Practitioner.
• ITIL practitioner.
• Technical qualifications related to role within healthcare or equivalent.
• Electrical Engineering City & Guilds Level 3 or similar electrical qualification.
• CompTIA network+ certification or equivalent.

Experience

Essential

• Strong technical project management experience.
• Experience of working with large complex telephony cabling systems within critical environment.

Desirable

• Experience of working with Fire containment standards.
• Experience of working with Asbestos regulations and all other H& S implications of warranted cab room.
• Experience of procurement processes within the NHS.
• Experience of contractor management, working with third party providers to deliver compliance to agreed standards.
• Working in the public sector.
• Experience of working with CAFM systems.
• Experience of working with BMS systems.
• Significant experience of working within a warranted data centre environment.
• Experience of working with and setting local H& S protocols.
• Experienced in completing risk and impact assessments and understanding of risk assessment methodology within critical infrastructure.

Knowledge

Essential

• Strong working knowledge of Health & Safety requirements of working in cab rooms and server areas as well as wards and clinics.
• Good knowledge of data centre tier standards and achieving these within a challenging and critical environment.
• Strong understanding of change control methodology.

Desirable

• Knowledge of VoIP solutions.
• Knowledge of fire containment protocols.
• Knowledge of CCTV systems.
• Knowledge of infrastructure installations requiring civils.
• Project management & process experience for capital projects and minor works eg Lifecycle/Backlog replacement refurbishment programmes and infrastructure development works.
• Strong knowledge of data centre monitoring systems.
• Knowledge of international standards for delivery of services within warranted cab room environment e.g. BS7671, BS6701, BSEN 50173, EIA/TIA 598.

Skills

Essential

• Highly developed organisational and planning ability.
• Ability to assess complex situations and prioritise in the face of conflicting needs of the service.
• Ability to work independently or as part of a team, self-motivated.
• Excellent written and verbal communication skills.
• Adaptable and resourceful, able to work under pressure.

Desirable

• Ability to react safely and quickly in emergency situations with regard to estate infrastructure failure.
• Cable installation skills.
• VoIP Engineering skills.
• Excellent IT skills including MS office (word & excel).
• CAD, PPM & Project management tools.

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ

Any attachments will be accessible after you click to apply.

180-F-245416