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Operational Response Manager

Employer
Lincolnshire Community Health Services NHS Trust
Location
Lincoln Lincolnshire
Salary
£53,755 to £60,504 Per annum, pro rata
Closing date
2 Oct 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 8A
Hours
Full Time
A unique and exciting opportunity has arisen to support the Trust's Operational Response. This post will lead the daily Operational Business Response including daily internal and external briefings and management of on call processes. The role will be expected to work across 7 days a week on a rota basis helping to cover the Trust's Operational response.

Main duties of the job

An excellent communicator and influencer you will be required to ensure National, Regional and local Guidelines, processes, standards and policies for safe delivery of our daily business processes. The post holder will be required to perform tasks and processes required and will be pivotal in leading the development of processes to meet the ever changing and challenging operational needs within LCHS. This post will also lead the Trusts Emergency Preparedness, Resilience and Response to ensure our services and our people are kept safe in the event of an incident. This role will also pick up line management for some Teams such as Patient Admin Services or the Operations Centre.

About us

Working as a member of the wider Operational Business Services team these roles will complement the existing Operational structure to ensure that the operational performance of the Trust is effectively managed to meet agreed Trust objectives.

Participation in a 7 day rota including weekend's and bank holiday's will be required with full support and training whilst utilising a full range of technology to support physical and remote working as required.

Job description

Job responsibilities

The successful candidate will not necessarily need to have a clinical qualification we are interested to hear from people with a variety of backgrounds, particularly those with a passion for innovation and leadership, with personal resilience to work in this unique environment.

If you think you have the drive and credibility to meet the demands of this exciting and challenging opportunity and would like to discuss further, please contact Amy Hall, Head of Operational Business Services via amy.hall1@nhs.net

Person Specification

Qualifications

Essential

  • Post graduate diploma, masters level qualification or accredited experience
  • Demonstrate experience of effective leadership/ role modelling
  • oAbility to work with systems and processes to monitor data


Skills/competencies

Essential

  • Demonstrate experience of effective leadership/ role modelling


Knowledge

Essential

  • Specialist knowledge of NHS Operational Business processes


Experience

Essential

  • Experience of leading on projects and/ or service transformation
  • Experience of working across professional boundaries
  • Leadership training and/ or development


Special attributes/specific requirements

Essential

  • Experience of leading people in various settings
  • Excellent partnership skills committed to working in collaboration
  • Innovative, pro-active, resources and self motivated


Employer details

Employer name

Lincolnshire Community Health Service NHS Trust

Address

Beech House

Waterside South

Lincoln Lincolnshire

LN5 7JH

Any attachments will be accessible after you click to apply.

818-OBS082 (#1022)

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