We are looking to recruit two talented and experienced operational managers to join the Medical Division. We have a role in the Emergency Department and a role in Acute Medicine which includes the SDEC portfolio. The roles require ambitious individuals to lead and support the running of two high profile services. Working in conjunction with the Clinical Lead and Matron, the postholder is an integral part of the team who will resolve daily operational challenges faced at the front door of our hospital. We also have an ambitious improvement plan with a range of projects established to support patient care and the delivery of national operational standards which the General Manager will support. We are looking for candidates who have experience in NHS management, ideally previous experience of working in an operational role. If you are dynamic, ambitious, responsive, engaging and looking for the next step in your operational career then we would love to hear from you! Please state in your application which role you are applying for.

Main duties of the job

The post requires candidates with the ability to engage with a range of staff in a complex environment and manage relationships with a wide range of senior colleagues both clinical and non-clinical. You will be able to problem-solve, have good communication skills, and a strong understanding of service management in the NHS. You will have experience of delivering programmes of work, leading teams, supporting daily operational challenges including patient flow and experience of supporting service recovery work.

Specifically, we are looking for candidates who can:

- Support our staff, develop our team members, support wellbeing and act with integrity.

-Work with a range of services and specialties within your chosen area supporting day to day operational challenges.

-Lead on and drive forward the recovery plans for a range of services, supporting our teams and being responsive to the demand placed upon them.

-Contribute and support the financial position through strong budget management and sustainability work, identifying new opportunities and reporting progress through divisional board meetings.

-Facilitate and support both transformation and business planning in line with the Trust Strategy.

- Support specialty operational delivery, linked to the Trust and Divisional strategic objectives.

About us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Job description

Job responsibilities

Key Result Areas

Our Business

Divisional Planning:

The General Manager will have specific responsibility to contribute to the development of the Trusts annual Business Plan to achieve the quality, financial and access targets agreed by the service line and division in conjunction with the Speciality Director.

- To ensure that the annual Business Plan is monitored and reported on throughout the year for successful delivery

- To ensure that the Annual Business plan is in accord with the division and trusts strategic plan

- To be responsible for the delivery of the business plan for the performance management of the service line

- To work with the speciality director to produce the service lines strategic plan this will contribute to the divisions strategic plan.

- To lead on the development of business cases to support service development within the service line.

- Cooperating with colleagues to ensure the effective delivery of the annual plan across other divisions and the trusts overall corporate objectives

- Leading the reporting on the delivery of the business plan to Service Line Board.

- Leading the coordination of Service Line Triumvirate meetings (weekly)

Financial Management

- Taken responsibility for the management of the physical and financial resources allocated to the area of responsibility

- Budget management

- Ensuring that there is an effective use of all resources available within the area of responsibility and that services are provided to the highest quality and quantity required within the resources agreed.

- Taking appropriate corrective action if resources allocated are exceeded in conjunction with senior colleagues to qualify, monitor and resolve any costs pressures.

- Delivery of annual Financial Sustainability Plan

-Contribution to the Divisions minor capital planning and management of minor capital allocation to Service Line

- To lead on the contract management of all subcontractors and third parties where appropriate

- To review on an annual basis the value and content of recharges from other providers to ensure good financial management.

- To contribute to the delivery of CQIN schemes

Information management:

-To ensure the clinical services are provided with relevant and timely information to manage services effectively, both in respect of patient care and organisational management requirements.

- To ensure that there are appropriate and agreed ways of reporting performance to external commissioners where required within overall reporting systems in the trust

- To ensure the optimisation of the Trust income streams i.e. private income, accuracy of clinical coding, CQUIN and best practice tariff achievement etc.

Our services

Access to service:

- Ensuring that all waiting times and performance standards are agreed within the service line through consultation and negotiation with the clinical teams and Division.

- Participating in discussions for access issues within the Service Line and external organisations e.g. CCG, Specialised Commissioning, and Community Provider.

- Lead the delivery of waiting time standards for the Service Line. Ensure that there is equability of access to our services and that patient waiting times are managed in accordance with Trust policy

- To ensure that the service line develops appropriate action plans in order to meet required access standards

- Participation in daily escalation rota to proactively manage bed capacity.

- Implementing techniques and procedures such as Demand and Capacity mapping which support service design, delivery and modernisation.

Person Specification

Qualifications

Essential

• Educated to Master's degree level or equivalent demonstrable experience
• Evidence of continuing professional development
• Evidence of management development

Desirable

• Formal project management qualification
• Formal general management qualification
• Evidence of training in change management
• Evidence of Health & Safety training

Experience

Essential

• Experience of working in an Acute Trust
• Experience in leading services in public or private sector
• Track record of leading and achieving significant changes
• Leadership of service development
• Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services for patient care
• Evidence of organisational awareness
• Evidence of working with and influencing MDT team, including medical staff.
• Experience of line managing a large team
• Experience in budgetary and resource management

Desirable

• Experience of management and procurement
• Experience of service improvement tools and techniques
• Experience of managing medical specialties

Knowledge

Essential

• Good analytical reasoning (verbal and numerical) and sound financial management skills
• Strong communication skills including negotiation and influencing skills
• Able to prioritise own workload, delegate appropriately and manage time effectively
• Excellent IT skills
• Excellent presentation and report writing skills
• Able to lead, facilitate and motivate a wide range of teams to achieve results
• Flexible approach to change management and problem solving
• Evidence of strategic planning (able to work towards a clear vision of the future while ensuring that shorter term goals are met)
• Experience of successfully submitting cases to secure additional resources.

Other

Essential

• Confident and assertive, while maintaining interpersonal sensuosity
• Acts on own initiative with the appropriate level of supervision
• Credibility
• Collaborative and effective team player
• Proactive
• Self-motivated
• Tenacity
• Willing to work in other areas of the Trust or Trust-wide as and when required to do so

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Gloucester, Cheltenham

GL1 3NN

Any attachments will be accessible after you click to apply.

318-24-MED-T1773