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General Service Manager

Employer
Liverpool University Hospitals NHS Foundation Trust
Location
Liverpool
Salary
£53,755 to £60,504 Per Annum
Closing date
25 Sep 2024
View moreView less
Profession
Other Health Profession
Grade
Band 8A
Contract Type
Permanent
Hours
Full Time
The successful post holder will be an integral member of the Care Group'sManagement Team and will be responsible for supporting the delivery of speciality specific strategic plansand will therefore contribute to the Division's overall strategies and objectives.

There are a total of 7.0WTE roles available.

Within the Surgery Division, there are 2.0WTE Band 8a vacancies within the Head and Neck Department.

Within the Medicine Division, there are 5.0WTE Band 8a vacancies. The vacancies are within the following care groups
  • Cardiology and Respiratory 1.0WTE

For further information please contact:

Harriet Franks - harriet.franks@liverpoolft.nhs.uk

Head of Operations (Cardiology and Respiratory)
  • Stroke, Medicine for Older People, Rheumatology, Palliative Care & Acute Oncology 1.0WTE

For further information please contact:

Lizi Riley - lizi.riley@liverpoolft.nhs.uk

Head of Operations (DMOP's, Stroke and Rheumatology)
  • Acute and Emergency Medicine 1.0WTE

For further information please contact:

Melissa MacDonald - melissa.macdonald@liverpoolft.nhs.uk

Head of Operations (Acute and Emergency Medicine)
  • Gastroenterology and Endoscopy 1.0WTE

For further information please contact:

Hasan Rabbani - hasan.rabbani@liverpoolft.nhs.uk

Head of Operations (Gastro, Diabetes)
  • Diabetes and Endocrinology 1.0WTE

Hasan Rabbani - hasan.rabbani@liverpoolft.nhs.uk

Head of Operations (Gastro, Diabetes)
  • Head and Neck ( MFU, ENT, Audiology) 2.0WTE

Lynne Power - lynn.power@liverpoolft.nhs.uk

Head of Operations (MFU, ENT and Audiology)

Main duties of the job

The General Service Manager is accountable for:

Assisting with the delivery of the service strategy, taking operational responsibility for delegated programmes of work. This will include leading an administration team, overseeing a single/ several small budgets, and contributing to writing local polices.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Job description

Job responsibilities

The Service Manager will support work to drive the strategic direction and policy setting for the service withinthe context set by the Care Group leadership team, maintaining an essential communications link betweenthe speciality/specialities and feeding into the Care Group leadership team

Person Specification

Qualifications

Essential

  • Degree level or equivalent


Desirable

  • Management qualification or equivalent


Experience

Essential

  • Recent demonstrable experience of operational management, with clear evidence of responsibility for supporting operational delivery including clinical quality, people management, budget understanding and successful delivery of performance targets within strict financial controls.
  • Experience of being accountable for a clinical service


Knowledge

Essential

  • Understanding and appreciation of diversity
  • Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services.


Desirable

  • Principles and impact of the NHS Constitution
  • Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
  • Knowledge of governance arrangements and standards in the NHS and the wider health and social care economy


Skills

Essential

  • Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
  • Developed communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
  • Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
  • Analyse data and information, including preparing responses to issues often within tight timescales.
  • Ability to support business planning processes on behalf of the speciality
  • Coordinate speciality activity plans to meet challenging performance targets within tight financial controls
  • Implement agreed policy on behalf of the speciality and ensure successful implementation
  • IT literate and able to use standard office software and bespoke systems.
  • Cope with competing priorities and a demanding workload
  • Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day.


Desirable

  • Demonstrate competent project management skills
  • Deal with uncertainty and complexity in a political environment


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

University Hospital Aintree

Longmoor Lane

Liverpool

L9 7AL

Any attachments will be accessible after you click to apply.

287-AMED-242-24

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