Strategic and operational lead for all digital communications at both Trusts, including the website, intranet, digital signage, video, podcasts and social media.PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

The role has responsibility for ensuring the integrity and quality of all information published via digital channels, and ensures that the Trusts' reputation and values are upheld throughout.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor Hospital houses the full range of district general hospital services under one roof. The �170 million development of our Pleck Road site was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also well underway on its multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children's Emergency Department), co-located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre. This is scheduled for completion this year.

We provide high quality, friendly and effective community health services from some 60 sites including Health Centres and GP surgeries. Covering Walsall and beyond, our multidisciplinary services include rapid response in the community and home-based care, so that those with long-term conditions and the frail and elderly, can remain in their own homes to be cared for wherever appropriate.

Job description

Job responsibilities

The role is instrumental in enabling the Trusts to develop and deliver innovative digital channels and services to all stakeholders. The role requires a high level of specialist subject matter expertise and technical skill.

The post holder will be both a creative and technically focused communications professional with significant experience of delivering an agency style service to multiple internal clients, incorporating digital strategy and delivery, and awareness of project planning methodologies. The post holder will also be responsible for keeping the Trusts abreast of emerging digital trends and technologies and industry best practices, while ensuring a best value transformational approach is adopted. They will also develop and implement the Trusts digital media strategies and policies, using relevant analytics to inform and shape the digital function.

Operate effectively in a flexible and highly time-pressured environment and proactively engage with staff, patients and stakeholders on a variety of topics.

Person Specification

Exper

Essential

• Proficiency in the latest versions of professional-level software for the creation of graphics, presentations, websites, new media, audio, image manipulation, and video/video editing. E.g. Adobe Creative suite software.
• Demonstrate creative writing and a high standard of written English.
• Exemplary proof-reading ability and a keen eye for detail.
• Be a good communicator of technical concepts.
• Ability to shoot and edit video.
• Experience managing multiple social media channels, knowledge of current best practice and trends.
• Project management experience.
• Ability to use and interpret analytical data to deliver web and social media content strategies.

Communications

Essential

• Have excellent interpersonal and communications skills
• Have excellent verbal and written skills, able to write copy to a high standard.
• Show awareness of and be responsive to politically sensitive and other sensitive and confidential issues be patient, tactful and diplomatic.

Other

Essential

• Willing to undertake further training as required.
• Flexible in approach - be willing to work outside of normal working hours as required.
• Willing to travel if required.
• Must be able to cope with interruptions to deal with urgent requests

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Walsall

WS2 9PS

Any attachments will be accessible after you click to apply.

407-CORPORATE-6524528