Applications are invited for the role of Technical Project Manager within the Unified Communications Department. We are looking for a Project Manager with technical confidence to work across a wide range of projects. The ideal candidate will welcome working in new areas, adapting, and learning as they go.

Working across a wide range of systems and user groups, they should be able to communicate with vendors, users and project stakeholders adapting for the communication style as the individual needs.

This more hands-on than a typical project management role, it will be actively involved in the architecture, configuration, and development of systems. This will require you to have expertise and experience in these areas.

Main duties of the job

We are looking for someone that can manage the project lifecycle, from initiation, including pre-project activities such as requirements gathering and process analysis, through to delivery then closure and initiate extra activities wherever gaps in the project/programme are identified.

This role also will require the successful candidate to develop and configure business systems in line with functional and informational requirements and user satisfaction.

Unified Communications has a strong culture of learning and improvement. To be successful in this role an open mind to problem solving, collaboration and transparency will be essential.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 18th September 2024.

Interviews are due to be held on 27th September 2024.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Degree or equivalent professional qualification or equivalent relevant experience.
• PRINCE 2 Foundation or equivalent industry standard project methodology qualification.
• Proven track record of professional and personal development.

Desirable

• PRINCE 2 Practitioner equivalent industry standard project methodology qualification.
• ITIL certification.
• Change Management qualification.
• Leadership qualification.
• Infrastructure architecture qualification.
• Development qualification.
• Microsoft server administration certification.

Experience

Essential

• Experience of working within technical project teams in a voice, contact centre, or IT environment.
• Effectively working across organisational and operational boundaries.
• Significant experience of project planning, monitoring and implementation.
• Experience of capturing stakeholder needs, assessing, defining and justifying those needs to arrive at an agreed schedule of requirements using appropriate communication and engagement channels.
• Experience of identifying and monitoring risks and issues, planning how to mitigate / respond to those risks and issues and implementing the responses.
• Experience of clearly defining roles, responsibilities and accountabilities and establishing controls and approval routes appropriate to each stage of the project to monitor project progress and compliance, including project reviews.
• Experience of identifying, quantifying, mapping and tracking project benefits to justify investment in the project, and to provide assurance that the benefits identified can be realised.
• Excellent written and verbal skills.
• Excellent presentation skills.
• Change management experience.
• Budget management/Financial management.
• Hands on technical IT experience whether that be in a development, support or implementation role.

Desirable

• Experience of CAFM solutions.
• Business requirements analysis.
• SharePoint folder and view configuration and administration.
• Business process review and modification.
• SQL Server database management experience.
• Experience of configuring, supporting, securing and managing Microsoft based systems.
• Experience in an IT support role.
• Experience in a software development role.
• Digital transformation and automation of manual and sometimes legacy paper based processes.
• System migration from on premise to cloud environment.

Knowledge

Essential

• A technical knowledge of business system server environments.
• A knowledge of underlying infrastructures (Networking, Windows Server, Virtual Servers) and its impact on business system performance and availability.
• SharePoint environment and data management knowledge.
• Change management processes and their importance for maintaining environment integrity.

Desirable

• Knowledge of Estates and Facilities requirements in a Hospital environment.
• Knowledge of one or more programming languages.
• Knowledge of various virtualisation technologies and networking environments.
• Knowledge of access and audit control systems.
• CCTV knowledge.
• Radio system knowledge.
• Car parking system knowledge.

Skills

Essential

• Proactive with drive and enthusiasm.
• Able to work under own initiative.
• Able to work as part of a team and share knowledge.
• Discretion and integrity.
• Good customer and interpersonal skills.
• Self-motivated and able to motivate others.
• Well organised with excellent documentation skills along with presentation skills.
• Excellent written and verbal skills.
• Able to influence others.
• Inner composure, able to recover quickly from setbacks and learn from them.
• Demonstrate ownership of issues and proactively see them through to completion without prompting.
• The ability to work on parallel tasks to a high standard and to time constraints.
• Ability to plan, prioritise, manage workloads, set appropriate goals, be visible, and make decisions alone if necessary.
• Conflict resolution.

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
• Coach, mentor and develop other colleagues to support succession planning.
• Share knowledge and experience willingly to improve all colleague's knowledge appropriately and promote cross team collaboration.

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ

Any attachments will be accessible after you click to apply.

180-F-245407