Our Trust is currently embarking upon implementation of an Electronic Patient Record (EPR) solution across our two acute hospital sites Bedford Hospital and the Luton and Dunstable Hospital. Its outcomes are already improving patient experience and outcomes, as well as improved ways of working for our clinical staff and their ability to better meet our patients' needs. It is an ambitious programme and we are looking for an equally ambitious Digital Benefits Manager to join us.

Main duties of the job

At the core of this role, the ideal candidate will be required to manage the identification, tracking and reporting of EPR programme benefits. They will also manage the expansion and maturity of our PMO benefits management capabilities across our other three digital programmes focused on digital innovation, digital merge (two sites, single digital solution) and digital infrastructure.

The post holder will work with project managers, project sponsors/stakeholders and the business analysts through the lifecycle of projects and programmes to identify, capture, document and monitor benefits and articulate benefit realisation through the tracking process.

The post-holder will need to demonstrate strong interpersonal skills, an enquiring approach, the ability to work autonomously and a passion for improving clinical services.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A& E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

Our Values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

Job description

Job responsibilities

Understanding the Trust and Digitals organisational goals. Getting up to speed by understanding the organisation's overall goals and objectives. Identifying the key priorities and strategic initiatives that align with these goals to ensure alignment benefits management with the Trusts strategic direction.

Building awareness and buy-in. Educating stakeholders, including senior management, project teams, and relevant staff, about the concept and importance of benefits management. Highlighting how it can improve project success and contribute to the organisation's success. Including developing and maintaining effective networks and relationships with internal and external contacts and stakeholders.

Developing the benefits management framework. Creating a benefits management framework tailored to the organisation's needs and projects. The framework should outline the processes, roles, responsibilities, and tools for identifying, planning, tracking, and evaluating benefits. Includes considering how best practice from national guidance and blueprinting might be implemented across our programmes, and presenting findings to the relevant Digital portfolio and programme boards to support informed decision-making.

Identification and prioritisation of benefits. Working with project teams and stakeholders to identify and prioritise the benefits associated with each project or initiative. Clearly defining what success looks like for each benefit and linking them to our strategic goals. Including:

Developing a high-level plan for the realisation of quality and financial benefits which supports the Trusts strategic objectives.

Leading and contributing to the identification and validation of benefits for the digital portfolio.

Identification of benefits related risks and take appropriate steps to help benefit owners to appropriately control and mitigate those risks.

Alignment with portfolio project lifecycle. Integrating benefits management activities into the digital portfolio project lifecycle, ensuring that benefits are considered throughout the project, from planning to delivery and beyond. Including proactively monitoring delivery of/planning for delivery of benefits during all project phases.

Establishment of metrics and measures. Defining clear and measurable metrics for each benefit to track progress and success. These metrics will be realistic, achievable, and relevant to each programmes objectives.

Development of benefits realisation plans. Creating specific plans for realising each benefit, outlining the necessary actions, resources, and timelines to achieve them. Including:

Holding overall accountability for monitoring the scope and progress of the benefits against the benefits realisation plan reporting progress and expectations to the programme board.

Initiating, arranging, chairing or participating in meetings between digital portfolio colleagues and suppliers to discuss and resolve areas of benefits concern.

Tracking and recording the achievement of benefits with programme and project managers across the digital portfolio.

Using relevant knowledge and experience to guide benefits planning and realisation.

Supporting business analysts as they review and design As-Is and To-Be states, to aide development of benefits realisation plans.

Monitoring and reporting. Setting up a system for monitoring and reporting on benefits realisation regularly in according with Trust and NHS England requirements, allowing assessment of progress, identification of issues, and making timely adjustments as necessary. Including:

Advising and provide recommendations to programme and project boards on benefits and their realisation.

Leading on reporting benefits to external partners and governing bodies.

Regularly undertaking surveys, audits and research to support the monitoring and implementation of benefits and corresponding realisation plans.

Person Specification

Qualifications

Essential

• Undergraduate degree in business management or equivalent.

Desirable

• Postgraduate degree - business management or equivalent.
• APMG International Managing Benefits certified.
• PRINCE2 Practitioner.
• MSP Foundation.
• ITIL Foundation.

Experience

Essential

• Developing and implementing benefits management strategy and frameworks.
• Integrating benefits management activities into the project lifecycle, such that benefits have been considered throughout the project, from planning to delivery and beyond.
• Defining clear and measurable metrics for benefits to track progress and success that have been realistic, achievable, and relevant to the organisation's objectives.
• Creating specific plans for realising benefits, which outline the necessary actions, resources, and timelines to achieve them.
• Setting up systems for monitoring and reporting on benefits realisation regularly that allows organisations to assess progress, identify issues, and make timely adjustments.
• Providing training and support to stakeholders on benefits management processes and tools, where everyone involved understands their roles and responsibilities.

Desirable

• Benefits management experience applied to healthcare (acute) and/or digital environments.
• Digital transformation project or programme management.
• PMO management or analyst experience.

Knowledge

Essential

• Understanding how key priorities and strategic initiatives that align with an organisation's overall goals and objectives, align benefits management with an organisation's broader vision.
• Able to create benefits management frameworks for portfolios, that includes outline processes, roles, responsibilities and tools for identifying, planning, tracking, and evaluating benefits.
• Able to influence and educate Trust stakeholders about the concepts and importance of benefits management.

Desirable

• Digital department functions and/or capabilities in acute healthcare.
• InPhase risk and incident management system.

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Beford Borough Hall

Borough Hall, Cauldwell Street,

Bedford

MK42 9AP

Any attachments will be accessible after you click to apply.

418-COR3885-PN-A