We are recruiting a Service Manager for the Integrated Sexual Health Service in North Central London and the HIV services, delivered from the Mortimer Market Centre. The post holder will have managerial responsibility for the planning and operational delivery of sexual health and HIV services. Together with the other Service Mangers in the North Central London area, and the senior leadership team, they will ensure that services are effective and meet quality, financial and commissioning standards and targets and meet the needs of patients.

Main duties of the job

The post holder has managerial responsibility for the effective operational running of the service and to ensure there is robust financial management in line with Service, Divisional and Trust targets.

The post holder will work with the Deputy Service Director to ensure that the strategic direction is effectively implemented at an operational level.

The post holder is a member of the senior leadership team and has a responsibility to participate in the management of the service and provide sound advice and guidance to the leadership team.

About us

CNWL provides Sexual Health and HIV Services across North Central London and in Surrey. As well as clinic based services, the service also delivers community health promotion outreach, a dedicated young people's service and Learning Disabilities services.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Job description

Job responsibilities

Ensure effective performance management and leadership of the workforce.

Deliver effective leadership and direction to Team Managers.

Ensure services are cost effective and delivered within budget.

Lead change management in the implementation of service development strategies.

Create a culture in which innovative ideas and strategies can flourish and provide vision and inspiration to enable staff to deliver care

more effectively.

Deliver robust financial management in line with targets, including the Cost Improvement Programme (CIP).

Ensure services meet care quality and performance management standards.

Represent the service at external meetings.

Person Specification

Equcation and Qualifications

Essential

• Master's Degree level or equivalent in area of health or management
• Recognised senior management training in leadership, policy or strategy
• Evidence of on-going personal and professional development

Desirable

• A relevant professional qualification
• Registered Nurse / Registered Mental Health Nurse (NMC)

Skills, Knowledge, Abilities

Essential

• Specialist Knowledge: Robust and detailed knowledge of Sexual Health and contraceptive service good practice that can be translated in service delivery that reduces sexual health inequality
• Analytical rigour: encourages rigour and provides critical challenge in determining outcomes Presents data and conclusions in a logical and defensible way undertakes robust risk and impact management seeks others' views to test own thinking
• Decision making: Sensitive to complex political and organisational issues weighs up available information and applies sound and timely judgement considers consequences, impacts and implications decisive in times of change, challenge and ambiguity
• Communication: builds rapport through consistent, confident and open communication style routinely checks for understanding to test receipt of messages energises, convinces and persuades encourages honesty of message
• Relationships: awareness of, and works collaboratively with key decision makers in area of operation promotes partnership and collaborative working within teams demonstrates the ability to seek out and harness the views and contributions of others
• Drive for results: Champions measurable achievement of outcomes makes best use of diverse talent, capabilities and technologies to achieve optimum results recognises and recovers under delivery negotiates the prioritisation of work targets and resources
• Business thinking: Understands external context at national and local level translates context and purpose to enable teams to see their contribution encourages teams to consider innovative approaches and review applicability to working environment

Previous experience

Essential

• Substantial NHS experience in Sexual Health or HIV Services or an equivalent service, with operational experience (including budgetary/financial) at a middle management level.
• Proven experience of managing a multi-disciplinary team which include administrators and clinicians
• Experience of working on public health initiatives which operate on a population health scale with vulnerable and marginalised groups
• Experience of organising and chairing of small and large steering groups
• Experience of policy development and strategic planning and clinical governance development resulting in change management projects/programmes
• Experience of successful interagency partnership working
• Ability to negotiate complex contracts with the approval of the Senior Manager
• Experience of working within statutory and other regulatory frameworks within which health and social care services operate and translating these at an operational level
• Experience of developing programmes designed to improve user and carer involvement to increase access and reduce health inequality
• Experience of managing a diverse workforce and evidence of action to reduce inequality in the workforce
• Excellent presentation skills

Desirable

• Experience developing information and quality systems
• Business Management

Personal Characteristics

Essential

• Self-awareness: knows own strengths and weaknesses and empowers others to ensure goals are achieved adopts a 'can do' approach
• Self-management: demonstrates resilience recognises the anxieties of others and helps them to manage appropriately absorbs criticism constructively recognises and delivers to the 'greater good'
• Personal integrity: has a strong commitment to openness, honesty, inclusiveness and high standards

Employer details

Employer name

Central and North West London NHS Foundation Trust

Address

Mortimer Market Centre

Capper Street

London

WC1E 6JB

Any attachments will be accessible after you click to apply.

333-D-SH-0381