An exciting opportunity has arisen to join Evelina London Children's Hospital as Assistant General Manager for Evelina London Outpatients, Networks, and Therapies.

This role is an exciting chance to work closely with the Service Managers and Directorate Management Teams to support services in the delivery of their Business Plans relating to outpatient appointments and network clinics. Both of which are key aspects to the development of Evelina London Children's Hospital and the care provided to patients throughout South East England.

Main duties of the job

The post demands a proactive and creative approach in order to support the services across Evelina London and ensure the smooth running of both outpatients and associated network clinics in a demanding and rewarding atmosphere.

The successful candidate will be adaptable, have excellent organisational and prioritisation skills, have excellent communication skills, good attention to detail, and problem-solving abilities.

The post holder will oversee the work of the outpatient, therapies and network A& C team and will also work closely with the clinical leads and teams.

The post holder must be IT literate and have the ability to navigate trust IT systems as well as monitor the utilisation of outpatient clinics for some services.

About us

Guy's and St Thomas' NHS Foundation Trust comprises five of the UK's best known hospitals - Guy's, St Thomas', Evelina London Children's Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK's busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and - as part of King's Health Partners - we are one of England's eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research's biomedical research centres, established with King's College London in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

Job description

Job responsibilities

Outpatients

The Assistant General Manager will have oversight for the day-to-day management of all operational issues across Evelina London Childrens Hospital Outpatient Department, lead on a programme of improvements across the service and work with services to manage and develop their network portfolios (a key strategy at the Evelina London). The post holder will have to ensure the effective provision of outpatients in accordance with agreed objectives, targets, quality standards, controls and resource constraints.

Therapies

The Assistant General Manager will be responsible for the delivery of a range of AHP (allied health professional) and Psychology services. This will involve delivering against targets in a range of service areas.

The postholder will be responsible for the below service areas within Evelina London:

• Speech and Language Therapy
• Occupational Therapy
• Dietetics
• Physiotherapy
• Psychology

Person Specification

Education and Qualifications

Essential

• Educated to masters level or equivalent knowledge, skills and experience
• Evidence of continuing education and development

Desirable

• Lean methodology belt qualification

Experience and Knowledge

Essential

• Demonstrable operational management experience in the health service, with at least significant experience managing large groups of staff
• Working across and leading Trust wide projects

Desirable

• Evidence of using lean methodology to support service improvements

Skills and Abilities

Essential

• Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
• Ability to analyse complex problems and to develop practical and workable solutions to address them
• Demonstrates achievements in managing change

Personal Qualities

Essential

• Demonstrable a high level of inter-personal and communications skills, with a track record in writing complex business cases and policies
• High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
• A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

St Thomas' Hospital

London

SE1 7EH

Any attachments will be accessible after you click to apply.

196-COF10384-S