Are you a dynamic and innovative manager looking to build on you existing senior operational experience? If so, we may have the opportunities you are looking for.

It is an exciting time to join Division A. You will join us an Associate Operations Manager, managing and leading complex services in Digestive Diseases with the support of our Operations Manager. You will work alongside clinicians and senior nurses in leading and developing our services. Developing and retaining our staff is really important to us in Division A. This role will be key to developing successful candidates in to future Operational Managers.

Main duties of the job

The key focus of this post will be to deputise over the whole directorate working with the autonomy and authority to act on behalf of the Ops Manager. Such duties would include restructuring of teams and changes to service or pathway delivery. Deputise for senior leaders within the Division in both planned and unplanned scenarios

You will manage the service areas they are responsible for, ensuring the delivery of key targets within the budgeted resources available. You will contribute to strategic and annual business planning for the directorate, including the engagement of senior medical and other staff, as required. You will also lead the planning, development and implementation of service improvement, capital and other projects for the directorate for both internally and across the region where appropriate.

You will lead clinical governance processes within their directorate and assist in the management of risk.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on the 22nd September 2024.

Interviews are due to be held on the 4th October 2024.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Educated to First Degree Level or equivalent.
• Educated to masters level or equivalent level of experience of working at a senior level in specialist areas.
• Evidence of CPD.
• Completion of or willingness to work towards CUH Improvement Coach status.

Desirable

• Postgraduate Management qualification.
• Project Management or Improvement and Transformation Qualification (Prince II, Six Sigma or Lean).

Experience

Essential

• Proven experience in senior operational management within a clinical area covering multiple specialities and pathways. Knowledge of inpatient, outpatient and diagnostic requirements of pathways.
• Experience in the management of a large diagnostic PTL.
• Proven experience in improvement and service transformation.
• Experience in the development and use of a range of IT systems.
• Proven experience of managing a team including oAppraisal skills oRecruitment and selection skills oDisciplinary and capability procedures oExperience in workforce planning to ensure service continuity.
• Evidence of continuing professional development.
• Experience in finance, policy and service development changes.
• Substantial proven experience of budget management on a large scale (including activity planning).
• Proven experience of establishing and leading on national strategic work in relation to policy development, operations and systems.
• Experience in delivering complex healthcare-related improvement projects and programmes and working alongside senior clinical and operational professionals.

Desirable

• Experience of managing endoscopy.
• Experience of managing a screening programme.

Knowledge

Essential

• Extensive knowledge of Operational strategy and policy within the Trust, region and NHS. Including an understanding of tertiary treatment pathways, and the commissioning of new pathways and services.
• Knowledge of audit and governance frameworks.
• Knowledge and understanding of best practice risk management processes.
• Must have an comprehensive understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
• Comprehensive understanding of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations.
• Extensive knowledge of business and activity planning processes.
• Extensive knowledge of risk management processes.
• Knowledge of IT/technology used in a clinical environment.
• Overview knowledge and understanding of the NHS, including funding and organisational realities.
• Knowledge of health research methods and thinking.

Desirable

• Knowledge of research and development.

Skills

Essential

• Proven leadership skills at a senior management level.
• Excellent and effective verbal and written communication at a senior level.
• Proven written skills including business cases and Divisional Board Reports.
• Proven ability to work in an organised manner and to high standards.
• Proven project management skills.
• Excellent presentation skills for conveying complex concepts to a range of audiences.
• Excellent attention to detail and the ability to meet multiple and competing deadlines.
• Problem solving/trouble shooting skills.
• Excellent skills in the use of Microsoft office applications (including Excel, Word and PowerPoint) and databases.
• Highly developed communication and negotiation skills for delivering key and contentious messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.
• Ability to use informed persuasion to influence others.
• Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to or service delivery.
• Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution.
• Evidence of planning and delivering programmes and projects and services, on time.
• Financial and staff management.
• oAbility to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales.
• oAbility to deputise for senior leaders within the Division in both planned and unplanned scenarios.
• oAbility to consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and to take actions which support and promote this agenda.
• oAbility to build trusted stakeholder relationships and wide support networks in a political context.
• oAbility to lead people with vision and integrity, demonstrating the courage to do the right thing.
• Ability to motivate high performing teams, mobilising individuals and team goals.

Additional Requirements

Essential

• Prepared to be flexible in relation to working hours.
• Team working skills.
• Self-motivated.
• Ability to move between details and the bigger picture.
• Demonstrates honesty and integrity and promotes organisational values.
• Embrace change, viewing it as an opportunity to learn and develop.
• Operate with a high degree of autonomy, able to exercise judgement and challenge both externally and internally to drive services forward and achieve its agreed outcomes, with minimal steer and input from senior staff.
• Be analytical and objective, ensuring that decisions are evidence-based, and aligned to the key principles of the transformation process.
• Always have the best interest of patients and staff at the centre of any plans.

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division A

Hills Road

Cambridge

CB2 0QQ

Any attachments will be accessible after you click to apply.

180-A-245404