PMO Project Development Manager

Division: Corporate

Care Group: Transformation and Delivery

Band: 7

Salary: �46,148 - �52,809 per annum

Interview Date: 8th October 2024

We are recruiting for a PMO Project Development Managerwho shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

This role is instrumental to the successful delivery of our Efficiencies Programme, as well as our corporate projects Trust-wide. The Project Development Manager will support the Head of PMO who is responsible for ensuring the delivery of high quality information, supports prioritisation of project deliverables, progress of the deliverables and highlighting the risks and benefits associated with all projects in their remit.

The PMO Project Delivery Manager is integral to the delivery of both our efficiencies programme, and our Patient First corporate projects and programmes as agreed by our executive team. The PMO is responsible for monitoring, reporting and driving progress of these schemes across the Trust, ensuring appropriate governance, oversight and assurance up to Board level.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time ?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Job description

Job responsibilities

The PMO a key enabling service to the Trust and is vital in the delivery of both the Efficiencies Programme and the Patient First Improvement Programme at Medway NHS Foundation Trust (MFT).

The PMO Project Development Manager post sits within this newly reformed team and is one of five project manager roles within the team.

The PMO Project Delivery Manager is integral to the delivery of both our efficiencies programme, and our Patient First corporate projects and programmes as agreed by our executive team.

The PMO is responsible for monitoring, reporting and driving progress of these schemes across the Trust, ensuring appropriate governance, oversight and assurance up to Board level.

The Transformation Team are responsible for continuous improvement training, coaching and embedding the Patient First methodology and ethos across the site.

Medway NHS Foundation Trust (MFT) is in its second year of embedding the Patient First Improvement Programme as a singular approach to continual improvement across the Trust, and are focussing on ensuring our financial sustainability is fully embedded within this ethos.

The role involves working closely with colleagues in varying roles and seniority across the Trust, including clinicians and Executive Directors. The post holder will be a specialist in both continuous improvement and project and programme management, and be comfortable with delivering challenging data and information to senior members of staff.

Key Responsibilities:

This role is instrumental to the successful delivery of our Efficiencies Programme, as well as our corporate projects Trust-wide. The Project Development Manager will support the Head of PMO who is responsible for ensuring the delivery of high quality information, supports prioritisation of project deliverables, progress of the deliverables and highlighting the risks and benefits associated with all projects in their remit. Their key responsibilies include (but are not limited to):

Communications and Relationships Skills

Engaging with a wide range of stakeholders, including external to ensure alignment across the local health and care system

Have experience in delivering performance news to stakeholders on a frequent basis

Provide and receive highly complex and sometimes contentious information to a wide range of audiences (including Executive leaders) on a frequent basis, ensuring you are able to overcome barriers to understanding. This will include project reports, communications, business cases, bids for funding and explanations of technical and complex issues. Make recommendations and present findings at all levels throughout the Trust including to senior clinical and management audiences.

Support the stakeholder management for all workstreams within the individuals portfolio.

Manage, motivate, persuade and influence multiple stakeholders and partners to ensure a shared purpose and those responsibilities are clear, agreed and followed up in a timely manner

Ensure the inclusion of change management and stakeholder management methods, techniques and principles in the implementation approach to manage change at all levels.

Advocate the development of an improvement culture and a focus on financial sustainability across the organisation

Transfer improvement skills via other forms of development such as mentoring, peer coaching and team development sessions. This will involve coaching through huddles/ boards and through A3s.

Knowledge, Training and Experience

Degree level education or equivalent in a relevant subject or demonstrable relevant experience

Be an experienced project manager as well as have experience in continuous improvement

Experience in financial controls

Analytical and Judgemental Skills

Use problem-solving skills to find and understand root causes of problems and identify opportunities for improvement.

To understand and track complex interdependencies between different initiatives and different parts of the organisation or sector that may impact the Efficiencies programme, and make judgments and recommendations based on this information

Track and evaluate changes, measuring impact and progress against agreed and robust improvement metrics.

Collect, analyse, synthesise and report on complex data and to use this to inform the identification, prioritisation and delivery of efficiencies and improvement initiatives.

Advocate for and ensure the inclusion of data analysis expertise to support expert advice on the use of data to drive data-led prioritisation and improvement in the organisation.

Provide progress reports against planned delivery, performance metrics and agreed milestones

Planning and Organisational skills

Suppor with the development of improvement stories to share internally and externally to demonstrate value and impact

Ensuring processes and systems are in place to enable effective planning and scheduling

Managing project controls and reporting progress to programme managers and head of service

Design, facilitate and lead substantial workshops, stakeholder events and project meetings with a wide range of stakeholders. This may include rapid improvement and efficiencies planning events with very senior stakeholders.

Apply an efficiencies lens to the development and identification of efficiencies, lean methodology, Getting Right First Time (GIRFT) benchmarking and in so doing identify and eliminate waste in a multi-faceted and complex system. This must ensure the postholder takes in to account risk and quality impact of all initiatives.

Benchmark services using tools like Model Hospital and GIRFT to enhance our efficiencies programme and identify areas of opportunity.

Support with formulation of long term Efficiencies plans to enable the Trust to meet a break even target and reduce our overspend, embedding financial stability in the Trust

Maintain strong governance, processes and standardised documentation for all projects and programmes within their remit

Physical Skills and Effort

This role is a desk based role, and the holder will need to have standard keyboard skills

There will be meetings across the site, which may require walking from one end of the site to the other

Driver meetings, breakthrough objective huddles and other huddles take place standing up in front of a physical white board, therefore standing for a period of time will be required on a frequent basis

Responsibility for Patient Care

This role will impact our patients experience and care at the Trust, by focussing on implementing change and reducing waste whilst capturing financial savings. The post holder must be able to support colleagues and service leads to ensure that our Patient First ethos is embedded.

Ensure the completion of Quality and Equality Impact Assessments for all change projects to ensure no detrimental impact to our patients or staff

Responsibility for Policy/Service Development

Responsible for delivering Efficiencies that will develop services across the Trust

Responsible for policies and standard operating procedures relating to the efficiencies programme and corporate projects, and ensuring compliance and alignment to Trust strategies

Responsibility for Financial and Physical Resources

Responsible for the budget for the PMO arm of the Transformation Team, including the procurement or maintenance of physical assets and supplies

Responsibility for Human Resources

Leadership of the PMO team, working closely with the Head of Transformation to ensure alignment across the wider team

Coach and support junior colleagues within the Transformation Team to build and embed capability and capacity

Have experience in the development of internal and external colleagues

Align and mobilise the network of resources to support the wider transformation agenda at MFT

Build capability in our workforce through the design and delivery of development programmes, training and coaching regarding efficiencies

Provide line management to PMO team group including analysts, project managers and support officers

Promote equality in care and practice by recognising, respecting and meeting the needs and choices of individuals.

Provide visible and effective leadership, creating a climate where individuals and teams understand their roles and responsibilities and people are empowered to be effective in their role.

Responsibility for Information Resources

Responsible for Efficiencies documentation, and their accessibility to all members across the Trust

Responsibility for Research and Development

Ensures audits are carried out within own team to enable delivery and learn from previous projects/programmes

Initiate research to inform improvement activity

Freedom to Act

Deputise for the Head of PMO as appropriate

Support the leadership of the Trust PMO on a daily basis in order to monitor, drive and challenge the delivery of the Trusts Efficiencies Programme

Interpret policies and apply judgment to apply in to practice with own team

Meet predefined objectives through autonomous working and the demonstration of a leadership style that is consistent with the Trust values

Mental and Emotional Effort (including working conditions)

Frequently focus on complex information and data for prolonged periods of time requiring high levels of concentration

Resilience to deal with occasional/frequent indirect exposure to emotional circumstances

Some exposure to unpleasant working conditions in extreme weather (e.g. heatwave)

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent level qualification or experience
• Project Management Qualification e.g. MSP, Prince 2 (advanced) or equivalent experience
• Evidence of continuing professional development
• Leadership, negotiation and counselling skills

Knowledge

Essential

• Understanding of continuous improvement methodology, project management and financial controls
• Understanding of economic, financial and organisational complexities of the NHS and local healthcare environment
• Understanding of the dynamics of the health care environment and local health care systems
• Knowledge of health intelligence and data sources
• Knowledge and understanding of governance and risk management systems and processes

Experience

Essential

• Experience in project management (preferably within an acu
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