Looking to join healthcare, or keen to take your career in a new direction?

We are looking to appoint a Human Factors Lead to an exciting role within the Trust.

You will assist healthcare professionals across the Trust to deliver safer care through an understanding of teamwork, tasks, equipment, workspace, culture and organisation, and the application of that knowledge in clinical and non-clinical settings.

The position will be based within the central patient safety team, and will proactively participate in the design of the Trust human factors education strategy and contribute to its delivery.

You will contribute toward the implementation and development of the patient safety incident response framework, and play a key role in ensuring that patient safety strategies, systems, and processes of the Trust are designed and managed to take account of human behaviour and performance.

The role will have the opportunity to contribute to the patient safety improvements across the Trust and the delivery of the quality strategy by supporting clinical staff in learning and implementing change by developing human factors knowledge and skills for all staff.

Main duties of the job

This role is based in the corporate Patient Safety team. You will:

• Provide expert advise to the Trust and healthcare partners on ergonomics and human factors related to patient safety.
• Contribute to the patient safety and incident management process in accordance with our Trust Patient Safety Incident Response Framework policy and plan.
• Assist healthcare professionals across the Trust to deliver safer care through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and abilities, and the application of that knowledge in clinical and non-clinical settings.
• Play a key role in ensuring that patient safety strategies, systems, and processes of the Trust are designed and managed to take account of human behaviour and performance.
• Support awareness building, capability and effective use of ergonomics and human factors to improve patient safety across the Trust.
• Proactively participate in the design of the Trust human factors education strategy and contribute to its delivery.
• Proactively contribute to the patient safety improvements across the Trust and the delivery of the quality strategy by supporting clinical staff in learning and implementing change by developing human factors knowledge and skills for all staff

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 26th September 2024.

Interviews are due to be held on 24th October 2024.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Educated to degree level.
• Undergraduate or postgraduate level qualification on Human factors
• Registered member of Chartered Institute of Ergonomics and Human Factors (CIEHF) and working towards chartership.
• Evidence of continuous professional development.

Desirable

• Masters is healthcare or patient safety science subject.
• Quality improvement training.

Experience

Essential

• Experience of working in a healthcare or an equitable high risk industry.
• A demonstrable track record of applying human factors knowledge and skills to improve outcomes in an organisational setting.
• Experience of contributing to investigating safety incidents within a large complex organisation either healthcare or an equitable high risk industry.
• Experience of measuring and contributing strategies to improve team and organisational safety culture, building high reliability teams.
• Experience of supporting teams to develop their non-technical skills.
• Experience of teaching, including simulation.
• Has applied human factors and quality improvement methods to process re-design.

Desirable

• Experience of quality improvement programmes in healthcare.

Knowledge

Essential

• Working knowledge of Microsoft Office including Word, excel, Teams and ability to format and present documents in professional and consistent manner.
• Able to work independently as well as collaboratively within clinical areas, specialties, divisions and corporately across the Trust.
• Ability to be proactive, innovative and generate new ideas to help develop their role.
• Experience of engaging all stakeholders, including patients, families and staff involved in incidents, to produce quality, thorough investigations that lead to quality improvements within agreed deadlines.
• Ability to collect, compile, organise, interpret, and present complex data.
• Understanding of the NHS Patient Safety Strategy.
• Budgetary management and business planning.
• Understanding of key line management policies and procedures.

Skills

Essential

• High level of emotional resilience in relation to subject matter.
• Ability to constructively challenge and question clinical practice of all members of the multi-disciplinary team.
• Excellent written and verbal communication skills and ability to communicate effectively with a wide range of stakeholders, both internally and external to the Trust.
• Ability to produce and deliver teaching sessions.
• Ability to be flexible, responsive, motivated, and supportive.
• Demonstrate significant skills in empathy and compassionate leadership.
• Ability to work under pressure and to meet deadlines whilst maintain a high quality of work.
• Excellent communication skills.
• Ability to innovate and have a positive approach to managing problems/issues.
• Ability to develop liaisons with other practice areas/academic institutions.

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ

Any attachments will be accessible after you click to apply.

180-F-245053-RE