University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed job description for the role.

Main duties of the job

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.Please see below for detailed job description of the role.

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.

Do you have a passion for delivering quality service to patients and supporting world-class clinical care? If so, we have the perfect role for you.

The Trust outpatient department at University Hospital Southampton NHS Foundation Trust (UHS) is offering a new and exciting role to shape the future of outpatients at UHS. We are looking for highly motivated, compassionate, and inclusive individuals to join our emerging central service, leading on implementing new efficient processes and digital technology in a fast-paced environment, focusing on providing a quality service through a patient-first approach.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Specific to this role is the suitability for agile working which is a mixture of on-site and remote working. In addition, we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service . UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Specific to this role is the suitability for agile working which is a mixture of on-site and remote working. In addition, we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service.

Job description

Job responsibilities

Working closely with clinical, operational, and administrative teams, you will be empowered to modernise and streamline outpatient processes and structures aligned with strategic goals to create a standardised outpatient service model, and enhance patient experience. You will play a key role in making long-term improvements to the way outpatient services are delivered, ensuring they are aligned with the hospitals wider objectives and future needs. You will have the freedom to use creative and out-of-the-box thinking to deliver the best outpatient service for patients.

- Develop business plans to achieve organisational goals, including financial planning, marketing strategies, and operational efficiency improvements.- Lead teams, managing staff, and overseeing day-to-day operations. This includes hiring, training, and evaluating employees, as well as fostering a positive work environment.- Lead the development and implementation of outpatient operational change management plans across the Trust, in partnership with the outpatient administration centre (OAC) and care groups, and in line with national recommendations and guidance.- Lead a number of projects and initiatives across Trust outpatients.- Act as a liaison between different departments, management, and stakeholders. Ensuring clear and effective communication throughout the organisation.

Person Specification

Trust Values

Essential

• Patients First
• Always Improving
• Working Together

Skills and competencies

Essential

• Communication
• Report writing
• Budget management
• Leadership
• Networking skills
• People management
• Organisational skills

Qualifications, knowledge and experience

Essential

• Master's or equivalent experience
• Qualifications in Project/Programme Management
• Experience of Administration/Operations or Programme Management which involved managing multiple projects
• Experience of financial management and reporting
• Experience of leading and influencing a team to adopt consistent processes, and procedures
• Experience of producing high quality reports
• Experience of using data to influence processes and practices
• Team management experience
• Effective communication with a range of different stakeholders
• Leadership and influencing skills that align to UHS values
• Ability to role model collaborative working
• Experience of conducting formal grievance, performance, and disciplinary procedures

Desirable

• Experience of working in NHS
• Knowledge of service Improvement methodologies/techniques

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Rd,

Southampton

SO16 6YD

Any attachments will be accessible after you click to apply.

188-THQ2090924