This is an exciting opportunity to work in an innovative trauma-informed team, who are committed to promoting a culture of co-production with the people using the service and proactively addressing the experiences of marginalised groups. The Inclusion and Involvement service (I& I) was co-developed in partnership with service users and Probation Service London (PSL) in line with desistance principles.

The OPD Pathway programme provides services to men and women with complex psychological difficulties and serious offending histories, and to the multi-agency professionals working with them (NHS, Probation Service London and HM Prison Service).

The Inclusion and Involvement team (I& I) focus on two overlapping areas. The first is meeting the social inclusion needs of people returning to the community from custody, using a relational and psychologically informed approach to help people find community, purpose and belonging. The service hold community hub spaces in Euston and London Bridge, with a range of activities

The second area I& I focus on is service user involvement. This is the commitment to practice in a way that keeps service user voices and experience central to decisions and practice in how the service operates. This can include anything from informal suggestions, to volunteering, to adhoc contributions that receive reimbursement, to substantive paid roles. We are committed to promoting a culture that embeds service users into the fabric of how the service runs.

Main duties of the job

To support and direct the development of lived experience practitioner work and peer support work. To support and encourage partnership working with ELFT staff and ELFT Peer Support Workers. To deliver a training programme for Peer Support Workers. To work towards the development of Peer Support Work as a profession. To work with service users, carers and staff to ensure a high quality, consistent service is offered to all To participate in the Trust Quality Improvement Programme as a leader of QI initiatives and a participant. To undertake some face-to-face peer support work with service users as a senior practitioner in the field, carrying a reduced caseload. To offer training to frontline staff in best practices. To challenge poor practices and offer viable innovative alternatives. To promote membership opportunities to service users and carers, and support their involvement in membership activity. To speak truth to power and reality to the visionary.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

There are two full time positions available for this post. One will be responsible for the coordination of lived experience practitioners in the four Integrated Community Pathway Services (ICPS) across London, and the second will focus on the Womens Pathway, Housing and Accommodation Service and Work Force Development.

Post Holders will work towards the development of the London Community OPD Pathway Lived Experience Practitioner Model. This will involve leading on the training and development of Lived Experience Practitioner and Peer Support Workers on the Pathway, delivered by people with direct lived experience who are trained to work within our organisation. They work alongside professionals to contribute to the development of the service (consultation, training, research, interview panels, project development etc) or in engaging other service users within the pathway. It is vital that the Post Holder has some direct lived experience and also considerable experience of managing lived experience roles. They will work with all stakeholders, including the third sector, to promote improved quality of life for service users through new insights and perspectives. They would promote advocacy and the voice of the service user throughout the service. They project manage a variety of work streams that underpin the Lived Experience model, ensuring that practice in each locality is co-ordinated and supported. The Post Holder will also need to gain the skills required to participate in Quality Improvement [QI] to ensure we provide care of the highest quality. They will be involved in QI as both a leader and participant in QI projects.

KEY RELATIONSHIPS

- Service Users

- Peer Support Workers

- Directorate Management Team

- Head of People Participation

- ELFT staff

- Training and Development Team

- External Peer Support providers

- Commissioners

Voluntary and Third sector organisations

Person Specification

Education/ Qualification/ Training

Essential

• Educated to degree or has gained equivalent level of work experience
• A willingness to undertake further training and/or qualifications.
• Accredited Peer Support Worker Training

Desirable

• Further education/training in the areas of user and/or carer involvement
• Training in management or previous experience of supervising staff

Experience

Essential

• Experience of working as a Peer Support Worker.
• Personal experience of mental health problems or caring for someone with mental health problems.
• The ability to demonstrate sound practical experience and understanding of current issues and challenges.
• Experience of working with health agencies
• Experience of devising and delivering training to adults
• Experience of supervising and guiding the work of others

Desirable

• Previous experience of Quality Improvement
• Experience of partnership working with third sector agencies or organisations.
• Experience of training Lived Experience Practitioners or Peer Supporters
• Experience of working with people with personality difficulties

Knowledge and Skills

Essential

• Ability to travel across London to various localities.
• Ability to provide clear advice, support and guidance to a wide range of people including service users and carers.
• Ability to work with, train, support and coordinate Peer Support Workers
• Excellent verbal and written communication skills.
• Ability to work to tight deadlines, under pressure and to prioritise own work streams.
• Ability to write, adapt and improve training materials for Peer Support Workers
• Commitment to the Trust's Equality and Diversity scheme and core values.
• Good interpersonal skills with the ability to deal with a wide range of people.
• Competent computer sA sound knowledge of good practice in Peer Support Work, and ability to devise training for new recruits. kills.
• Able to devise and undertake audits, surveys, and consultations.
• Able to use Email, Word, Excel, PowerPoint, and Internet resources.

Desirable

• Ability to interpret legislation and national policy guidance for local implementation.

Other

Essential

• A proactive attitude to work.

Desirable

• Willingness to take initiative.

Employer details

Employer name

East London NHS Foundation Trust

Address

LPP Building

7 Holyrood Street

London

SE1 2EL

Any attachments will be accessible after you click to apply.

363-FOR6552416