This post is a key role within the 24/7 Mental Health First Response service and will be the first point of contact for people who may require urgent mental health support.

Mental Health & Wellbeing Practitioners provide effective mental health support to people calling the service who may be experiencing a mental health crisis. This may include triage and risk assessments, and brief psychosocial interventions.

Working via telephone and video calls, Mental Health & Wellbeing Practitioners will provide effective emotional support for people through the use of compassionate conversations and, when appropriate, encourage and guide effective self-management of emotional distress.

Mental Health & Wellbeing Practitioners will be able to recognise when a person requires more support than is possible to be delivered over the phone, such as a crisis mental health assessment or ongoing support and be confident to make the necessary arrangements to facilitate this with an appropriate registrant, clinician, service or organisation.

There is no appointment system, the work is fast paced and varied. No shift will be the same and the ability to think on your feet is important. All triages will be electronically sent through to GP surgeries upon completion.

The senior mental health practitioners are the shift leaders and will offer support, reflection, development and mentoring to practitioners on the shift.

Main duties of the job

The post holder will be responsible for the assessment, triage and onward referral when appropriate, of individuals accessing the Lincolnshire Mental Health 111 urgent access team.

The post holder will provide Triage, assessment information, professional advice, and support to individuals who are experiencing a mental health crisis - it will also provide professional device and support to other agencies and clinical teams and will also support the Here 4 You helpline outside of core hours.The post holder will provider management and clinical supervision to others and will act as shift coordinator.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has arange of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life . Visit beinlincolnshire.comto find out more.

Job description

Job responsibilities

To provide a high standard of clinical care ensuring safe and effective clinical assessment and triage using highly developed clinical reasoning skills and appropriate assessment tools.

To work flexibly across a 7-day-a-week service.

To ensure the clinical practice is of the highest standard of clinical care.

To manage patient contacts and service delivery in accordance with and in order to contribute towards the attainment of Service/Trust productivity requirements.

To ensure up to date risk assessments are in place as appropriate to the telephone contact.

Work with individuals to assess their mental health, recognise mental illness and identify their related needs and circumstances.

To assess carers and familys needs where possible and appropriate

Protect people from abuse, neglect and harm.

To work collaboratively and promote effective working relationships with other clinical teams within LPFT, ensuring effective and appropriate clinical decision-making.

To provide cover for crisis team calls and the co-ordination of response, as and when required.

To maintain accurate and timely clinical records and risk assessments, and to co-ordinate and monitor those of the team.

To provide support to the Here 4 You helpline outside of core working hours

To adhere to N.M.C. or other relevant codes of professional conduct and ethics, plus associated legislation.

To develop clinical practice having due regard to Department of Health and other guidelines.

To demonstrate empowering leadership skills within the Tier 2 Helpline team and seek opportunities in local and national area as to promote and develop the profession.

To participate in Clinical Governance activities, including: induction, supervision, personal development review, health and safety, risk management and audit.

To provide supervision and support to the Single Point of Access team as appropriate.

To undertake specific project work or any other duties as negotiated with the team co-ordinator.

Develop effective and supportive links with other health and social care staff. To create networks that improve the pathway of care for clients accessing the helpline.

Participate in all clinical governance and audit developments including post registration education, training and continuing professional development.

Person Specification

Experience

Essential

• Relevant experience of working with adults with mental health needs. Or clear evidence of substantial experience of working with individuals in crisis and skills that are transferable to both the community/in-patient.
• Experience of working with people with severe and enduring mental illnesses
• Evidence of continuing professional development

Desirable

• Experience working with children/young people

Qualifications

Essential

• Evidence of specialised continued professional training (degree level) in clinical practice
• S/W, O/T, RVN or RNLD or RN: 1st Level Registration (NMC) or degree or equivalent.
• Mentorship training
• Current Registered Professional

Desirable

• ENB998 / FliPS or equivalent
• Management Training

Skills

Essential

• Demonstrate the ability to lead a clinical team.

Special requirements

Essential

• Ability to travel independently throughout the county

Employer details

Employer name

Lincolnshire Partnership NHS Foundation Trust

Address

Remote

Lincoln

LN1 1EJ

Any attachments will be accessible after you click to apply.

274-11112-AI