Project Support Officer
- Employer
- The Christie NHS Foundation Trust
- Location
- Manchester
- Salary
- £29,970 to £36,483 per annum
- Closing date
- 25 Sep 2024
View more
- Profession
- Other Health Profession
- Grade
- Band 5
- Hours
- Full Time
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Greater Manchester Cancer Alliance is looking for an enthusiastic and committed Project Support Officers to work on an exciting agenda.
Greater Manchester Cancer Alliance wants more people than ever to reduce their risk of developing cancer.For those diagnosed,we want to improve survival outcomes and experiencesthrough earlier diagnosis, better treatment and supporting people to live well with and beyond cancer.
Our Alliance brings together clinical and managerial leaders from health and social care organisations across the region, alongside patient representatives and other partners, including VCSFE (voluntary, community, faith and social enterprise) organisations.We also collaborate with the thriving research bodies in Greater Manchester. By bringing together world-class researchers, clinicians and operational delivery, we have a unique opportunity to improve the lives of people affected by cancer.
We are looking to recruit a Project Support Officers to support the Early Diagnosis, Primary Care and Health Inequalities team.
This is an exciting time for applicants with significant experience in a similar administrative or project support officer role to join our team.
The posts are full-time although flexible working will be considered. The contract will be until 31st March 2026. Secondment requests will be considered.
Main duties of the job
The Project Support Officers will provide comprehensive administrative and project support for several projects, which will include accurate record keeping, progress updates, preparing and administrating meetings, communications including updating the website/social media and organising education/engagement events.
You must be proficient with MS Word, Outlook, Power Point and Excel and have excellent multitasking and prioritising skills. In addition, you must have good attention to detail and work with regard to the need for diplomacy and confidentiality.
We are looking for a motivated and passionate individual to join the team at the Greater Manchester Cancer Alliance, hosted by, and based at The Christie NHS Foundation Trust but working on behalf of all Greater Manchester stakeholders in this programme.
It is important that when required, the post holder is able to travel across Greater Manchester.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world chemotherapy on site and through 14 other hospitals highly specialist surgery for complex and rare cancer and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Supporting the team to facilitate and maintain the project meetings in delivering work programmes which support the Greater Manchester Cancer Alliance strategy
Supporting the production of programme documentation, including regular programme update reports for key internal and external stakeholders, summary action logs, minute taking, collating supporting information for reports
Leading discrete pieces of work to support the wider programme, for example, supporting delivery of workforce education, event organization and data collation such as surveys
Maintaining and monitoring key databases linked to the programmes, such as our Alliance-wide log of Equality Impact Assessments and completion of Accessibility training, and escalating as appropriate where risks are identified
Applying project management principles to a number of delegated deliverables to ensure they are delivered on time and within budget
Supporting the development of policies and standard operating procedures across the programmes of work
Supporting the review of work programmes to ensure they are updated with milestones, timeframes and outcomes
Supporting implementation of tests / pilots in accordance with established project plans
Escalating risks as appropriate to the managers in the team
Producing and maintaining documentation which must be precise, accurate and produced in a timely manner and distributed to all relevant parties
Providing feedback to stakeholders, undertaking tasks to resolve issues where appropriate and follows up outstanding issues to ensure speedy resolution
Ensuring standard administrative approaches are maintained
Asking good questions, analysing data, problem solving and developing solutions in partnership with managers and stakeholders
COMMUNICATION AND SUPPORT
Support the team with communications and engagement
Support the team with wider administrative tasks such as organising meetings, dissemination of information, collation of feedback
Support the programme to write reports and papers if required to update the Greater Manchester Cancer Programme Assurance Group and Cancer Board on programme developments and to seek approval for recommended action
Promote collaboration between partner organisations relevant to the our work programmes
Influence and align others towards a common purpose to empower and inspire people to achieve programme success
Identify opportunities for engagement and participation in the work programmes across Greater Manchester
Represent the team at meetings to update on the progress of programmes of work or on its deliverables as appropriate
Establish and develop effective working relationships with all stakeholders
Support the managers to raise the profile of the work programme, using all platforms including social media platforms, for example, alongside the Communications and Engagement team where appropriate
Keep up to date with research and literature from national and international sources relevant to clinical pathways and projects
Review and update the Greater Manchester Cancer Alliance website with relevant documentation and information linked to the programme
LEADERSHIP AND EXPERTISE
Represent Greater Manchester Cancer Alliance in a professional and positive manner
Contribute to the team by developing and sharing knowledge, experience, skills and best practice
Follow prescribed Greater Manchester Cancer Alliance policies and procedures in all relevant aspects of management
Work in partnership with other members of the Greater Manchester Cancer Alliance team to support the overall vision and objectives of PCED and Health Inequalities programme
Keep outcomes that matter to patients at the heart of the project and its objectives
Ensure that projects are delivered within the available resources and agreed timescales, providing regular reports and raising significant problems/issues in a timely manner
Plan effective use of finances to support the projects and budget holder
Exert influence upon key stakeholders to ensure that the teams goals and objectives remain a priority in their own work programmes
SET-UP AND ORGANISATION
Support the administration of the programme board and associated programmes of work
Support the team with the preparation of agendas, papers and minutes for meetings (including board meetings) and relevant task and finish groups, follow up agreed actions with responsible group members, informing the team if there is a lack of progress
Build relationships with the Greater Manchester Cancer Alliance Team and colleagues across the Greater Manchester
Support the team to provide accurate reporting on progress within the programmes of work
Support the team and PPIE manager to facilitate full service user participation in all programmes of work and demonstrate how service user input has been used to benefit the programme and its outcomes.
PLANNING AND REPORTING
Work with the team to plan short and long term deliverables, regularly monitoring and adjusting plans as required
Support the team to determine overall project durations, when activities and events are planned including their dependencies taking into account requirements and availability of resources
Develop and manage work plans with clear objectives and outcomes as identified by the team
Support the team in the reporting of project status metrics to facilitate the identification of project priorities and reporting progress to relevant boards
Assist in the tracking of progress against these outcome measures
Plan key meetings and events in line with the objectives of the team and considering the needs of those attending
Person Specification
Qualifications
Essential
Experience
Essential
Desirable
Skills
Essential
Knowledge
Essential
Desirable
Other
Essential
Values
Essential
Employer details
Employer name
The Christie NHS FT
Address
Early Diagnosis - E00926
Manchester
M20 4BX
Any attachments will be accessible after you click to apply.
413-85732-GMC-MS
Greater Manchester Cancer Alliance wants more people than ever to reduce their risk of developing cancer.For those diagnosed,we want to improve survival outcomes and experiencesthrough earlier diagnosis, better treatment and supporting people to live well with and beyond cancer.
Our Alliance brings together clinical and managerial leaders from health and social care organisations across the region, alongside patient representatives and other partners, including VCSFE (voluntary, community, faith and social enterprise) organisations.We also collaborate with the thriving research bodies in Greater Manchester. By bringing together world-class researchers, clinicians and operational delivery, we have a unique opportunity to improve the lives of people affected by cancer.
We are looking to recruit a Project Support Officers to support the Early Diagnosis, Primary Care and Health Inequalities team.
This is an exciting time for applicants with significant experience in a similar administrative or project support officer role to join our team.
The posts are full-time although flexible working will be considered. The contract will be until 31st March 2026. Secondment requests will be considered.
Main duties of the job
The Project Support Officers will provide comprehensive administrative and project support for several projects, which will include accurate record keeping, progress updates, preparing and administrating meetings, communications including updating the website/social media and organising education/engagement events.
You must be proficient with MS Word, Outlook, Power Point and Excel and have excellent multitasking and prioritising skills. In addition, you must have good attention to detail and work with regard to the need for diplomacy and confidentiality.
We are looking for a motivated and passionate individual to join the team at the Greater Manchester Cancer Alliance, hosted by, and based at The Christie NHS Foundation Trust but working on behalf of all Greater Manchester stakeholders in this programme.
It is important that when required, the post holder is able to travel across Greater Manchester.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world chemotherapy on site and through 14 other hospitals highly specialist surgery for complex and rare cancer and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Supporting the team to facilitate and maintain the project meetings in delivering work programmes which support the Greater Manchester Cancer Alliance strategy
Supporting the production of programme documentation, including regular programme update reports for key internal and external stakeholders, summary action logs, minute taking, collating supporting information for reports
Leading discrete pieces of work to support the wider programme, for example, supporting delivery of workforce education, event organization and data collation such as surveys
Maintaining and monitoring key databases linked to the programmes, such as our Alliance-wide log of Equality Impact Assessments and completion of Accessibility training, and escalating as appropriate where risks are identified
Applying project management principles to a number of delegated deliverables to ensure they are delivered on time and within budget
Supporting the development of policies and standard operating procedures across the programmes of work
Supporting the review of work programmes to ensure they are updated with milestones, timeframes and outcomes
Supporting implementation of tests / pilots in accordance with established project plans
Escalating risks as appropriate to the managers in the team
Producing and maintaining documentation which must be precise, accurate and produced in a timely manner and distributed to all relevant parties
Providing feedback to stakeholders, undertaking tasks to resolve issues where appropriate and follows up outstanding issues to ensure speedy resolution
Ensuring standard administrative approaches are maintained
Asking good questions, analysing data, problem solving and developing solutions in partnership with managers and stakeholders
COMMUNICATION AND SUPPORT
Support the team with communications and engagement
Support the team with wider administrative tasks such as organising meetings, dissemination of information, collation of feedback
Support the programme to write reports and papers if required to update the Greater Manchester Cancer Programme Assurance Group and Cancer Board on programme developments and to seek approval for recommended action
Promote collaboration between partner organisations relevant to the our work programmes
Influence and align others towards a common purpose to empower and inspire people to achieve programme success
Identify opportunities for engagement and participation in the work programmes across Greater Manchester
Represent the team at meetings to update on the progress of programmes of work or on its deliverables as appropriate
Establish and develop effective working relationships with all stakeholders
Support the managers to raise the profile of the work programme, using all platforms including social media platforms, for example, alongside the Communications and Engagement team where appropriate
Keep up to date with research and literature from national and international sources relevant to clinical pathways and projects
Review and update the Greater Manchester Cancer Alliance website with relevant documentation and information linked to the programme
LEADERSHIP AND EXPERTISE
Represent Greater Manchester Cancer Alliance in a professional and positive manner
Contribute to the team by developing and sharing knowledge, experience, skills and best practice
Follow prescribed Greater Manchester Cancer Alliance policies and procedures in all relevant aspects of management
Work in partnership with other members of the Greater Manchester Cancer Alliance team to support the overall vision and objectives of PCED and Health Inequalities programme
Keep outcomes that matter to patients at the heart of the project and its objectives
Ensure that projects are delivered within the available resources and agreed timescales, providing regular reports and raising significant problems/issues in a timely manner
Plan effective use of finances to support the projects and budget holder
Exert influence upon key stakeholders to ensure that the teams goals and objectives remain a priority in their own work programmes
SET-UP AND ORGANISATION
Support the administration of the programme board and associated programmes of work
Support the team with the preparation of agendas, papers and minutes for meetings (including board meetings) and relevant task and finish groups, follow up agreed actions with responsible group members, informing the team if there is a lack of progress
Build relationships with the Greater Manchester Cancer Alliance Team and colleagues across the Greater Manchester
Support the team to provide accurate reporting on progress within the programmes of work
Support the team and PPIE manager to facilitate full service user participation in all programmes of work and demonstrate how service user input has been used to benefit the programme and its outcomes.
PLANNING AND REPORTING
Work with the team to plan short and long term deliverables, regularly monitoring and adjusting plans as required
Support the team to determine overall project durations, when activities and events are planned including their dependencies taking into account requirements and availability of resources
Develop and manage work plans with clear objectives and outcomes as identified by the team
Support the team in the reporting of project status metrics to facilitate the identification of project priorities and reporting progress to relevant boards
Assist in the tracking of progress against these outcome measures
Plan key meetings and events in line with the objectives of the team and considering the needs of those attending
Person Specification
Qualifications
Essential
- First degree or relevant professional qualification or equivalent experience
Experience
Essential
- Previous experience of administrative project support and performance
- Experience and knowledge of project management
- Experience of working in a change environment
- Experience of working effectively with stakeholders and partners
- Effective team working
- Experience of managing multiple priorities and meeting deadlines
- Managed and reported on risks and issues
Desirable
- Experience of working in the NHS, Local Authority, voluntary or private sector at a senior level
- Experience of working to reduce health inequalities
Skills
Essential
- Competent in Microsoft Word, Excel, PowerPoint software to a high standard
- Can communicate effectively with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information to all stakeholders
- Can create and deliver presentations to a broad range of different stakeholders
- Can influence others to develop a shared vision and own project objectives
- Can challenge other team members and senior colleagues when necessary
- Can analyse complex information from a wide range of sources where material may be conflicting
- Can use experience to make inferences and act where information is incomplete
- Can develop plans for the short and long term for services that extend across multiple organisations and adjust them as required
- Can monitor progress against plans, escalating risks and issues as appropriate
- Experience of coordinating the development of plans from a variety of sources and contributors
- Resourceful, enthusiastic and can provide excellent administrative support to the team
- Can manage own workload
- Can work flexibly with changing priorities, respond to sudden unexpected demands and cope with uncertainty
- Can make informed decisions in the absence of complete information
- Can work to demanding and changing timescales
- Ability to work under pressure in a busy working environment and able to multi-task
- Professional, calm and efficient manner
Knowledge
Essential
- Knowledge of a project planning, implementation and management gained through experience using formal project planning tools and recognised project management methodology
- Intermediate knowledge of IT systems and software programmes such as ESR, MS Project, Excel, PowerPoint, Access, Word and Outlook.
Desirable
- An understanding of cancer services in Greater Manchester
- An understanding of primary care service commissioning and / or delivery
- An understanding of public health principles and wider determinants of health
Other
Essential
- Ability to travel across Greater Manchester as required
Values
Essential
- Ability to demonstrate the organisational values and behaviours
- Committed to quality in all that they do
- Values diversity and inclusion and promotes equality of opportunity
- Committed to working to support Programme Leads/Project Managers to deliver better outcomes for patients
- Operates with integrity and openness
- Brings enthusiasm and commitment to the team and capable of generating enthusiasm in others
- Committed to patient and public involvement and engagement in the development of health services
- Committed to personal development and supporting others to do the same
- Challenges received wisdom and acceptance of the status quo
- Putting the needs of our patient population first
Employer details
Employer name
The Christie NHS FT
Address
Early Diagnosis - E00926
Manchester
M20 4BX
Any attachments will be accessible after you click to apply.
413-85732-GMC-MS
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