University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for a detailed job description of the role.

Main duties of the job

Join the dynamic and friendly UHS Digital team as a Delivery Services Lead specialising in Business Analysis, where you'll play a key role in shaping the future of digital services within our Trust.

In this role, you will plan and support the delivery of digital projects, working closely with clinical, administrative and technical teams to define user needs and ensure that digital solutions meet these requirements. You will manage business analysis delivery across the Digital Project Management Office (DPMO), developing and maintaining high standards and processes.

We are looking for a proactive and detail-oriented professional with strong leadership skills who can bridge the gap between technical and non-technical stakeholders. If you are skilled at defining user needs, developing business processes, and coordinating user acceptance testing, and have a passion for driving digital transformation, we would love to hear from you.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Specific to this role is the suitability for agile working which is a mixture of on-site and remote working. In addition, we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Job description

Job responsibilities

The role holder will manage business analysis resources to support the delivery of new digital services across UHS and will be responsible for:

• Line Management - Act as line manager for junior team members (including Junior Business Analyst). Provide day to day management of the teams workload, deal with a range of HR issue (discipline, leave, appraisal) and provide professional development and training for junior business analysts.
• Policy and Standards-Set policy and standard for digital business analysis products within Informatics and work with other teams to align standards (Transformation Team).
• Business Modelling-Develop models of current (as is) and future (to be) processes across the hospital to support development of digital services. Analysing and formalising the business requirements in sufficient detail so that digital teams have a full understanding of the scope of requirements, enabling system design to be undertaken.
• User needs- Working across different departments within the hospital (clinical, administrative, technical and patients) to identify and develop user needs for digital services. Ensure that user needs shape the scope of digital projects at the feasibility / business case stage. These user needs will be in the form of user stories, functional and non-functional requirements feeding both internal development projects (user stories) and external system procurement projects (user / system requirements).
• Business process testing - Develop user acceptance testing cases to validate proposed digital solutions against future business processes and user needs. Coordinate cross functional user groups to support this user acceptance testing

For additional information, please refer to the job description and person specification.

Person Specification

Skills and Competencies

Essential

• Proficient in MS Office 365 suite
• Developing and communicating new standards / working practices

Desirable

• Proficient at MS Visio, Jira suite and Verto

Qualifications / training required

Essential

• First Degree or equivalent experience/diplomas
• Evidence of further professional development
• A credible knowledge of acute hospital processes, pathways, reporting and organisational structures

Desirable

• Formal or informal business analysis (ISEB, CBAP or BCS) or project management (PRINCE2, AgilePM etc) training

Previous or relevant experience necessary

Essential

• Facilitation of user requirements workshops
• Significant knowledge and experience of discovery phase for digital projects
• Significant knowledge and experience of business analysis techniques
• Mapping, development and recording of complex business processes
• Development of written digital / IT system specifications, including data structures and workflows
• Development of user stories to support Agile software development
• Significant experience of working to different project management approaches (PRINCE2, Agile, Scrum, MSP)
• Understanding of digital systems within an acute hospital context (Client server applications, relational databases, digital hardware in a clinical setting).
• Managing others

Desirable

• Experience in service improvement in healthcare
• Understanding of digital system testing and user validation testing (approach to testing, test scripts and documentation)
• Change management helping staff transition from paper based to digital processes
• User Centred Design for developing new services

Trust Values

Essential

• Patients First
• Always Improving
• Working Together

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

Any attachments will be accessible after you click to apply.

188-THQ1040924