An exciting opportunity has arisen for a permanent band 5 Administration Support Manager within the Unscheduled Care Group to join the Specialty Medicine Directorate.

We are seeking to appoint a motivated, enthusiastic individual who is looking to further develop their career in operational management to join our team based at the Princess of Wales Hospital, Bridgend.

The Specialty Medicine Directorate covers Cardiology, Respiratory, Diabetes & Endocrine and Rheumatology services, and the successful candidate will have the opportunity to line manage a large team of administrative staff and work with the specialty management team to deliver against referral to treatment and cancer performance targets.

The successful applicant will be responsible for the delivery of high quality, safe and effective services in line with national and locally agreed standards.

Main duties of the job

The post holder will :

Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times.

Management of sickness absence for administrative staff, again following the appropriate Policy and ensuring processes are followed.

Provide direct day-to-day operational support in the provision of quality services within budget and that all opportunities for the continuous development and improvement of the service are appropriately considered and pursued.

Provide direct day-to-day operational support in the delivery of all NHS Wales Performance Framework targets. Ensuring effective day to day operational management in accordance with best practice.

Work independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job description

Job responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in TRAC.

Person Specification

Other

Essential

• Able to travel across sites

Qualifications and/or Knowledge

Essential

• Good standard of Education (GCSE level or equivalent)
• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level
• Knowledge of administrative procedures and organisational policies

Desirable

• Evidence of recent CPD
• Management qualification
• Knowledge of Referral to Treatment (RTT) and cancer targets

Experience

Essential

• Previous management or supervision of staff

Desirable

• Previous experience of working within NHS
• Previous experience of dealing with medical staff including managing medical rotas

Aptitude and Abilities

Essential

• Excellent Organisational and prioritisation skills
• Excellent ICT skills
• Effective written communication skills
• Effective communication and presentation skills
• Effective interpersonal skills
• Ability to problem solve
• Able to analyse complex information and present it in an accessible format, highlighting key issues

Desirable

• Ability to speak Welsh
• Evidence of managing small scale projects

Employer details

Employer name

Cwm Taf Morgannwg University Health Board

Address

Princess of Wales hospital

Coity Road

Bridgend

CF31 1RQ

Any attachments will be accessible after you click to apply.

110-AC359-0924