***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Do you have a passion and interest for service development and improvement? If so, we are looking for an individual with a range of experience which may include clinical, project management, service improvement and development skills to join our Strategy and Partnership team.

The Strategy & Partnerships directorate within Birmingham Community Healthcare NHS Foundation Trust are looking for a Service Improvement and Development Officer on a permanent basis.

This role will be pivotal in supporting the Service Improvement and Development Partners to the deliver a range of high priority service improvement and transformation projects and business development programmes across the organisation all linked to the delivery of the Trust's Strategic Objectives.

Main duties of the job

The post holder will be expected to support quality, efficiency and cost improvement projects and service redesign working in partnership with a range of key stakeholders, both internally and externally, and will actively work with local communities and patients to ensure that our services are inclusive and reflect the diversity of the local population.

The role will provide a great development opportunity and ideal for a candidate wishing to gain experience and exposure into a highly regarded corporate function at an organisational level.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

IMPORTANTo Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process

o Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

o Please be aware that BCHC utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.

Job description

Job responsibilities

Experience in process mapping, leading service improvement and development with expertise in programme and project management is essential. The successful candidate will need to be self-motivated with the ability to motivate others with excellent communication and negotiation skills displaying professionalism and resilience both personally and in a team environment.

For further details on the main responsibilities, please see the attached Job Description and Person specification document.

Please see the attached supporting document.

Person Specification

Qualifications/Training

Essential

• Degree Level or equivalent level of experience
• Project/Programme Management qualification or equivalent level of experience
• Evidence of continuous personal development including project and programme management

Desirable

• Relevant training in quality and/or service improvement methodologies

Experience

Essential

• Experience in the design, development, implementation and management of change in a complex, political, multiple stakeholder environment
• Significant experience in project and or programme management roles
• Experience of successfully communicating across a range of stakeholders

Desirable

• Significant experience in process-mapping and leading service improvement/ development

Skills and Knowledge

Essential

• Programme and project management expertise to develop, coordinate and deliver projects
• Ability to develop and/or improve existing internal processes and gain buy in from stakeholders at all levels
• Ability to interpret complex data from multiple sources, reporting progress clearly and effectively, identifying key risks and issues and ensuring timely mitigation or escalation
• Excellent written communication skills able to write clearly and concisely, producing reports, bid responses and business cases

Personal Qualities

Essential

• Ability to work autonomously without direct supervision
• Willing to encourage and drive innovation, win support to new initiatives by reconciling conflicts and applying rational thinking
• Ability to set high standards for self and others to deliver service priorities

Other Job Requirements

Essential

• Ability to work flexibly
• Ability to travel across sites

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Priestley Wharf

3 Holt Street

Birmingham

B7 4BN

Any attachments will be accessible after you click to apply.

820-6490830-COR