The Trust has set a clear direction to ensure the effective and efficient use of the technology and digital information in place, to improve the quality of care, patient safety, and creation of efficiencies. The Electronic Patient Record (EPR) is an integral part of this strategy and is transforming how the clinical teams function. We are 18 months into our transformation journey but still have a lot to do.

The Senior Digital Nurse team is made up of experienced Nurses who understand nursing processes and workflows to be part of transforming our documentation onto our digital systems who support the development and implementation of the EPR.

As Benefits Lead for the EPR team you will need to be able to lead a team to support the baselining, identification and reporting of benefits within the EPR.

Main duties of the job

Be knowledgeable in clinical processes and have the vision to adapt paper-based processes to a digital format, using evidenced based practice.

Use a wide range of knowledge base and sources to determine required factors of assessment or admission, ensuring a safe patient pathway.

Understand change management processes and be able to adapt the approach to a wide range of stakeholders.

Identify, quantify, plan, review and report EPR benefits. Liaising with stakeholders and producing reports for presentation and discussion at Exec level meetings.

Understand and act as champion for the General Data Protection Regulations (GDPR).

Participate in Directorate/Departmental meetings and lead on digital discussions with clinical peers.

Act as a role model when carrying out and demonstrating digital solutions.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job description

Job responsibilities

The SDN EPR Benefits Lead:

Will work very closely with Chief Nursing Information Officer, The EPR Transformation Lead, the Digital Care Record (DCR) team and clinical and nursing teams within the clinical environment to understand the current ways of working with the goal of supporting the delivery of the DCR across the Trust.

Will work with the Chief Nursing Information Officer and Clinical teams, to define new processes and ways of working, ensuring that these are safe and do not compromise patient care.

Will assist in the training for all Clinical teams. This will include the production of training materials on system functionality as well as working with the Nursing Education teams to ensure the systems, solutions and processes are embedded safely across the organisation.

Will support the Clinical teams in the new ways of working ensuring they are able to adopt the new solutions. This will include taking on-board feedback and working with the system configuration teams to enable system change as required.

Will provide floor walking support as the new processes become embedded within the Trust. This will include key go-live support as well as ad-hoc visits to areas requiring specialist support.

Will analyse inpatient and outpatient work practices, working with our Clinical teams supporting changes to process to achieve increased efficiency and enhanced clinical effectiveness through the DCR

Will work with clinical, nursing, operational management and support teams across the wider Trust and NHS,

As an ambassador of the profession, you will ensure clinical practice, supported by digital technology, supports professional standards and that functionality deployed adheres to / supports practitioners professional standards e.g. the Nursing and Midwifery Council

As Benefits Lead for the EPR team you will need to be able to lead a team to support the baselining, identification and reporting of benefits within the EPR.

Identify and quantify

Identification of benefits primarily through benefits discovery workshops, benefit dependency mapping and stakeholder insight

Quantification of benefits - forecasting/estimating the scale of benefits anticipated using complex spreadsheets and tools supplied by external partners so require advanced keyboard skills and good knowledge of excel spreadsheets

Value and appraise

Informed options analysis - to compare the various options of achieving the desired outcomes and benefits

Investment appraisal - to assess whether the benefits justify the costs required

Portfolio prioritisation - to rank potential investments in priority order where resources are limited

Plan

Validating the benefits forecast

Prioritising benefits

Managing pre-transition activity

Selecting appropriate benefit metrics

Managing risks and opportunities

Planning effective stakeholder engagement

Realise

Transition management - meaning pre go-live, go-live and post go-live transition

Tracking and reporting benefits realisation and taking corrective action

Winning hearts and minds

Review

Assess and update the individual benefit profiles and the benefits realisation plan to ensure the planned benefits remain achievable and have not changed in scope or value.

Check the overall set of benefits included within the Benefits Dependency Map and benefits register remain aligned to the programme's objectives and to reprioritise or realign them as necessary.

Inform stakeholders and the programme board of progress in benefits realisation and help to identify any further potential for benefits.

Assess the performance of the changed clinical and/or business operations against their original baseline performance levels.

Assess the levels of benefits achieved against the benefits realisation plan

Review the effectiveness of the way in which benefits management is being handled, so that lessons can be learned processes can be improved - if there are fundamental concerns about the effectiveness of benefits management then the benefits management strategy may also need to be revised.

Report

Liaise directly with stakeholders to collate information for Benefits reports, including assessing success and failure of benefits realisation, potentially having to deliver unwelcome news to stakeholders.

Produce regular reports on progress of Benefits realisation and present to EPR Programme Steering Group

Its essential that you are confident and can provide effective clinical leadership to facilitate the improved delivery of patient care through digital change.

We need to ensure that the highest standard of care is delivered to our patients and you will be involved in all aspects of planning, delivery and evaluation of clinical processes to align with the new EPR, as well as other digital change projects as required.

You will be expected to communicate key messages across the Digital Healthcare Team and the Trust in order to keep staff updated, reassured and enthusiastic as we introduce new technologies to support safer, effective & more efficient care.

A full Job Description and Person Specification is attached in the Supporting Information section.

Person Specification

Skills and Knowledge

Essential

• Excellent understanding of clinical processes within an acute setting
• Ability to organise and chair meetings with range of stakeholders
• Able to persuades project boards and staff of the importance of the transformation projects and communicates sensitive information about performance and change
• Willingness to challenge existing practice and make a case for change
• Ability to build good working relationships with clinicians and managers at all levels, across and within organisations
• Analytical skills with the ability to manage a project and adapt deadlines as required
• Good communication skills, both written and verbal
• Able to present complex information to large groups including senior managers and
• Able to challenge colleagues constructively and champion transformative way of working
• Independently problem solve and lead a transformation project
• Ability to prioritise workload in a complex environment, adapting and making decisions in a changing environment
• Ability to develop and communicate a vision
• Ability to work as part of a team
• Ability to work to tight deadlines using own initiative
• Negotiation skills
• Evidence of being up to date with current NHS/professional issues
• Experience and knowledge of Digital Systems within NHS
• Clinical credibility
• Evidence of teaching and development skills
• Leadership skills and ability to inspire and motivate others
• Awareness of health and safety issues and management of them.
• Able to prioritise own workload and organise the workload of a team
• Fully aware of principles of infection control.
• Fully aware of the principles of clinical governance and the application of clinical governance
• Able to promote equality, diversity and rights.
• Knowledge of child protection issues/procedures
• Knowledge of NMC Code of Conduct
• Knowledge of family centred care
• Knowledge of Clinical Governance and a commitment to clinical supervision
• Knowledge of the individuals responsibility towards health and safety
• Good knowledge of excel spreadsheets
• Advanced keyboard skills

Personal Qualities

Essential

• The ability to lead a motivated team who can work to tight deadlines and ensure programme objectives are met
• Effective interpersonal and communication kills
• Good communication skills
• Demonstrate initiative, motivation and ability to put changes into practice
• Ability to maintain effective working partnerships with professional groups and senior clinicians

Other job requirements

Essential

• Able to Travel between sites
• Able to work lates, nights, weekends as required (the main role will be 8-4 but alternate shifts will be needed on occasion).
• This is a clinical role, the post holder must be able to work in clinical areas, shadowing and observing clinical teams and process mapping

Experience

Essential

• Experience of working successfully as a Band 6
• Relevant experience of working within a large NHS organisation
• Experience in an area of change and innovation in practice
• Experience of working collaboratively with multiple professional teams from both internal and external agencies
• Ward/Department based teaching Experience of organising and chairing meetings

Qualifications

Essential

• Professional registration (Nursing or AHP)
• Evidence of continuing professional development
• Teaching and assessing qualification
• NHS Benefits Management Training

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

Any attachments will be accessible after you click to apply.

C9365-24-1012