INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES

This is an exciting opportunity to join People Services in a leadership role supporting workforce transactional services and systems ensuring the Trust is actively developing and improving its systems use for maximum benefit and ensuring is ready for implementing the national system replacing ESR.

The role requires an ambitious and motivated individual with demonstrable operational and implementation experience with workforce management systems with particular focus on Electronic Staff Record (ESR) and rostering systems e-Roster and e-Community. The role also requires an individual that can demonstrate strong project management and communication skills along with excellent knowledge of the workforce solutions and their associated benefits.

Job description is subject to Job Matching and may be subject to review.

Main duties of the job

The post holder will lead on the delivery, implementation, development and deployment of systems and processes to support the achievement of the Trusts People Strategy, the NHS Long Term Workforce Plan, and the wider workforce agenda, including the replacement of the national ESR system.

They will be the lead specialist for workforce systems including ESR, e-Roster and workforce dashboards, and will lead and manage the maintenance, continuous improvement and development of the systems and associated workforce analytics ensuring compliance with employment legislation, statutory regulations, data protection and local policies.

They will lead on the development of a programme to ensure the maximisation of systems to realise full potential and benefits, continuously improving working practices in line with updates to legislation, national guidance, best practice and innovation, developing KPIs to measure compliance.

They will use specialist knowledge of NHS Terms and Conditions including Agenda for Change, Medical and Dental, VSMs and Whitley provisions still active, to ensure that complex workforce solutions comply with the terms and local agreements in place.

They will lead on measuring and monitoring levels of attainment for Agenda for Change e-rostering and identifying areas of improvement and development to support the Trust achieving the highest level of attainment against the NHSE meaningful use of standards of attainment.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job description

Job responsibilities

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of safe, high quality care every time':

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Person Specification

Qualifications

Essential

• Educated to postgraduate diploma level or able to demonstrate knowledge equal to this level in at least 3 out of the following areas: oFunctionality of e-rostering systems oFunctionality of large workforce/payroll databases oHighly complex rules of application oTerms and Conditions applied to support systems/rostering oReport writing and interpretation

Desirable

• Prince 2 Practitioner or AGILE or equivalent experience
• CIPD Qualification level 5 or above

Knowledge and Experience

Essential

• Highly specialist knowledge of large/complex workforce and/or payroll databases Electronic Staff Record ESR or similar
• Highly specialist knowledge of rostering systems particularly within healthcare settings including relationship to safer care and pay
• Highly specialist knowledge of use of analytics from systems and interpreting information to support the development of workforce/services, pay and reward
• Knowledge of NHS Terms and Conditions of Service, all Medical and Dental Terms and Conditions
• Knowledge of Working Time Compliance
• Knowledge and experience of applying the Data Protection Act 2018 (GDPR)
• Experience of leading operational teams and processes to tight deadlines within the NHS/Public Sector or other large complex organisation
• Experience of Project Management
• Experience of interpreting and implementing terms and conditions of service across a complex workforce
• Experience of advising senior management teams on terms and conditions
• Experience of development and management of policies and processes related to the operation of workforce/rostering databases
• Knowledge and experience of applying the Data Protection Act 2018 (GDPR)
• Proven track record of implementing workforce initiatives within a complex environment
• Ability to deliver innovative workforce solutions that meet business needs

Desirable

• Significant NHS experience including the management and maintenance of e-rostering system and/or, Electronic Staff Record (ESR
• Experience of working with partner organisation, e.g. NHS England, ICB

Skills and Aptitudes

Essential

• Excellent communication skills, oral, written, presentational and personal ability to present complex workforce issues to managers and staff
• Able to use persuasive argument to influence others outside of own area
• Innovative approach to problem solving, including analysing, evaluating options and making recommendations
• Excellent leadership skills with an ability to develop and motivate team working and promoting an inclusive culture
• Exhibits drive, enthusiasm and resilience to identify and implement improvements to the service
• Excellent project management skills, ability to work under pressure and deliver on time
• Strong analytical skills and judgement with the ability to interpret complex situations and provide advice and guidance to senior managers and staff
• Confident and able to create effective working relationships within the team and the wider organisation
• Ability to supervise and delegate tasks effectively
• Ability to effectively present complex workforce issues to managers and staff
• Strong computer skills including knowledge and use of Microsoft Office packages including MS Power BI

Personal Circumstances

Essential

• Able to demonstrate Trust values and behaviours in day-to-day approach to work
• Ability to travel to attend meetings and events inside and outside Cumbria in a timely manner

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Parkhouse

Kingmoor Park, Baron Way

Carlisle

CA6 4SJ

Any attachments will be accessible after you click to apply.

262-A-24-6570976