Imperial College Healthcare NHS Trust is excited to announce an opportunity for a Project Manager to join our newly established Digital Patient Pathway Management (DPPM) team. This innovative team is dedicated to supporting, enabling, and optimising digital patient pathway management across the Trust.

As a Project Manager, you will play a pivotal role in streamlining processes and models of care through user-centred digital tools.

Your work will ensure efficient and timely patient care and treatment, aligned with our operational and clinical requirements.

You will also contribute to significant cross-organisational quality improvement projects, helping to re-envisage processes and deliver better financial value.

Main duties of the job

- Drive the delivery of operationally led digital pathway management projects aimed at improving patient outcomes, increasing efficiency, and enhancing patient experience in line with Trust priorities

- Work closely with clinical and operational colleagues, and collaboratively with North West London APC to identify opportunities for improvement and develop/enhance digital solutions aligned with the Trust's strategic objectives based on user insights and user-centred design principles

- Ensure adequate support and training is available to Trust staff to enable the successful adoption and use of digital solutions in collaboration with the wider Digital Patient Pathway Management team

- Work collaboratively with the EPR Transformation team and existing Trust transformation teams to align digital enablers with operational and technical changes

- Support significant cross-organisational quality improvement projects to optimise processes underpinned by digital tools, aiming to make them more efficient, deliver better financial value, and enable benefits such as improved equity of access, reduced unwarranted variation in clinical outcomes, and increased productivity.

- Proven experience in project management, ideally within a healthcare setting.

- Strong understanding of pathway management within healthcare, especially in an acute Trust.

- Excellent collaboration and communication skills, with the ability to work effectively with clinical, operational, and technical teams.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

• Educated to First Degree Level or relevant experience
• Evidence of relevant postgraduate or professional continuous development or qualifications e.g. Managing Successful Programmes

Desirable

• Accredited change management practitioner
• Accredited business analyst

Experience and knowledge

Essential

• NHS experience including working with Clinicians
• Experience in successfully challenging established working practices and opinions
• Experience of waiting list management, with knowledge of technical, operational and clinical challenges in managing RTT and non-RTT routine and urgent elective patient pathways
• Liaison and negotiation at a senior level with a wide range of internal and external stake holders

Desirable

• Understanding of the clinical work place and how services work in general
• Experience of working within a clinical service
• Knowledge of healthcare-specific applications
• Knowledge of clinical issues that can impact on the use of IT

Skills and abilities

Essential

• Proficient in use of MS Office applications
• Able to think strategically and keep track of progress towards achievement of milestones, whilst at the same time having a thorough understanding of events happening at the detailed level
• Able to lead change in a complex programme and to work within agreed bounds of tolerance within projects.
• Able to analyse, interpret and propose solutions to complex, multi-disciplinary, Trust wide working practices where there is no precedent and where leading opinions may conflict

Desirable

• Microsoft certified

Other qualities

Essential

• Good analytical skills for spotting or anticipating weaknesses in processes (manual or system), along with the ability to organise and implement correction
• Ability to work in a busy / fast moving environment
• Able to demonstrate evidence of continuing personal development. And ability to work independently
• Customer focused, facing.

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trust wide

London

W2 1NY

Any attachments will be accessible after you click to apply.

290-CR-727