Are you looking for an opportunity to make a difference to the lives of children and young people living in London?

We have an exciting new role for a Business Manager to provide high quality support in the areas of finance, performance data and service promotion.

Our services work with children, young people, and their families across two diverse London boroughs. We provide a range of services including universal support for all and specialist support for those with additional needs and disabilities.

You must be skilled in team working and have excellent communication skills in addition to experience in the administrative elements of the role.

We will welcome you into our friendly, forward-looking services and provide excellent support including access to a Whittington-wide network, supervision, and training/development opportunities.

Main duties of the job

• To develop, where necessary, robust systems reporting local financial information in a succinct and analytical way.

• To assist managers in liaison with external stakeholders and commissioners in relation to all service business matters and to respond to any queries that arise.
• To be the main point of contact for income related financial issues.
• To support the service managers in the annual Budget Setting process though the provision of accurate budget information, including identification of cost improvement plans and income generation.

• Working closely with the CYP Transformation team and service managers in contract negotiation meetings, providing financial modelling and workforce strategy costing information.

• To support the process of developing business cases, tendering for new services and increasing income through the provision of financial and performance information.

• To participate in developing and implementing a shared business strategy for the marketing and contracting of services in community settings (e.g. schools/ Children's Centres ).

• To support clinical and service managers in contract negotiations with commissioners and the development of Service Level Agreements (SLA's).

• To monitor existing income streams and SLAs, maintaining an overview of all income streams at any one time, liaising with the appropriate clinical managers and team managers.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff.

We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.

The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Job description

Job responsibilities

Performance

To assist Childrens Therapy to undertake monthly monitoring of performance for all services within remit, analysing trust performance data and ensuring that services are following processes for validating data prior to submission to the Divisional Performance Report.

To support service managers to identify areas where performance targets are not being met and to put in place systems to address performance issues in collaboration with administrative Team Leaders and Clinical Service Managers/Directors.

To assist in the design and implement new initiatives to support services in improving performance against KPIs.

To assist in data collection and performance reporting for commissioners.

To assist service managers in developing measures for monitoring clinical outcomes and measuring clinical effectiveness, and to ensure that services are engaged in Trust/National initiatives for measuring patient satisfaction such as The Friends & Family Test and use of the National Paediatric tool kit.

To support the data collection and analysis for clinical audit and research.

To establish monitoring processes to ensure that appraisals and mandatory training of staff are up to date and completed within the Trust framework.

General

To work closely with the Head Paediatric Therapies and Borough lead for therapies.

To regularly attend Team Leader meetings as a forum for sharing information and coordinating good administrative management across services.

To undertake other relevant duties as requested.

Person Specification

Education/Qualifications

Essential

• Educated to Degree Level or Equivalent experience, preferably in a healthcare setting.
• Evidence of on-going professional development.

Skills and Abilities

Essential

• Ability to analyse and interpret and present complex performance data.
• Ability to use Microsoft Office applications, particularly Excel to an advanced level.
• Ability to undertake end to end design and implementation of administrative processes
• Ability to identify issues within processes and to develop and implement systems to mitigate those issues.
• Ability to present complex performance and financial information to a wide range of audiences.
• Ability to undertake workforce financial analysis.
• Excellent communication skills with a wide range of staff at all levels.
• Ability to provide budgetary management advice to colleagues.
• Ability to prioritise workload and to manage conflicting deadlines

Knowledge and Experience

Essential

• Experience of working across acute and community healthcare settings.
• Experience of workforce planning across multiple services
• Experience of Administrative Management at a senior level across multiple teams.
• Experience of developing and implementing new administrative systems and processes.
• Experience of providing business support to services and the negotiation of service level agreements.

Personal qualities

Essential

• Motivated and enthusiastic.
• Ability to lead and influence others.
• Ability to work to a high degree of autonomy.

Employer details

Employer name

Whittington Hospital NHS Trust

Address

Barnet and Camden therapies

London

EC1R 0JH

Any attachments will be accessible after you click to apply.

220-WHT-2512