An exciting opportunity has arisen, for an enthusiastic and motivated individual to join the Intermediate Care Services and Specialist Medicine team in Wrexham Maelor Hospital, as Administration Manager.

The post holder will undertake a key role in both the management of designated specialities, as well as the operational day to day management of all administration processes that support the patient's pathway.

You will need to have an experienced administrative background, be capable of working under pressure, have an attention to detail, and be confident in problem solving.

Main duties of the job

The Administration Manager will be responsible for the provision of operational and day to day management of clerical and administration services within the Area Acute Specialities division in the East area. The post holder will be required to assist the Assistant Operations Manager, Site Speciality Manager, Clinical Leads and Service Managers with the provision of a broad range of corporate support to the teams.

The post holder will support in the achievement of key operational and strategic objectives for the Division, contributing where appropriate to the production of business cases and operational plans. The post holder, as part of the Divisional Management Team, will also provide support to achieving standards laid out by the Welsh Government and has a key role in ensuring waiting time targets are met. This will involve monitoring waiting times, capacity and demand, identifying problem areas and working with the Operational Management Team to resolve issues and ensure a co-ordinated approach to the delivery of services. The post holder will ensure that routine and ad-hoc information is provided to support the monitoring and achievement of all performance related targets.

The ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the Disability Confident Employer scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

The ability to speak Welsh is desirable for this post Welsh and/or English speakers are equally welcome to apply.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and/or Knowledge

Essential

• Good standard of general / higher education (Certificate Level)
• Evidence of continuous / ongoing learning
• Degree level (Management) or equivalent experience.

Desirable

• Professional Management Qualification

Experience

Essential

• Sound knowledge of IT systems/ wPAS
• Knowledge of waiting list management
• Previous experience in producing written reports
• Experience of handling complex/sensitive complaint or situations/ issues
• Able to communicate with all levels of staff representatives and managers in a clear and confident manager.

Desirable

• Previous NHS experience
• Experience of project work
• Management of databases

Other

Essential

• Ability to work on own initiative but also work as part of a team.
• Ability to work in a busy environment and cope under pressure.
• Positive and enthusiastic attitude.
• Ability to travel within geographical area.
• Able to work hours flexibly

Desirable

• Ability to demonstrate the desire to pursue a progressive management career in the NHS
• Welsh Speaker

Aptitude and Abilities

Essential

• Evidence of potential for effective leadership including ability to : -Introduce new and innovative work practices -Initiate change -Motivate staff -Delegate -Prioritise tasks -Manage 'difficult' personalities
• Ability to demonstrate excellent: -Communication and written skills -Problem solving skills -Time management skills -Counselling / supervision skills -Organisational skills -Proven ability to work to tight deadlines -Sound knowledge of Patient Confidentiality
• Ability to demonstrate the personal qualities and professional competencies required of all managers and leaders in line with local competence frameworks as evidenced in day to day work and through discussion at PADR
• Ability to demonstrate tact and diplomacy when working with others

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Preswylfa, Mold

Hendy Road,

Mold

CH7 1PZ

Any attachments will be accessible after you click to apply.

050-AC456-0724-A