We are seeking to recruit an enthusiastic and motivated Business Manager for Diabetes and Endocrinology, to join the leadership team in the Specialty and Integrated Medicine Clinical Services Unit (CSU) at Leeds Teaching Hospitals.

We are looking for someone who is able to engage with the clinical teams to provide visible leadership, operational management and deliver the core business functions of the department. The successful candidate will be experienced in leading change and delivering quality improvement. The post holder must have good range of interpersonal and communication skills and have the ability to build develop relationships and motivate a team effectively. They will be expected to manage resources and finances to meet the needs of the service and will line manage the administration staff supporting the department.

We would be happy to discuss flexible working options with potential candidates.

As part of this recruitment process, there will be a focus group held on the same day as the interview.

Expected Shortlisting Date

17/09/2024

Planned Interview Date

23/09/2024

Main duties of the job

To provide business management support to the Diabetes and Endocinology Deparmtent. To utilise a range of management information to improve the business planning process including capacity and demand management and to meet strategic and service priorities. To monitor and report on key performance indicators.

The successful candidate will need a strong focus on developing and delivering high quality clinical services aligned to improving patient experience and safety. The post holder will project manage service improvements and developments which aim to further the delivery of the service and the experience of patients and staff alike.

The role will also include responsibility for budget management, facilitating the annual planning and governance processes and recruitment

To support, and at times deputise, the Service Manager in their duties. This will include interactions internal and external stakeholder.

To participate in the CSU bronze command rota providing operational support and decision making to the ward teams aiding patient flow throughout our CSU.

About us

The Endocrinology service is a regional tertiary centre which provides high quality care for people living with endocrinology conditions. The endocrinology department delivers around 15,000 outpatient appointments per year with an active caseload of approximately 11,000 patients. The department provides clinical services in all the major branches of endocrinology including pituitary disorders, osteoporosis and bone disease, endocrine late effects of cancer, thyroid cancer, neuroendocrine tumours, thyroid eye disease, antenatal endocrinology, transitional endocrine (with paediatric colleagues) and lipid disorders. For many of these subspecialties they attract tertiary referrals from outside the 750,000 individuals who live in Leeds.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job description

Job responsibilities

The post holder provides management support to the CSU. He/she will have responsibility for the performance of administrative and clerical staff and will ensure that services are delivered within budget to agreed quality standards and in accordance with agreed activity levels.

The post holder will also work with members of their CSU and other senior managers in the strategic development of services. This will include strategic and operational business planning and monitoring, and the development of relationships with key internal and external partners. The post holder will ensure the CSU functions as an integral part of the Leeds Teaching Hospitals Trust and that objectives are achieved.

3. JOB DIMENSIONS

Devolved responsibility for both pay and non pay budgets in the CSU

Responsible for staff who may work Trust-wide across several disciplines and clinical specialties

Assist in the performance management of the CSU

Line manage administrative, clerical and secretarial staff within the CSU, and take management responsibility for their personal development and performance review

Responsible for the procurement of medical and scientific capital equipment

Assist in the operational aspects of major service and capital planning, i.e. Acute Services Reconfiguration, Making Leeds Better

Contribute to developing and sustaining capacity and capability in the CSU

Lead specific project work on behalf of the Service Manager

Deputise for the Service Manager, as directed

5. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Essential

Educated to degree level or equivalent professional qualification/ experience

Evidence of successful operational management in a multi-professional environment

Experience of day-to-day people management and ability to develop others

Experience of budget planning and management

Operational planning and implementation

Understanding of the NHS modernisation agenda

Demonstrates strong analytical skills

Negotiation and influencing skills and diplomacy

Ability to communicate in a complex service

Evidence of developing effective working relationships within and beyond employing organisation

Effective team leader

Experience of strategic planning and options appraisal

Knowledge of financial and commissioning frameworks

Knowledge and experience of workforce and capacity planning, managing waiting lists, and delivering business plans

Experience in working in partnership with others to develop, implement and evaluate policies and strategies, including managing change

6. THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Additionally the following are core values which relate specifically to this post:

The beliefs and attitudes that underpin effective performance within the job role. Emphasis should be on the requirements of the role not the individual when completing this section. Examples might include: quality focus, mistakes are used as a continual learning experience, honesty, integrity etc.

CORE VALUES

Commitment to ensuring the delivery of high quality evidence based care

Professional image and positive approach to problem solving.

Maintain positive working relationships with others

Commitment to own personal and professional development and the development of others within the team.

Honest and fair minded with a positive attitude to change.

Willingness and ability to travel around and between Trust sites, and to key stakeholders.

Promotes a culture of equality, mutual respect, and diversity

Is regarded as having integrity and trusted by others

7. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)

Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.

WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnership's ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition

8. CORE BEHAVIOURS AND SKILLS

Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales.

Ability to maintain systems for keeping abreast of changes in the NHS and their impact on the CSU

Commitment to team working with the ability to take personal responsibility for difficult decision making

Ability to monitor, maintain and improve service delivery

Awareness of strategic direction and ensure local business plans take account of the overall direction of the TrustAbility to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures

Highly developed communication skills to enable the development of workforce and capacity planning and ensure that departmental business plans and continually changing service plans and schedules are updated to meet service needs

Ability to produce a range of documents to varying audiences, both internal and external to the Trust some of which is of a confidential, sensitive or contentious nature

Possess change management skills to include service reconfiguration

Ability to establish processes and systems within the CSU to develop and monitor financial and business plans across specialist services working collaboratively with other CSUs

9. CORE KNOWLEDGE AND UNDERSTANDING

Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups

Sound understanding of the NHS modernisation agenda to include priorities from the Department of Health, TDA, National, Local and Trust Targets

Work within the Trust's Standing Orders and Standing Financial Instructions and Clinical Governance arrangements

Work within the Trust's Capital and Corporate Planning procedures

Understanding and experience of effective information analysis, data interpretation and presentation, and software applications essential for communicating business, finance and workforce plans

Good sound knowledge and understanding of writing comprehensive business cases

Work within the Trust's HR guidance and toolkits for HR processes to include workforce planning, recruitment and selection, honorary contracts

Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance

Understanding of Commissioning, contracting and service agreements to include payment by results

Understanding of management and operational arrangements in the Trust

Person Specification

Experience

Essential

• Significant experience of middle management level
• Specialist knowledge of managing multi-professional teams underpinned by formal management training
• Successful operational management in a multi-professional environment
• Day-to-day people management including appraisal and objective setting, recruitment and retention
• Management of complex budget
• Operational planning and implementation including strategic planning and options appraisal, and change management
• Recruitment, selection and retention of senior key personnel within the organisation attendance and workforce plans
• Able to develop effective working partnership skills within and beyond employing organisation
• Able to deliver outcomes within a culture of ambiguity
• Presentation skills using a variety of options and software packages.
• Ability to manage teams based on different sites across the organisation
• Manage clinical and business risks developing action plans to improve performance.

Desirable

• NHS management experience

Qualifications

Essential

• Educated to degree level or equivalent professional qualification/experience
• Management qualification or post graduate diploma.
• Career progression through continuing professional development

Desirable

• Masters level in a related field

Skills & behaviours

Essential

• Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation
• Negotiation and influencing skills and diplomacy
• Working well under pressure of time and resources
• Knowledge of the working of the NHS and wider healthcare system within England
• Understanding of the NHS modernisation agenda.
• Knowledge and practical understanding of financial and commissioning frameworks
• Workforce and capacity planning, managing waiting lists and developing business cases
• Knowledge and application of key policies and procedures to include access targets Booking and Choice Health and Safety HR Guidance and toolkit Attendance Management
• Fair, honest and consistent in approach
• Change management skills including service reconfiguration
• Analytical skills, literacy and numeracy. Ability to analyse data and formulate reports
• Able to develop effective working partnership skills within and beyond employing organisation
• Ability to manage teams based on different sites across the organisation
• Manage clinical and business risks developing action plans to improve performance.
• Able to deliver outcomes within a culture of ambiguity

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Any attachments will be accessible after you click to apply.

C9298-SIM-145