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Clinical Systems Support Lead

Employer
University Hospitals Coventry and Warwickshire NHS Trust
Location
Coventry
Salary
£29,970 to £36,483 pro rata per annum
Closing date
11 Sep 2024
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Profession
Other Health Profession
Grade
Band 5
Contract Type
Permanent
Hours
Full Time
This is a key support post within the Clinical Systems Team. The post holder will be responsible for assisting the EPR Workflow Lead specifically in relation to supporting those systems under the remit of the Clinical Systems Team.

Please be advised there is a proposed interview date of 16th September

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

  • Management and creation of EPR accounts and related applicationsManagement of appropriate Data Collection WorkbooksProviding a support service to users of systems
  • Provide Line management and support to the EPR System Support Analysts
  • Providing timely and accurate access to systems
  • Developing and maintaining key documentation to support processes
  • Support cascade training
  • General system administration duties
  • Provide basic management cover for other ICT systems
  • Help to support 24/7 services within the Trusts working independently on-call


About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job description

Job responsibilities

  • To provide a comprehensive support service to users of the systems managed.
  • Liaise with external users of the systems managed, providing support and advice as required, liaising with third party providers where appropriate.
  • Responsible for completing supplier design documentation e.g., Data Collection Workbooks to a high degree of accuracy.
  • To assist in the development of policies and procedures in relation to the systems managed.
  • To undertake periodic audits of data e.g., to ensure compliance with the NHS Data Manual. This will include (but will not relate exclusively) to master files.
  • Undertake testing of new releases
  • Create and manage accounts for new users.
  • Deactivate accounts and user access for leavers

For further details please see the attached job description.

Person Specification

Qualifications

Essential

  • See supporting documents


Experience

Essential

  • See supporting documents


Desirable

  • See supporting documents


Knowledge

Essential

  • See supporting documents


Desirable

  • See supporting documents


Skills

Essential

  • See supporting documents


Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

UHCW

Coventry

CV2 2DX

Any attachments will be accessible after you click to apply.

218-AC-B5-6593011

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