A fantastic opportunity is now available to help shape and implement our new approach to Quality Improvement. You will be responsible for delivering a QI service to meet the needs of the organisation design, develop, lead and evaluate a designated programme of QI interventions, as well as contributing to the wider QI to ensure that the Trust provides high quality patient care and experience.

This role will be based within our new QI Team, aligning closely with Quality and Patient Safety, and have a key working relationship with our Trust and Digital PMOs. Based at Trust Headquarters, with opportunities for hybrid working and working on trust sites with teams.

We are looking for a highly skilled individual who can use their expertise in QI to deliver and embed a culture of continuous improvement. You will lead on the development of the key workstreams within the QI Programme, including QI Projects, embedding QI into systems and processes, and building capability through QSIR training.

The job description for this post is subject to final approval.

Main duties of the job

This role will facilitate and support key projects and offer advice and expertise to our improvement community ensuring staff have the skills, knowledge, and tools to identify an issue, implement interventions and make improvements to quality.

The postholder will have a passion and drive for building the culture, conditions, and capability for continuous improvement. You will seek to continuously improve staff ability to use QSIR tools to make improvements across the trust and you will deliver QSIR and QI training regularly.

A priority for the QI Team, is to support on the Trusts strategic priorities and key programmes of work and be able to evidence. This involves working closely with the PMO and Digital PMO and if necessary, coaching the programme leads to use Improvement methodologies, tools and frameworks, to ensure a measurable approach has been taken for the progress of the piece of work at hand and that the impact of actions taken can be measured.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Job description

Job responsibilities

The post holder will:

Be responsible for delivering a QI service to meet the needs of the organisation.

Lead specialist advice and facilitation of QI projects identified with programmes of work in PMO, the Clinical Strategy and patient safety and experience to understand and explore where QI input is required.

Recognise and celebrate the success and achievements throughout the organisation, including at Transformation Tuesday and through the integrated governance structure.

Champion an improvement mind-set and a `can do` approach to ensuring QI demonstrates impact

Contribute to the development of QI capability and building of sustainable improvement through QSIR training and coaching.

Support the delivery of a high quality, safe and compassionate healthcare service, act as a role model to others in all aspects of their work and consistently demonstrate our CARES values.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional Criteria

Essential

• A passion for improvement work within healthcare
• Humility to `lead from behind` enabling staff you are training and coaching to make their own improvements

Qualifications

Essential

• Educated to post graduate degree level in health-related subject or business, or equivalent, appropriate experience
• Masters or equivalent level of learning
• Professional qualification in Quality Improvement (QSIR Practitioner, Lean, Microsystems etc)
• Evidence of recent, relevant continuing professional development and an ongoing commitment to CPD
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

• QSIR Practitioner

Skills & Abilities

Essential

• Ability to scope and deliver change programmes with a successful record of delivering challenging projects and programmes
• Demonstrates an ability to prioritise own workload and responds appropriately to urgent and emergency situations
• Confident in presenting to groups at all levels and disciplines

Experience

Essential

• Significant Experience working within the NHS, evidencing change and development through the use of quality improvement
• Experience of successfully operating in and delivering priorities in a partnership environment
• Experience of developing strategies, plans, policies and procedures
• Experience of facilitating change using improvement methodologies
• Experience of delivering education programmes

Desirable

• Experience of delivering improvement training/ facilitating improvement workshops
• Experience of working with a variety of stakeholders on complex management streams

Knowledge

Essential

• Expertise in Quality Improvement, creation of project proposals and business case development.
• Broad understanding of the quality improvement agenda within the NHS

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

Any attachments will be accessible after you click to apply.

C9798-0639