This is an exciting opportunity to take a senior role in the West Essex Hospital at Home and Urgent Community Response Service.

The post holder will work with the senior management team to provide comprehensive, operational, staffing and budget management. They will be responsible for the efficient and effective day-to-day running of the Hospital at Home (HatH) and Urgent Community Response Service. This will include the delivery of operational performance targets (finance, activity, workforce and quality/safety) along with the achievement of service objectives and compliance with local and national standards relevant to the service area.

As a member of the leadership team, the post holder will share responsibility for the implementation of all Trust policies and the service improvement agenda within their area. As Matron, they will also provide clinical and professional guidance within areas of responsibility regarding operational issues. This will include being the Lead for Utilisation, Admission process, Discharge Planning and Length of Stay management. The post holder will also be expected to load on the investigation of complaints as directed by the senior management team.

Main duties of the job

• To be responsible for all aspects of operational management of the HatH service
• To ensure all patients receive safe and compassionate care and experience a great service
• To lead a team of multi-disciplinary clinical staff, ensuring resources are used to maximise the benefit to all patients
• Take a lead in developing specialist skills within the team to help reduce the demand on acute sector care
• Ensure clinical care is appropriately monitored and audited and learning is shared across the organisation
• Lead daily MDTs and contribute to case conferences ensuring there is a holistic assessment of patients as required
• To set outcome based targets for the service and manage performance against these
• To respond to informal and formal complaints received in line with Trust policy make changes to services, systems, policies, practice and communication as appropriate in line with policies
• To be responsible for communicating highly complex information to staff in relation to service developments. This may include the communication of developments that will not be received positively, for example changes to service provision
• To network with and establish effective partnership working with key personnel

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including

• Season Ticket Loans
• NHS discounts for staff
• Excellent Training facilities and opportunities
• Buying and Selling annual leave scheme
• The opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Job description

Job responsibilities

• To effectively manage the budget for areas of responsibility
• To take the lead responsibility for the prevention of infection in line with Trust and DH policies and guidelines, ensuring that infection control measures are implemented by all staff
• Ensure clinical care is appropriately monitored and audited and learning is shared across the organisation
• Lead daily MDTs and contribute to case conferences ensuring there is a holistic assessment of patients as required
• Identify clinical priority areas and improve standards of care
• Ensure that the service meets the requirements of patients, partners and Commissioners within a contestable business environment
• To build good working relationships with all commissioners
• To set outcome based targets for the service and manage performance against these
• Undertake clinical supervision and performance reviews for all relevant staff
• Work at all times within the Professional Code of Practice
• Improve the quality of patient care through effective clinical leadership
• Undertake clinical work, training and personal development to maintain and develop clinical and leadership skills
• Ensure all staff are aware of clinical policies and practices and that these are adhered to
• To initiate and influence policy development within the service and the Trust
• To encourage innovation and develop new approaches to patient care
• To liaise with voluntary and other agencies with respect to support mechanisms available to patients, patient information, patient literature etc.
• To act as a clinical supervisor, coach and mentor to other Colleagues

You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services providing a 7-day a week, 24-hours a day service for 365 days a year working shifts, where appropriate and operationally required.

Person Specification

Education/Qualifications

Essential

• Registered Nurse or AHP Qualification
• Registered with a clinical registration body
• Educated to degree level or relevant equivalent experience

Knowledge

Essential

• Significant experience of managing a large multi-disciplinary team of health and ideally social care staff
• Senior level clinical knowledge in community unplanned/urgent care
• Possess extensive working knowledge of Primary and Community services
• Management of change

Desirable

• Budget and resource management skills

Experience

Essential

• Experience of dealing with wide- ranging staff issues, undertaking recruitment and supervision and conducting appraisal interviews for staff.
• Experience of working with multiple agencies or service providers on a range of patient care issues
• Ability to lead, manage and motivate staff.
• Ability to develop and maintain positive working relationships with staff and the wider professional groups or individuals

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

St Margaret's Hospital

The Plain

Epping

CM16 6TN

Any attachments will be accessible after you click to apply.

364-A-8165