We are looking to recruit into a new and exciting role as a Band 7 Neonatal Family Liaison / Bereavement Coordinator.

Our Neonatal service is getting bigger and better and an exciting opportunity has arisen for a highly skilled nurse to work as part of the Imperial College Healthcare Neonatal team. This is a really exciting time to join our team.

Our Neonatal service is the largest neonatal intensive care unit (NICU) service within North West London. We care for babies receiving cooling therapy, complex respiratory support, and treatment for ROP. Our skilled and experienced nursing team are fundamental in providing the incredibly high level care our babies deserve. We put our patients and their families at the centre of every decision we make and you can join us in giving our patients the Best Start in Life.

The best care requires constant improvement and growth and we have made the commitment to make care safer by listening our families, offering personalised care, and support plans relating to bereavement care when needed.

The post holder will ensuring that our families get the best possible care throughout their babies stay weather that ends in discharge home or more complicated palliative and bereavement care. Central to our neonatal service, is ethos of family integrated care (FIC). Our family liaison nurse will be an integral FIC team member supporting and overseeing FIC parent education programme with medical, nursing staff and AHPs.

Main duties of the job

Provide a high level of professional leadership in the development, management and promotion of the service and the team. There is an expectation the role will cover both QCCH (60%) & SMH (40%) of the time and is also flexible to cover either Site where there is a greater demand for support.

Provide immediate time sensitive care and support to parents following neonatal death, helping to support decisions appropriate for their needs following the loss of their baby.

Play a key role in Quality Improvement projects to improve the Neonatal service.

Assess, plan, implement and evaluate specialist care for neonates and their parents based on evidenced based practice.

To promote continual improvement of patient and family centered care through research and evidence based practice.

Ensure robust systems are in place for effective monitoring of performance against national and local indicators and any other reporting requirements.

Offer support and refer to counselling as requested by the parents or where identified by a health professional.

Promote good communication and build working relationships with all relevant hospital departments.

Understand the different areas that may requirement input such as registrar of births and deaths, Coroner, hospital chaplaincy, mortuary staff, and midwives, health visitors, GP practices, crematorium and cemetery managers.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education

Essential

• Registered Nurse or Registered Midwife
• Post registration Qualification
• Safeguarding Children training (Level 1-3)

Desirable

• Counselling certificate/diploma
• Conflict/mediation course
• Education at Master's degree level or evidence of working Level 7 or above in specialism

Experience

Essential

• Significant post-registration experience at Band 6, or relevant area with transferable skills
• Experience in clinical Neonatology
• Experience of presenting information within a group setting using PowerPoint or report format
• Experience in Family Integrated Care model

Desirable

• Participation in service development
• Training about Neonatal Bereavement support
• Experience of change management/implementation of practice change
• Counselling / Support experience

Skills

Essential

• Excellent communication skills, empathy, kindness
• Knowledge of Bereavement Services nationally and locally
• Practical knowledge of CQC standards and requirements
• Self-aware and authentic, understands and articulates own strengths, motivations, patterns, needs and limitations

Desirable

• Experience in audits
• Report writing skills

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Queen Charlottes Hospital

London

W12 0HS

Any attachments will be accessible after you click to apply.

290-WCCS-1584