Job Title: Head of Business Information

Hours per week: 37.50 hours per week

Perm/Fixed Term: Permanent

Salary:�62,215 -�72,293 per annum

Closing Date: 8th September 2024

Interview Date: 23rd Septmeber 2024

This post may close early due to high numbers of applications, so you are advised to apply promptly.

All correspondence for this vacancy will be sent by email please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Main duties of the job

The role will manage and develop the Trust's internal reporting solutions, demand planning systems & processes as well as work with the Head of Data Science (Performance) to develop techniques for benchmarking the Trust's performance to identify areas of both excellence and concern. The post holder will also be a key stake holder in the identification of Data Quality issues and their rectification.

They will be required to engage proactively with senior clinical and operational colleagues across the Trust, ensuring the business needs of the organisation are embedded within the BI work plan and strategic direction.

The post holder will contribute towards the successful delivery of the Digital Strategy ensuring best practice solutions are adopted where appropriate.

They will be responsible for the Trust's clinical coding function to ensure that records are coded accurately, to time while maintaining data quality and ensuring efficiency within the department.

The postholder will have a passion for ensuring data is recorded accurately, leading the Data Quality Team to work collaboratively and communicate effectively across numerous stakeholders to maximise the quality of the data collected, supporting the aim to have data of a high standard, recognising the impact of data on patient care and safety, trust performance metrics, and trust income.

About us

Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Job description

Job responsibilities

Strategy

• Develop the analytics function within the teams to provide information to support forward planning processes, ensure it is interpreted intelligently and used to make informed operational and strategic decisions that improve patient outcomes and experiences.
• Lead on methodologies to support data modelling and scenario testing for service change within the Trust, ensuring data is used appropriately.
• In partnership with other Data and Digital leaders, develop the Trusts Digital Strategy, leading the Information Team in the strategic direction in line with the Trusts Digital Strategy.
• Advise and guide Clinical Teams and Corporate Managers in relation to systems that collect data and ensure that the Digital Strategy enables the organisation to maintain compliance with Data standards.
• Oversee the Trust's clinical coding function to ensure that income is maximised and clinical coding standards are met and enhanced.
• Support the department in developing mature business relationships with Clinical Groups.
• Lead on the design and development of capability across the analysts teams.
• Be proactive in raising the profile of the team within the Trust.
• Maintain and develop own professional knowledge and expertise in relation to areas of responsibility, maintain awareness of professional education, good practice and innovation through attendance at seminars, conferences, study days, networking and professional contacts.
• Engage with the Trusts Business Planning process ensuring it is understood by operational staff and embedded in day-to-day monitoring.
• Develop and co-ordinate the evidence base/business intelligence to inform specialty Strategies and Annual Plans, including market share, competitor analysis, performance targets, national policy, clinical standards, commissioning intentions and benchmarking.
• Support the production of Business Cases as required by the Chief Finance Officer, in line with Trust process that clearly describes the planned changes and implications for sign off by Clinical Directors. Liaison within the Specialty and across the Trust as necessary to ensure all implications are addressed / included in Business Cases.
• Responsible for shaping the trust wide Data Quality and Clinical Coding Strategy / Policies, with the Associate Director of Information & Performance, and setting standards / policy within those teams.
• In conjunction with the Medical Director the post holder will be responsible for the implementation of policy / guidelines for medical clinical coding within the Trust and the alignment to national policy, ensuring external audit is carried out annually.

Data Management

• Responsible for ensuring that information provided is clear, concise and timely. Review, analyse and highlight where the data may breach a data standard, and investigate the root cause, with involvement from Data Quality, and ensure that mitigations are put in place to capture accurate data.
• Lead the bed modelling programme of work as required by the Trust.
• Lead demand and capacity planning with the Performance Lead, and Strategy Directorate.
• Chair various forums to discuss and agree actions relating to divisional information support, data quality and the Trust's cost improvement programme.
• Be the key stakeholder in the use of data for bench marking and identifying Data Quality trends.
• Ensure that guidance and advice is available to tackle data issues that can impact on patient care.
• Lead on ensuring the appropriate external accreditation is met. Oversee the Clinical Coding department and provide an accurate and timely service.
• Lead on development and implementation of quality assurance and monitoring processes to achieve compliance with local, national standards, targets and indicators.
• Advise the Informatics department about national standards on data items/collection.

Information Management

• Ensure that the analysts understand the Trust priorities and are empowered to identify and manage their workload under the Head of Data Science (Analytics) guidance.
• Develop and review policies, procedures and documentation for the Unit.
• Ensure that all statutory and mandatory returns are completed in a timely manner.
• Ensure Freedom of Information requests are responded to in a timely and efficient manner. Provide expert advice to Trust staff to help take forward the Trust's objectives by helping them identify their information requirements and make recommendations for action.

Staff Management

• Provide leadership and management of the Information, Data Quality and Clinical Coding Teams.
• Responsible for developing the team and individual training plans to ensure that the team develop analytical skills in line with the healthcare industry
• Ensure that the staff are well motivated, work effectively and achieve their personal and team objectives.
• Develop a recruitment strategy
• Provide support to the Associate Director of Information & Performance and the wider Information & Performance Teams.
• Ensure that staff are appraised regularly, and their training / development needs are met as appropriate. Maintain as low a level of sickness and staff turnover as possible.
• Accountable for ensuring that the department remains within the agreed budget levels, for each of the department / team budget codes.
• Authorised signatory for departmental goods / services.
• Ensure that robust systems are established for the appraisal and continual development of all operational staff within relevant specialities, in line with the Knowledge and Skills Framework, promoting the effective use of skills and flexibility through professional and personal development.

Person Specification

Experience & Knowledge

Essential

• Extensive knowledge and experience of NHS information management and analytics
• Experience of business planning, objective setting and performance management processes
• Experience of SQL, SSRS and Power BI
• Experience of managing staff, including Training and Development, Appraisals, and formal HR processes
• Experience of planning and delivering programmes, projects and services on time.
• Demonstrate in depth knowledge of NHS data, financial regime and NHS performance targets
• Excellent knowledge of Microsoft Office, in particular Excel, Powerpoint and Word

Desirable

• Experience of being responsible for a budget, involved in budget setting and working knowledge of financial processes

Qualification(s) and Professional Training

Essential

• Degree in, or 10 years' NHS experience of, a numerical / Analytical discipline
• Excellent project management skills and organisational skills

Skills and Abilities

Essential

• Demonstrate leadership skills, including ability to motive staff while ensuring that Trust objectives are met, together with staff personal and professional development needs.
• Expert level of skill in information analysis, including the ability to prepare high quality written reports turning data to information
• Expert level of skill in information analysis, including the ability to prepare high quality written reports turning data to information
• Initiating, building and maintaining relationships with internal and external key stakeholders developing partnerships and cooperative working
• Ability to ensure decisions are made on an informed basis
• Ability to chair meetings
• Ability to deliver and an understanding of the work deadlines
• Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
• Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
• Interpreting national policy for implementation
• Considers the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda
• Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
• Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level.

Other

Essential

• Prolonged periods of sitting at a desk
• Prolonged periods of concentration
• Ability to work in an agile manner, including building face to face relationships with the team and Clinical Teams, attendance as meetings as required and flexibility of working hours to meet deadlines.
• Ability to travel to George Eliot Hospital, or other bases as required.

Personal Qualities

Essential

• Demonstrating a passion for the delivery of quality services
• Self-motivated with ability to work on own initiative and organises own workload without supervision, allocating work as necessary.
• Professional, calm and efficient manner
• Ability to work effectively as a team player
• Flexibility and the ability to handle a rapidly changing and ambiguous environment
• A creative thinker
• Ability to move between details and the bigger picture
• Demonstrates honesty and integrity and promotes organisational values.
• Embrace change, viewing it as an opportunity to learn and develop
• Demonstrates empathy and concerns for others, showing respect for others' feelings, views and circumstances
• Able to work within an environment where there may be significant barriers and resistance to change
• Has realistic knowledge of personal strengths and areas for development

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

Lewes House, George Eliot Hospital

College Street

Nuneaton

CV10 7DJ

Any attachments will be accessible after you click to apply.

230-46321315-CORP-A-A