Are you a talented and motivated person?

This is an exciting job opportunity to work within the quality and safety directorate.

This is a busy role, requiring excellent IT skills, organisational skills, the ability to work under pressure and meet tight deadlines. A pivotal skill is having an attention to detail, ability to respond to sometimes urgent requests and needs for data to support colleagues.

This is an especially exciting time to join as we have recently moved to a new risk management system so this role will be essential in ensuring the system is well embedded within the trust.
This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found athttps://www.nhsemployers.org/articles/pay-scales-202425

Main duties of the job

The successful applicant will be responsible for the operational management of the risk management system and provide support to trust wide on maintaining and making improvements to the system. This may include data requests or modifications to the forms or data requests. You will be required to interrogate large, complex and sensitive datasets and undertake comprehensive analysis in response to both internal and external information requests, providing interpretation and narrative.You will have a good eye for detail and excellent It skills. Previous experience of Datix and InPhase risk systems would be essential.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.

UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Person Specification

Knowledge and Qualifications

Essential

• Degree or other qualification or evidence of relevant on-job qualification, e.g. Informatics, Software Engineering, Computer Science, Systems Engineering or Business Administration at Bachelor level
• Prince/ITIL/ISEB Application Manager Foundation certificate or relevant Professional ICT or Datix Professional Certification or qualification to master's level or relevant experience
• Experience of InPhase system development, report writing and system maintenance

Desirable

• Any application-based training e.g. report writer, screen design, security management

Experience

Essential

• Experience related to application systems administration and/or work-processes including significant responsibility in a configuration role.
• Autonomy - ability to develop processes, procedures or change management with minimal direction
• Experience of managing systems within a business critical environment
• Experience of systems configuration
• Experience of system performance monitoring

Desirable

• Experience of business continuity planning, disaster recovery and downtime planning

Skills and Abilities

Essential

• Experience or knowledge of Learn from Patient Safety Events (LFPSE) or Patient Safety Incident Response Framework (PSIRF) and managing service desk enquires operations
• Information Governance knowledge and the ability to apply it to the management of Risk Management Systems
• Specialist informatics and risk management knowledge applicable to an Acute Trust setting
• Good knowledge of risk systems and Infrastructure
• Good knowledge of change management and release control processes
• Ability to work on own initiative and take responsibility for self and others.
• Ability to understand, amend and work with complex documentation and reports
• Good Keyboard skills & proficient in use of MS Office & range of software packages.
• Substantial experience of managing systems within a healthcare environment
• Broad range of IT technical skills and general technical awareness
• Proven record in applying Information Governance Responsibilities for applications and processes
• Risk Management knowledge and skills including the theory and practice of relational risk applications
• Application implementation expertise
• Analysis skills & attention to detail
• Advance Keyboard skills
• Good communication skills

Desirable

• Structured approach to documentation
• Basic knowledge of software design

Values

Essential

• Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

250 Euston Road

London

NW1 2PG

Any attachments will be accessible after you click to apply.

309-UCLH-5017