An exciting opportunity has arisen for an experienced IT Change Manager with Business Analysis skills to join AWP's Information Technology Department, in collaboration with AWP's BANES, Swindon and Wiltshire (BSW) Talking Therapy Teams.

As part of the ongoing enhancement of BSW Talking Therapies instance of iaptus, we are seeking an enthusiastic and passionate individual to support the BSW Talking Therapies teams in utilising iaptus in the most efficient way, implementing new features and aligning the three teams to a shared method of working within iaptus.

You will be working in collaboration BSW Talking Therapies and IT colleagues to deliver change. You will lead on the planning of the digital elements of agreed projects and therefore work closely with the Project Manager.

As an IT Change Manager your approach shall be flexible and innovative. You will have excellent interpersonal, communication and organisational skills. The candidate should be able to present information to a range of stakeholders in a variety of formats depending on the situation. You should have a strong IT systems background and knowledge of iaptus is desirable.

The BSW Talking Therapy team meets in-person on a weekly basis, therefore we require a person who can attend these sessions face-to-face. To build strong working relationships.

Main duties of the job

You will need to understand the end-to-end implementation of information technology changes, to analyse, document and propose solutions for varied and potentially complex business areas, using a variety of business analysis skills and techniques.

This role will best suit an organised individual with a can do attitude and excellent problem solving skills with good attention to detail. It is essential that the candidate has good negotiating skills, is a great listener and is skilled at building positive relationships and dealing with any challenges that could arise.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust)a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B& NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job description

Job responsibilities

Please refer to the full Job Description and Person Specification attached for full details on the specifications for this role. Supplementary information specific to this role has also been included.

Please note that we generally appoint at the first pay point of the scale indicated in the advert, unless you are transferring from another NHS organisation when other arrangements apply.

Person Specification

Education and Qualification

Essential

• Educated to Degree level or equivalent experience

Desirable

• Business Analysis professional certification, for example - BCS International Diploma in Business Analysis

Experience and Knowledge

Essential

• Demonstrable experience of gathering information using a variety of methods, including interviews reviewing existing documentation work flow observation
• Experience of influencing stakeholders at all levels of the organisation
• Demonstrable experience of presenting changes back into the operational environment and to engage and train managers and users in the new process
• Significant experience communicating with people, through the production of newsletters, by phone, e-mail, face to face and presenting to a group
• Demonstrable experience of producing documentation for new and existing organisational processes

Desirable

• Experience of iaptus

Skills and Abilities

Essential

• Process re-engineering skills
• Interpersonal and people handling skills, including general stakeholder management skills
• The ability to communicate well with staff at all levels, both orally and in writing
• Planning, negotiating and influencing skills to achieve agreed outcomes

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Bath NHS House

Newbridge Hill

Bath

BA1 3QE

Any attachments will be accessible after you click to apply.

342-CS129-0824