An exciting opportunity has become available for an enthusiastic and self-motivated individual to join the Transplant Directorate to provide high quality administrative support and line manager a team.

The role requires you to have good organisational skills that will contribute to the efficiency of the department and make an overall difference.

You will need to have excellent communication skills with all levels of personnel, internally and externally from the Trust and develop effective working relationships with all.

We are looking for someone who is eager to learn new skills and be able to adapt to change in a busy, challenging but rewarding environment. You should be able to work both autonomously and within a team as well as prioritising and organising workloads in order to meet deadlines.

Main duties of the job

To manage a professional, effective and efficient administrative service to the Transplant Directorate which includes HPB, Transplant and General Surgery to all its users including patients, services, relatives and colleagues. This role supports senior management in improving the service in the utilisation of clinics and managing waiting lists. You will manage invoices, coordinate, arrange and minute take meetings.

This is an interesting and challenging role, with developmental opportunities, bringing the post holder in touch with a variety of departments and professionals within the Trust.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 8th September 2024.

Interviews are due to be held on the 13th September 2024.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• Educated to degree level or NVQ level 4 or equivalent.
• Customer Service/ Business Admin /ITQ or equivalent professional experience.

Desirable

• Secretary qualification or equivalent.
• Team leader/management qualification.

Experience

Essential

• Experience of managing staff/a busy clerical/office environment.
• Secretarial and /or complex administrative experience.
• Prioritising, planning and organising own and others tasks.
• Experience of dealing with difficult situations and confrontations.
• Data entry experience and documentation.
• Extensive knowledge of all Microsoft packages.

Desirable

• Previous experience of working in NHS.
• Recruitment and Selection of staff.
• Performance management of staff.

Knowledge

Essential

• Confidentiality and data protection processes and procedures.
• Customer service.
• Good working knowledge of office procedures and all Microsoft office packages.
• Awareness of NHS targets and Trust priorities.

Desirable

• Knowledge of the Trust including awareness of priorities.
• Knowledge of Trust information systems.
• Knowledge of Medical Terminology.
• Knowledge of PTL and processes.

Skills

Essential

• Ability to manage/work as part of a team.
• Excellent communication skills including telephone, email, face to face.
• Ability to organise and manage own time and others to keep to schedule and deadlines.
• Ability to analyse and present complex data.
• Ability to manage projects.
• Ability to use own initiative and work autonomously.
• Leadership skills.
• Excellent IT skills - ability to use Microsoft office applications including spread sheets and email.
• Willing to take on/learn new skills.
• Ability to show attention to detail and accuracy.
• Ability to adapt to change.
• Ability to work under pressure.
• Ability to store and safeguard confidential documents.
• Ability to take minutes to a high standard.

Desirable

• Ability to touch type.
• Ability to work with budgets.
• Ability to requisition general stock.

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division C

Hills Road

Cambridge

CB2 0QQ

Any attachments will be accessible after you click to apply.

180-C-245123-RE2