Be a part of the internationally renowned South London & Maudsley NHS Foundation Trust by joining our hard working and energetic CAMHS senior management team in the London borough of Southwark where we are looking for a Service Manager in Southwark CAMHS.

In this role, you will take day to day general management responsibility for the operational running of the services, providing exemplary leadership to staff and ensuring national and local targets are achieved and exceeded whilst ensuring our services meet the diverse needs of the population that we serve.

For this role, we are looking for an exceptional candidate with a significant level of experience and the ability to manage a busy operational role whilst undertaking service delivery and performance responsibilities. A desire to be part of an exciting new future for the delivery of care and support to young people and families along with an energy and passion to drive forward change is a must for any applicant. In return you will have full support and an individual development programme to enhance your career.

This post will be based at Mapother House, near the main Maudsley Hospital but may also be required to work from other Southwark CAMHS bases. Supportive arrangements for working from home are in place.

Main duties of the job

Job Purpose:

General management responsibility for the SLaM mental health service for children and young people and their families within Southwark. To provide consistently skilled clinical judgements in clinical work with own patients and those of other staff within the service.

Lead a management team of senior clinical staff responsible for the modernisation programme of CAMHS provided by SLaM in accordance with NHS national plans, priorities and targets, the interagency strategic plans and local delivery plans.

Report, through the Director and Deputy Director, CAMHS to the CCG, and SSD commissioners on financial matters. To role model and encourage positive working relationships across the Directorate, the Institute of Psychiatry and KHP. To support research within the service.

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.

Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.

Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

Car lease, our staff benefits from competitive deals to lease cars

Accommodation, our staff benefits from key-worker housing available which is available on selected sites

NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Counselling services

Well-being events

Long service awards

Cycle to work scheme

Season ticket loan

Childcare vouchers

Staff restaurants

Job description

Job responsibilities

Key Responsibilities:

1) Strategic Management/Service Development.

Accountable for developing service planning, working collaboratively with a range of agencies, CCG's, other NHS trusts, Education Department, Social Services, Acute Hospitals Hospital and a range of organisations from the voluntary and community sector.

Participate in the development of child and adolescent centres/hubs for the service, working closely with other partners to do this and to develop the service around the needs of the client group.

Represent and ensure that the service is represented in relevant strategic planning groups, in a health, social services and multi-agency context.

Take a lead role in the Borough in working with other agencies and stakeholders to identify areas of joint work, service development priorities and to facilitate good working relationships.

Work with other agencies in forwarding the Children's Trust, while incorporating recommendations from relevant national guidance and legislation. In close liaison with the Director, Deputy Director, Clinical Director and Lead Clinician, plan for the development of clinical governance and introduce and maintain operational systems to monitor standards of practice and quality of services.

Take lead responsibility for the production of strategic service plans, the annual production of business plans, annual reports and action plans and the preparation of funding proposals to meet the criteria set out in national and local financial frameworks.

Work closely with the Director, Deputy Director and other relevant staff to coordinate service developments, leading agreed projects. Participate in negotiating service level agreements with commissioners, ensuring that systems are devised and implemented to meet benchmarking and quality standards requirements for various reviews such as Best Value and for routine and regular information requirements.

2) Performance and Financial Management

Ensure that the service meets all its performance targets. Obtain, collate and analyse activity information to measure the performance of the service against service objectives.

Ensure that Health and Safety procedures are in place and in practice. Develop and monitor all risk management procedures and practice. Manage the complaints process and ensure that investigations, including those relating to child protection, are carried out and that the complainant and/or relevant bodies are kept informed.

Ensure the delivery of a responsive service that fully meets relevant statutory requirements, SLaM, the CCG and SSD standards and addresses the rights of all service users, ensuring the service is sensitive to the needs of the multi-cultural community/population. Manage the budget for the service, monitor spending and regularly review expenditure, so that expenditure remains within the budget allocation and monitor potential areas where cost pressures may develop particularly the impact of community services on bed management.

With the Deputy Director of Child and Adolescent Mental Health Services and finance managers, develop an annual financial plan covering mainstream and short-term funding, including trends such as new service demands that may produce cost pressures.

Ensure that standing financial practices are maintained and observed, and that reliable systems are maintained for monitoring the use of funding to deliver effective services. Ensure cost improvement programmes are agreed, put in place and achieved. Ensure resources are used efficiently.

3) People Management

Provide general management professional leadership to the service as a whole. Develop the skills of a diverse work force that reflects the population it serves. Ensure that all staff have access to appropriate support for their continuing professional development, including arrangements to identify and meet their training and development needs in balance with the service needs.

Ensure that the conditions of service and HR procedures are followed throughout the service.

Ensure that appraisal and supervision is carried out according to agreed Trust procedures and that staff objectives are met within the context of the service plan. Ensure the prompt recruitment, selection and induction of new staff to all posts in the service, according to the relevant organisational procedures. Ensure that all other aspects of personnel management take place within the service, including: prompt action with regard to staff performance, sickness and attendance levels, all disciplinary and grievance matters.

4) Management of Communications and Information

Ensure that staff, users, carers and other stakeholders are kept informed of current services, service developments and opportunities for change and that they are involved appropriately.

Ensure that the service has strong day-to-day links with other agencies. Produce reports when requested for service planning, monitoring and partnership working.

5) Clinical Service Responsibility

In partnership with other senior colleagues lead on service developments to deliver

and maintain the quality of clinical care through effective multi-professional practice

and integrated interagency work.

Take responsibility for managing risk within clinical areas. Ensure that all risk are managed within the service in accordance with good practice, CAMHS Directorate

and Trust Guidance, policies and procedures.

General Duties

Represent the Directorate at internal and external meetings, as directed by the Director and Deputy Director of CAMHS. Maintain a broad-based knowledge of the management of health and social services, and of health and social care legislation, to support effective management decisions in the service.

Work within statutory requirements the relevant policies of SLAM the practice guidelines and procedures for the service, and the parameters of the service specification for the service, including equal opportunities policies /anti-discriminatory framework.

Maintain a detailed working knowledge of relevant legislation, knowledge of current

best practices, and to be responsible for self-development through further training/development/study opportunities related to the function of the post. Use and assist others to use information technology systems to carry out duties in the most efficient and effective manner.

There is an expectation that some contracted hours will be worked outside of normal

office hours where the demands of the service make this necessary. To facilitate service accessibility there is a requirement for Service Managers to be working towards one late evening or weekend day per week.

Person Specification

Experience

Essential

• Planning and implementing service developments and change within a clinical/care setting including Interagency work at a management level.
• Senior operational management of clinical teams in health or social care services.
• Highly developed communication skills and confidence at all levels of organisations on highly complex and contentious issues.

Desirable

• Experience of health services research, evaluation, audit and dissemination through teaching, training and publication.

Knowledge

Essential

• Organisational processes, current relevant legislation and guidance in both the NHS and social care on children and the principles of partnership working.
• Commitment to principles and implementation in practice of equality in CAMHS.

Skills

Essential

• Capacity to function effectively as a service leader demonstrating ability to motivate people and manage change through service structures.
• Skills in prioritising work to meet multiple and simultaneous internal and external deadlines.
• Clear written and verbal communication skills, and able to very these to meet the needs of the situation and audience.
• Skills in performance, financial and HR management.

Abilities

Essential

• Demonstrable ability to achieve diversity, equal opportunity, fair access and service user empowerment.
• Ability to identify and employ mechanisms of clinical governance as appropriate.
• Ability to work effectively within a multi-disciplinary team, contributing to effective team functioning and holding team roles.

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Southwark CAMHS Mapother house, Maudsley Hospital

De Crespigny Park

London

SE5 8AZ

Any attachments will be accessible after you click to apply.

334-NCL-6506790-TA