Due to a recent restructure, we are seeking a motivated, enthusiastic, and forward-thinking pharmacy technician for the role of Pharmacy Technician Team Manager within the Pharmacy Workforce Development Team.

Pharmacy Workforce Development lead the training and education strategy, and the workforce strategy for the Medicines Management and Pharmacy Services department.

We are looking for a leader who has experience of change management to allow us to adapt to the meet the regulatory and workforce requirements for the training and development of non GPHC registrants, as well as other workforce challenges. Knowledge and experience of training of the pharmacy workforce would be beneficial but not essential.

This is an exciting time to work in education and development and to be involved in implementing change that will influence practice for decades to come.

MMPS employs around 700 staff with approximately 170 people on training courses/programmes. This post will focus on the training and workforce development for non GPhC registrants across a wide variety of departments and roles in the CSU.

The post is offered on a full-time basis and the post holder will be required to work evening and weekend shifts.

For more information about the role please contact Sarah ONeill, Pharmacy Services Manager for Workforce Development, 0113 3928099 sarah.oneill1@nhs.net

Main duties of the job

The post holder will have two main areas of responsibility: i) managing learners and supporting good practice in the training of non GPhC registrant staff across the CSU and ii) delivering key aspects of the MMPS workforce strategy.

They will ensure all training and development programmes meet regulatory requirements, are of high quality and provide good value for money.

They will use their post qualification experience to lead the team responsible for the delivery and development of training for non GPhC registrant staff, including initial training and advanced practice development. The role will involve line management of the specialist pharmacy technicians within the team.

They will also be involved in work to develop and implement training pathways for other members of the pharmacy workforce through our cross-team collaborations.

They will be involved in service improvement, eg. adapting programmes to meet the needs of learners and our patients, as well as implementing changes identified in the workforce strategy.

They will collaborate with others in MMPS to support workforce transformation and assist other teams to deliver their workforce strategy. Collaboration with LTHT, local and national partners is also vital to identify and develop new opportunities for the pharmacy workforce, develop career pathways and deliver workforce strategy goals

About us

Shortlisting date - 5th Sept

Interview day - 1st Oct

The Leeds Teaching Hospitals is one of the biggest NHS Trusts in the country, offering a range of both general and specialist hospital services with excellent clinical outcomes for patients. We have an international reputation for excellence in specialist care, research and academic training.

Our vision as a Trust is to be the best for specialist and integrated care. This is underpinned by our values - The Leeds Way. The Leeds Way defines who we are, what we believe and how we will work together to deliver the best outcomes for our patients.

MMPS is nationally recognised as an exemplar service. The CSU responsibilities span the provision and use of medicines across all patient pathways. We offer a range of diverse opportunities to all our staff - https://youtu.be/yxygQFQZcr0.

Our vision is Making it easy for people to get the most from their medicines and we are continually innovating to improve our services for patients and staff

Job description

Job responsibilities

Job purpose/summary

Reporting to to the Pharmacy Workforce Development Services Manager, the post holder will:

Provide operational and strategic leadership to the Education and workforce development of Pharmacy Technician and support staff within the Pharmacy Patient Services Team.

Help to set the strategic direction for the technical element of the Pharmacy Workforce Development.

Ensure medicines optimisation and staff leadership from a professional perspective across the pharmacy Workforce Development team.

Seek to implement cost effective staffing solutions that consistently meet patient and service needs.

Act as the key link between Workforce Development and management of medicines in ward areas

Lead all Workforce Development for Pharmacy Technicians and support staff, ensuring compliance with relevant standards and guidance.

Ensure that the patient experience is a primary focus of all technical and support staff in MMPS

Develop and review practices and procedures for the development of the technical and support staff workforce within MMPS, ensuring compliance with relevant standards and guidance.

Establish a competency framework for technical and support staff working within MMPS, ensuring that all technical and support staff are appropriately trained to perform the range of duties required for service delivery.

Support a review of skill mix and consequent development of a modernised technical workforce within MMPS.

Champion the integration and deployment of staff within MMPS to ensure skill mix efficiencies are maximised to enable provision of a seven day service.

Develop quality assurance standards for technical services and audit processes to demonstrate compliance with these standards.

Lead the implementation of new Information technology systems and procedures within pharmacy Workforce Development team.

Perform the role of Lead Technician at weekends and Bank Holidays provide professional sessional cover in operational areas and be a named member on the Pharmacy MAJAX call out.

Represent LTHT regionally and nationally in the development of innovative ways of working.

Review the deployment of technical and support staff relative to the needs of the Workforce Development team.

Lead the development of new integrated models of care comprising the innovative use of technical and support staff.

Authorised signatory for registration of MMPSA staff on educational programmes including apprenticeships, discretionary education spending (E& T budget) and salaries and wages documentation

Line management and supervision of Pharmacy Technicians Higher Level

As part of the Pharmacy Workforce Development Management team, support the Pharmacy Patient Services Manager in the development and planning of the service investigation and actions from errors and incidents and respond to audits.

To work closely with other MMPS technical and support service managers to ensure the strategic direction of the Dispensary service supports operational areas.

Principal duties & areas of responsibility

Responsible for leading review of practice and procedures for MMPS Workforce Development, working across the Trust ensuring that these are in compliance with current legislation and standards.

Work with MMPS Lead Clinician, Workforce Development, to review and plan service needs and developments, ensuring adequate resource is available and all necessary training is in place.

Allocation of staffing resource to ensure Workforce Development activities are covered. Make judgement on staff allocation where there is a varied and competing demand on the service. Analyse data to ensure the staffing allocation is appropriate.

Develop systems to ensure that effective communication arrangements are in place to enable briefing of procedural change and review as it arises.

Responsible for the establishment of a defined range of competencies for staff. Identifies assessment criteria and produces training schedules and coordinates the delivery of both induction and refresher training.

Coordinates, supervises and supports staff involved in delivering training and verifies that training is provided in a consistent manner, is documented and is to the required standards.

Communicates with ward staff on a daily basis to assess their medicine requirements for individual patients. Responsible for liaising with patients, carers and ward staff in order to resolve problems relating to medication errors, untoward incidents and complaints.

Leads the implementation of new IT systems within MMPS Workforce Development. Develop and implement new policies required in line with new automation.

Co-ordinates the reporting and investigation of errors and incidents within the Pharmacy Workforce Development Team. Produces a monthly report for the Pharmacy Patient Services Manager and ensures that action plans are documented and followed through.

Ensures that medicines are stored safely securely, are in date and suitable for use.

Ensures dispensary storage is appropriate and monitored.

Manages Pharmacy Technicians and support staff Education and Training ensuring they have appropriate induction, regular appraisals, personal development plans and challenging but realistic objectives. Conducts sickness and disciplinary reviews as required.

Ensures Trust Absence Management policy is adhered to and that staff absence is reported and return to work interviews conducted in a timely manner.

Ensures regular team briefings and meetings are held and that there is good communication for all staff using a variety of means, written and verbal.

Provide operational support to the MMPS, including seasonal supervision and accuracy checking. This will usually be on a planned basis.

Maintain high professional standards at all times and ensure compliance with statutory regulations concerning workforce development/education and Health and Safety at work are complied with.

Work with MMPS Lead Clinician, Workforce Development, in developing capacity plan and risk matrix to inform the deployment of technical and support staff within the service.

Provide professional leadership for technical staff working within Workforce Development.

Participate in regular audits and review of the service and take action to remedy any deficiencies to continually improve the quality of the service.

Contributes to pharmacy service developments and ensures that change is managed smoothly in relation to area of responsibility.

Develop efficient communication channels with the rest of pharmacy and key customers to ensure a good understanding of the service and the roles and responsibilities of staff.

Performs the role of Lead Technician at weekends and Bank Holidays and is a named member on the Pharmacy MAJAX call out.

Dispenses and accuracy checks medicines during operational support slots and when performing the Lead Technician role.

Person Specification

Qualifications

Essential

• BTEC in Pharmaceutical science, NVQ Level 3 Pharmacy Services or equivalent.
• Pharmacy technician registrant of General Pharmaceutical Council

Desirable

• Training in educational theory

Experience

Essential

• Substantial post qualification experience of pharmacy services, including at specialist pharmacy technician level or equivalent.
• Implementation and delivery of programmes of education

Desirable

• Team management eg. experience of complex HR or performance review issues

Skills & behaviours

Essential

• Leadership and management skills.
• Able to identify opportunities for improvement and development of the service
• Able to cope with conflict and handle difficult situations

Additional Requirements

Essential

• Excellent communication skills (verbal, numeric and written)
• Able to plan effectively both own workload and that of the team.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Any attachments will be accessible after you click to apply.

C9298-MMP-266C