Assist in the day-to-day management of the Newborn Hearing Screening Programme in Coventry, ensuring the provision of a safe, efficient and effective service.

To support line management for the newborn hearing screeners.

To ensure the provision of a high-quality service undertaking performance monitoring and review as appropriate. To be responsible for health and safety and related issues within the department.

Main duties of the job

Service Management

To assist in the day-to-day management of an efficient and effective Newborn Hearing Screening Programme in Coventry, to include work rotas for staff based at the hospital to ensure maximal coverage.

Promote high staff morale and motivation, promoting a team approach at all times, in order to improve standards and staff retention.

Assist in the recruitment and selection of staff by participating in selection processes.

Ensure that the S4H national database is up-to-date and accurate, undertaking searches and checks as required, including monitoring of screening by 4 weeks.

Develop, implement and review (at least annually) protocols, guidelines, policies and working practices, ensuring staff are fully informed and follow these protocols.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job description

Job responsibilities

Be aware of all developments in hearing screening, as notified nationally from NHSP website, updating staff and advising of service developments as required.

Promote the principles of Family Friendly Hearing Services ensuring effective communication with parents throughout the screening process and by undertaking regular patient satisfaction surveys/patient conversations.

Maintain links with medical, nursing and audiological staff across the service ensuring a seamless service.

Assist the local manager in the investigation of incidents/complaints with regards to NHSP in line with Trust and national NHSP guidelines.

To ensure effective use of budget/resources and ensure recording and receipt of items.

For further details of the role please see the attached job description.

Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Knowledge

Essential

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Desirable

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Skills

Essential

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Desirable

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Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital Coventry

Clifford Bridge Road

Coventry

CV2 2DX

Any attachments will be accessible after you click to apply.

218-HSS-B6-6083290-A