DSFS Ltd seeks to hire an enthusiastic, hardworking individual as a supernumerary Patient Services Assistant Supervisor for our Domestic and Catering Services Team. Reporting to the Domestic and Catering Manager, the successful candidate will help ensure the organization meets its statutory and contractual obligations for patient catering services.

In this role, the supervisor will have day-to-day operational responsibility for overseeing the patient catering and domestic services in their assigned area. The goal is to deliver a high-quality, efficient, and cost-effective service that consistently meets the needs of end users.

The supervisor must coordinate, motivate, and communicate effectively with staff and, when necessary, with stakeholders.

Supervisors must demonstrate the initiative to work independently and possess extensive practical and theoretical knowledge of the relevant National Cleaning Standards and/or Food Hygiene Standards.

Strong supervisory skills are essential to identify and address the diverse, ad hoc issues that arise daily. Supervisors serve as the direct liaison to staff, visitors, and patients, and must remain flexible to meet the needs of the operation.

The shift schedule will consist of a rotating 10-week rota, with shifts running from 06:30-14:30, 11:30-19:30, or 12:30-20:30. This schedule will include coverage for bank holidays and weekends.

Main duties of the job

Ensure that quality, health, safety and hygiene standards are maintained in accordance with infection prevention and control regulations and Food Standards, including undertaking regular cleaning audits instigating corrective measures where necessary and recommending changes / improvements where appropriate.

Comply with all relevant Department of Health, NHS policies, procedures and training on infection prevention and control and any other related legislation as appropriate and ensure that the required Infection Prevention Control guidance and Food Hygiene is adhered to by all PSA staff

Actively supervise the day-to-day domestic service or catering service and be responsible for managing any operational related issues that may occur, whilst also ensuring that all designated areas including clinical areas at various sites are cleaned regularly to NHSI Cleaning Standards.

Line manage and motivate PSA staff to ensure that quality standards and Health, Safety and hygiene standards are maintained for their sites.

Order, receive and control usage of all materials required, including raising orders via the appropriate software systems.

Work evenings/weekends to support the PSA service and domestic staff on duty when required.

Ensure that all shifts are staffed as appropriate and be available to cover any shift where no domestic staff are available.

Carry out and implement risk assessments with support is needed to ensure that safe working practices are adhered to.

About us

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Job description

Job responsibilities

For full details of this exciting role please refer to the full Job Description and Personal Specification attached to this vacancy.

Person Specification

Qualifications and Training

Essential

• oGCSE English and Maths or equivalent
• oBasic food hygiene qualification
• oNVQ level 3 in relevant subject
• oMust be willing to attain ILM qualification

Desirable

• oIntermediate Food Hygiene Certificate
• oILM or equivalent attained
• oBTEC Infection Control Intermediate

Experience

Essential

• oPrevious supervisory experience in a similar environment
• oExcellent interpersonal skills and communication skills
• oAbility to lead a team
• oAble to work under pressure and on own initiative
• oBasic knowledge of Health and Safety/Food Safety

Desirable

• oExperience of working with domestic and catering teams within an acute hospital
• oProven experience of supervising employees within a service environment and maximising the performance of their team

Skills and Knowledge

Essential

• oComputer literate (Word, e-mail, Internet)
• oAbility to meet deadlines
• oDecision making skills
• oCustomer care focus
• oLeadership skills
• oQuality monitoring
• oAbility to retrieve, record and pass on accurate information, verbal and written

Desirable

• oAuditing experience and use of electronic auditing tools
• oExperience in report and file note writing
• oKnowledge and understanding of the NHS appraisals process
• oExperience in first line HR procedures (sickness, capability, grievance)

Personal Attributes

Essential

• oConfident and assertive
• oAble to motivate others
• oResilient

Desirable

• oKnowledge of hospital layout

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

DSFS Ltd - Chesterfield Royal Hospital

Chesterfield Road

Chesterfield

S44 5BL

Any attachments will be accessible after you click to apply.

166-DSFS-6142153