Due to the promotion of the current post holder, the opportunity has arisen for an experienced and dynamic manager to join the Cardiac Sciences Directorate, as Deputy General Manager. Cardiac Sciences is a large, busy and diverse Directorate at Imperial has an annual income plan of approximately �65m, and employs over 500 people across a range of professional disciplines. The service incorporates Cardiothoracic Surgery and Cardiology, which itself includes community-based services.

The role will be based at the Hammersmith site, where the majority of the services are based, although there are elements of the service at both Charing Cross and St Mary's hospitals, as well as a number of community sites across North West London.

We are looking for someone with significant experience of operational management, who can balance the demands of a very busy workload and is dedicated to delivering excellent patient experience. You will need to have good communication skills and be able to demonstrate that you can lead and motivate a team.

Main duties of the job

The Deputy General Manager will report to the General Manager and will provide appropriate support to the General Manager and the Directorate's Clinical Leadership team in the delivery of all operational functions of the directorate. This will include overseeing the administrative functions within the department and ensuring all key performance targets are met with Standard Operating Procedures are adhered to. The Deputy General Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support business decision making.

The post holder will provide a management focus on the delivery of streamlined, efficient services which are managed and benchmarked both nationally and internationally. This role will lead on the project management of cost reduction schemes and organisational change both within the Trust and acorss the ICB where applicable.

The Deputy General Manager will have oversight of the day to day operational management of the directorate's operating theatre and cath lab activity including the supporting administrative teams. The role is key to the delivery of applicable access targets including RTT and cancer across the sub-specialties. The post is key to delivery of patient experience through responding to patient queries and complaints in person, via PALS or the complaints team and investigating DATIX incidents.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Job description

Job responsibilities

The directorates services are based at Hammersmith Hospital which is home to one of Londons dedicated Heart Attack Centres, so includes an emergency portal into our services. Our Directorate provides surgical, medical and diagnostic services as well as a full suite of outpatient activity, delivered virtually as well as in face to face settings. Our specialist services hold close working relationships with Imperial College, and our shared campus offers superb opportunities for joint working across research and academic portfolios.

Person Specification

Education/ Qualifications

Essential

• Relevant first degree, equivalent professional qualification or suitable experience
• Relevant post graduate courses or equivalent

Experience

Essential

• Senior management experience and demonstrable capability and capacity in a complex healthcare environment
• Demonstrable success in project management
• Proven success in delivering change and performance improvement
• Experience of budget and staff management

Desirable

• Experience dealing with complex and/or sensitive information and unpredictable situations

Skills/Knowledge/ Abilities

Essential

• Ability to think strategically and laterally
• High level of work organisation, self motivation, drive for performance and improvement, and flexibility in approach and attitude
• Strong sense of commitment to openness, honesty and integrity in undertaking the role
• Excellent IT and financial skills including the ability to create and handle large document using word processing skills, producing spreadsheets and analysis for presentation at meetings

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hammersmith Hospital

London

W12 0HS

Any attachments will be accessible after you click to apply.

290-WCCS-1563