We are an in-house NHS transformation service supporting London's NHS organisations/partners to deliver service improvement & transformation in line with the NHS long-term plan. We operate as a consultancy service, run by the NHS for the NHS (based at the Royal Free London NHS Foundation Trust), providing high-quality bespoke project delivery & advisory services to a wide range of organisations across health & social care.

Our consultants bring their extensive public, private and third sector experience to bear on the NHS's most complex problems, as we advise, deliver and support bespoke portfolio, programme and project management solutions and end-to-end transformation services.

We are looking to recruit people who are creative, collaborative, resilient and motivated to make a difference to our customers and the wider health and social care sector. Experience of working in health or social care would be an advantage but we also welcome people with transferable skills and experience.

In this varied, exciting and challenging role you'll be expected to work on and support a range of work:

• Commissioned project/programme work for our clients, including planning and resourcing

• Delivering quality outputs across multiple projects, on time and to budget

• Developing relationships with clients and across multi-disciplinary project delivery teams

• Business development work and identifying opportunities where TPHC can help new and existing clients.

Main duties of the job

You will be able to apply your consulting skills to the full, often helping clients bridge the gap between what they ask for and what they need. A confident negotiator, you will be comfortable operating at a senior level and will have the ability to engage with and influence leaders across the NHS and the wider health and care landscape.

You will be an expert in your field (for junior roles, this can be an area of development) and experienced in project and programme management. You can communicate via multiple media methods, and you are confident dissecting and disseminating complex data, presenting to a wide audience which will include stakeholders from across and outside the NHS.

We have vacancies across a range of generalist roles including:

• Senior Consultants (band 8c)

• Consultants (band 8a or 8b depending on experience)

• Junior Consultants (band 6 or 7 depending on experience).

There are openings for each role. Please only apply for one role. If you are unsure of which role to apply for, please have a conversation with us rather than submit multiple applications.

If you are applying as a subject matter expert (SME) please focus your application on bringing this to light in the context of broader requirements of the role.

About us

Our commitment to equality, diversity and inclusion:

At TPHC we champion diversity and inclusion, and we are committed to recognising and valuing individual differences and the contributions of all people. In line with our equality, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Interviews and assessments:

If you are successfully shortlisted, you will be invited to take part in an assessment (virtual) and if successful in the assessment you will be invited to interview (in person).

Should you require any assistance or adjustments to support your application or the interview/assessment process, such as accommodating neurodiversity with additional time for tasks, meeting panellists beforehand or a different interview format, please do not hesitate to get in touch.

Job description

Job responsibilities

Please see the attached job description/person specification document for full details of the roles and responsibilities.

Person Specification

Education & professional Qualifications

Desirable

• Project and Programme Management Professional Qualifications (or equivalent experience)
• Training in consultancy skills (or equivalent experience) - please specify in application

Experience

Essential

• Experience of working with data and to identify trends, using these to make logical recommendations
• Experience of operating in a fluid and evolving environment, and being able to cope with ambiguity
• Experience of working collaboratively in cross-functional teams
• Experience of working with a diverse range of stakeholders with the ability to adapt style accordingly and support others to do the same

Desirable

• Experience of working in a project or programme environment
• Experience of line management

Skills and aptitudes

Essential

• Advanced knowledge of Microsoft Office Tools (Word, Outlook, PowerPoint, Excel)
• Ability to thrive in a customer-facing service and is alert to emerging issues and trends that might impact on own and the teams work
• Ability to prioritise manage own work activities to meet standards and deadlines. Able to support peers to do the same.
• Ability to use a range of influencing skills and understands how client's needs and perspectives can impact on projects they work on.
• Can demonstrate good attention to detail, writing ability and communication skills and can tailor communications to varied audiences for maximum impact.
• Good numerical and verbal reasoning skills and the ability to synthesize information in order to produce high quality deliverables and recommendations tailored to a range of stakeholders
• Able to build long-standing trusted client relationships.

Desirable

• Sound understanding of the broader health and care landscape

Attitude and Behaviour

Essential

• Comfortable giving and receiving feedback and using it to improve performance
• High level of personal/ professional resilience
• Can demonstrate consistent, reliable work ethic including when under pressure
• Growth mindset and keen interest in developing others
• Strong team player with a collegiate approach

Analytics

Essential

• Analytical or numerical based professional qualification, or equivalent experience working in analytical roles
• Experience working with data, including data extraction, manipulation and analysis, and developing analytical models (e.g. in Microsoft Excel)
• Experience of conducting, analysing and summarising results of primary and secondary research

Desirable

• Experience of a variety of NHS datasets (for example primary care, secondary care, community health services, mental health and prescribing datasets)
• Experience of one or more analytics specialist applications (e.g. SQL databases, Tableau, PowerBI, GIS mapping, SPSS, VBA/Macros)

Engagement & Communications

Essential

• Knowledge of communications, public relations, journalism and marketing communication techniques, approaches, procedures
• Experience of running communications campaigns, how to respond to media requests on sensitive or complex issue
• Experience of influencing on appropriate communications approach, make presentations on sensitive issues to senior leaders
• Experience of leading in the development, implementation and evaluation of a range of communications projects, including events, campaigns, consultations on high profile issues

Finance

Essential

• Good knowledge of a range of financial systems i.e. ledgers, SLAM, Costing, Rio, SUS, HES and intermediate level skills in using Microsoft Excel

Desirable

• Part qualified CCAB (Consultative Committee of Accountancy Bodies) professional accountancy qualification.
• Finance experience in any of these healthcare care settings: acute, community, mental health, continuing care, primary care services, and social care.
• Experience of training and advising non-finance people on technical finance i.e. financial and/or accounting procedures
• Experience of developing bespoke financial modelling, and benchmarking information to support financial analysis and operational financial performance.

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Crowndale Centre

218 Eversholt Street

London

NW1 1PP

Any attachments will be accessible after you click to apply.

391-RFL-6514666