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Staff Engagement & Wellbeing Manager

Employer
North West Ambulance Service NHS Trust
Location
Bolton
Salary
£43,742 to £50,056 Per annum
Closing date
23 Aug 2024

View more

Profession
Other Health Profession
Grade
Band 7
Contract Type
Permanent
Hours
Full Time
At NWAS we have an exciting opportunity for an inspiring and engaging leader to manage our workforce engagement and wellbeing agendas. This role is integral to the delivery of a positive employee experience for our staff. The role of the Staff Engagement & Wellbeing Manager is to support delivery of the NWAS People Strategy by planning and coordinating a broad range of workforce engagement and wellbeing initiatives. You will provide leadership to the Workforce Wellbeing Team and manage the recently launched Wellbeing Hub - facilitating a single point of access to staff and managers for health and wellbeing information.

Main duties of the job

You will also project manage the annual and quarterly staff surveys and support the development of internal communications supporting a positive staff experience, and thriving organisational culture.

You will be able to develop and maintain positive working relationships with a wide range of staff at all levels of the Trust, as well as confidently work with external stakeholders including suppliers and partners. This role demands someone who is accustomed to working in a complex, fast-paced and ever-changing environment given the operational pressures in the ambulance service. You will be a highly effective communicator and be capable of managing a busy workload and responding to conflicting priorities as required.

This is an incredibly rewarding role supporting our workforce, and is therefore an opportunity for the postholder to show innovation and creativity their delivery.

If you are passionate about engaging staff and supporting their health and wellbeing, we'd love to hear from you.

While you will work across the Trust footprint, your base will be the Trust HQ in Bolton and this post does also benefit from Agile Working. Interviews to be held in early September.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Job description

Job responsibilities

Please ensure that you have fully read the job description and person specification before applying for this role.

Person Specification

Qualification and knowledge

Essential

  • Educated to degree level, or with current equivalent experience
  • Additional knowledge or experience to enhance specialist HR knowledge to master's level or equivalent
  • Evidence of relevant continuous professional development.


Skills / competencies

Essential

  • Effective verbal and written communication, presentation and influencing skills
  • Able to work to tight deadlines and pay attention to detail
  • Methodical and well organised
  • Proven ability to prioritise demanding workload and that of others
  • Ability to communicate complex and sensitive information to staff at all levels of the organisation and outside agencies (e.g. organisational change, grievance/disciplinary)
  • Ability to maintain confidentiality and deal with situations in a sensitive manner
  • Highly motivated and able to motivate others
  • Ability to analyse, interpret and present data (e.g. staff survey feedback) in a range of formats including narrative reports and PowerPoint
  • Willingness to develop skills and knowledge
  • Ability to work without direct supervision
  • Experience in the application of HR processes
  • Demonstrable experience of line management responsibilities


Experience

Essential

  • Generalist HR advisory experience working within a complex organisation with exposure to a range of general HR issues.
  • Experience of co-ordinating/delivering staff health and wellbeing initiatives and/or workforce engagement activities
  • Knowledge of effective internal communications approaches
  • Experience of working in a unionised environment
  • Development and delivery of training
  • Line management experience
  • Experience of working in partnership with external organisations
  • Knowledge of NHS HR initiatives
  • Experience of policy and procedure development


Values and behaviours

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable


Skills / competencies

Essential

  • Ability to design and deliver training on HR policies and procedures
  • Reliable and ability to use own initiative


Values and behaviours

Essential

  • Being at our best - professional and adaptable and takes pride in work
  • Making a difference - act with compassion, kindness and integrity towards everyone


Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Ladybridge Hall

Bolton

BL1 5DD

Any attachments will be accessible after you click to apply.

242-4398-LR

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